Rated 4.3 out of 5 by 147
Rated 5.0 out of 5.0 by Pincushion Nice facility
Good place to stay with access to the attractions in the area
August 28, 2014
Rated 3.0 out of 5.0 by BReedy No maid service...
I was disappointed in my recent stay. My non-smoking room smelled like smoke and when I returned the second night, the maid had not been in. I have stayed here in the past, and had not had any problems before.
August 23, 2014
Rated 5.0 out of 5.0 by Coffey2 Stay at HOLIDAY Inn Express
Comfortable bed , clean room great service everything was perfect !!
August 14, 2014
Rated 5.0 out of 5.0 by sharon02 Excellent place to stay
The motel is clean and secure in all areas. My elderly mother-in-law traveled with us and feels "safe" at this motel. The beds are very comfortable and we did not hear any outside noises and we were across from the elevator. This is a fairly new motel in the area and we have stayed here several times before and will stay here again. The staff is great - even giving us driving directions to nearby restaurants. Even the maid service was excellent and they were always ready to assist us with anything we needed.
August 14, 2014
Rated 3.0 out of 5.0 by CWHITE190 Nice hotel, but don't bother with breakfast
I travel frequently with my family and for business. If I have an issue with something about a hotel stay, I give my feedback to the staff in a courteous manner. During this stay, the breakfast buffet ran out of food by 8:30, when it was open until 10. When I asked the kitchen staff if more food was going to be brought out, she laughed at me and told me that she had to save food for the next morning. I have never been treated so rudely in my life. When I expressed concern to the front desk staff, I was told that it was the kitchen staff's call whether to prepare additional food and was told we should have come down earlier if we wanted to eat. Luckily there was a McDonald's close by so my kids could have something to eat for breakfast, but please don't stay here and expect to be fed by their horrible staff.
August 13, 2014
Rated 1.0 out of 5.0 by Emma1006 Problems at HLX lexington N.C.
Having called directly to Holiday Inn Express Lexington in May 2014 to make reservation over the phone, and not having a printed hard copy of the reservation. To avoid any problems On Aug 5th a/m I called to confirm my reservation for two queen size bed room, for one night for Aug 6th. The same person at Holiday Inn Express in Lexington NC gave me the same confirmation number as my original reservation confirmation number that was made THREE MONTHS PRIOR. Checking in when well until I opening the door to the room (ONE KING SIZE BED). I returned to person at the deck. his statement was I made a reservation for a king size bed(excuse me but I made both calls talked to the same agent and the reservation was for three adults and two queen side beds,( its was confirmed on Aug 5th) I was told they had no rooms with two queens size. It was around 3 in the afternoon. I did not make the mistake y’all did all I wanted was the room. Amazing they found a room for us.
Now for the. BIGGEST PROBLEM if anyone has had or has back, shoulder or hip problem or surgery with ether DO NOT STAY HERE , the beds are the cheapest mattress I had were lay on they gave my wife and I no support.
On the plus side the facility ground and lobby was very well keep. to bad they have never lay on the guest beds
August 10, 2014
Rated 5.0 out of 5.0 by ButchMc Clean, comfortable and friendly
Beautiful place, great people, will definitely visit next time in Lexington area
August 7, 2014
Rated 3.0 out of 5.0 by tb100 Needs some improvement
Housekeeping and breakfast option, as well as check out services have room for improvement.
August 5, 2014
Rated 5.0 out of 5.0 by Havelock1 Comfortable and Very Friendly Staff
It is good to experience quality service that is consistent with the Holiday Inn Express Brand. My group and I have consistently lodged at Holiday Inn Expresses throughout North Carolina over the last four (4) years and have been very satisfied. I look forward to staying with Holiday Inn Express again this year as well as the next.
July 31, 2014
Rated 5.0 out of 5.0 by LucyE Great stay!
This hotel is clean, comfortable, and provides an attractive view of the neighboring vineyard. Accommodations here allow for a pleasant stay on a consistent basis.
July 31, 2014
Rated 5.0 out of 5.0 by yepIdid Dining room attendent
She did a great job keeping items stocked and hot coffee
July 30, 2014
Rated 5.0 out of 5.0 by SaS73 Great value for money
Excellent staff, nice property, the only drawback is that there is nothing around it with respect to shopping. The Shopping mall right next to the property is deserted.
July 30, 2014
Rated 2.0 out of 5.0 by MMTS IR Hotel is not up to standards
Rooms are not being cleaned properly, trash in cans outside over flow and dirty. I am a gold elite member and after staying there for 13 days in a row was asked to leave because of a reservation conflict. Is that how Holiday inn treats there frequent members unbelievable.
July 26, 2014
Rated 5.0 out of 5.0 by DJ II My engagement weekend
I was pleased with the efforts of the staff on my weekend trip; I asked my fiance to marry me that weekend.
The staff worked with me by placing candles in the room; and chairs on the balcony so we could enjoy the view of the vineyards below.
The staff also had the roses and champagne in the room waiting for us.
I was so pleased with their efforts and support; they made our weekend one to last.
I am so thankful for them and their dedication.
From the time I made the reservation via the phone to the night of the stay they were very helpful; I was very pleased with the assistance they provided.
July 24, 2014
Rated 2.0 out of 5.0 by DLDB Great location, not so great customer service or attitude
This is a perfect and new location and Childress winery and events places. However, the staff lack professionalism and breakfast was not very well presented. The housekeeping staff of 4 were just outside the front door at 8:30, smoking and not looking professional to say the least. Seems like staff should have a place to smoke other than the front door. The front desk staff Tre when we checked in was very pleasant and courteous, however the morning staff, a female did not say hello and barely acknowledged we were returning our keys as we left. Breakfast was average, but did not look inviting the way it was presented and the coffee was very weak.
This HI express does not do justice to the line of hotels and I would probably choose to not stay here again.
July 22, 2014
Rated 5.0 out of 5.0 by bestcoffeeman Great room and view!
The hotel and room were great! The view of the vineyards from our room was amazing! We enjoyed everything and would stay at this hotel again.
July 21, 2014
Rated 5.0 out of 5.0 by BU65 Great Holiday Inn Express
My experience with this Holiday Inn Express was excellent in all areas! You have the added visual bonus of it being located near a vineyard. The back of the hotel overlooks the vineyard.
July 17, 2014
Rated 5.0 out of 5.0 by weimlover6 Good Hotel
This hotel was located in a convenient place, off of the highway. The staff was extremely nice during our stay. We were surprised to find the walking trail into the nearby vineyard and were happy to use it during our stay. The rooms were clean and comfortable and we enjoyed our stay.
July 14, 2014
Rated 4.0 out of 5.0 by Sallyjr Close to Race Shops
We stayed here with two grandkids. Great location for us. I guess our only complaint would be the air conditioner. It seemed like we could not adjust it right. It was either to cold or would get to warm. We were on the 4th floor. Had a good view. Heard no noise though the night. Bed was good. Eating area had a variety of breakfast food and fresh. Would stay here again. The only reason I rated this a 3 for relax is because we had a 5 and 9 year with us
July 13, 2014
Rated 5.0 out of 5.0 by Skip48 Great Staff/Location
Staff did a great job; clean hotel; service was excellent; located adjacent to a great winery
July 10, 2014
Rated 3.0 out of 5.0 by missy123 breakfast was excellent and comfortable bed
My light between my beds didn't work. One light in the bathroom was burned out. Also had 3 separate issues with my room key and the door locking use out of room. The door wouldn't read the card correctly. The outdoor walking paths were not well kept and certain areas were a walking hazard. The pool was a smaller size and the pool room was kept as hot as a sauna. The staff was very friendly and breakfast was great. Rooms were very comfortable and clean.
July 10, 2014
Rated 5.0 out of 5.0 by Cfletch Beautiful grounds
I thought everything about the hotel, both inside and out, was wonderful. Everything was very clean and well maintained, and having the vineyard surrounding the hotel was just wonderful to look at. Everyone was very friendly - I will absolutely stay here again.
July 1, 2014
Rated 3.0 out of 5.0 if you have kids you'll be fine
This hotel constantly has kids running around like they own the place and their parents don't care. I wasn't going to write a review about my last stay here but when I had kids yelling next door and trying to open the door between our rooms while the parents didn't care I decided to write a review. Not only this but the kids run all over at breakfast too.
Speaking of breakfast I found that I often had to eat in my room as there wasn't ample enough space in the dining area. I am glad for this though as the days I did get to eat in the dining area I had house flies and fruit flies hovering around me.
It also seems that there are more guest wireless devices than there are IP addresses to hand out.
If you have kids or don't mind poor parenting you won't have any issues with staying here.
June 30, 2014
Rated 5.0 out of 5.0 by Jay1963 Great Value and Service
I enjoyed my stay. The staff were very nice and the breakfast bar was excellent. I would consider adding an outdoor pool to the property. The indoor is great for colder months but it would be nice to relax at an exterior pool in the summer months. I would not hesitate to stay here again.
June 30, 2014
Rated 5.0 out of 5.0 by rockymountman Clean, Great Service
The staff was courteous, professional and friendly. The facility is in excellent condition and is very clean. The room was clean which is very important to us. We especially enjoyed the breakfast. There is a nice variety and it was available starting at 6am. The was important since we had to leave by 7:15 to be at our destination everyday of our stay. I would highly recommend this hotel and I will definitely stay there again if we need to be in the area in the future.
June 30, 2014
Rated 5.0 out of 5.0 by AB05172013 Great location to enjoy a night's sleep
This location is off NC Hwy 64 and easy access to I-85 toward Charlotte but it sits far enough off the road to have a peaceful sleep.
The breakfast is in line with other locations and is always hot and fresh.
June 29, 2014
Rated 5.0 out of 5.0 by AB05172013 Sleep Tight
A great hotel, staff, and a wonderful night's sleep comes with this location. Staying at the Vineyard is a choice made by those who travel the most.
June 29, 2014
Rated 5.0 out of 5.0 by Brad71 Nices HI Express around!
Always stay here when I'm in the area! The Vineyard grounds are great being right next to the hotel.
June 23, 2014
Rated 1.0 out of 5.0 by R and H Not What I Expected
Extremely disappointed with our stay. Walls are so thin we could hear the people in the next room talking, people tromping in the room above ours, and toilets flushing. A beautiful location but very disappointed with the hotel. On a positive note, the coffee was excellent!
June 21, 2014
Rated 5.0 out of 5.0 by HDWest nice property
Would recommend to anyone staying in the area, I've not stayed at a better property in the area.
June 18, 2014