Rated 4.2 out of 5 by 54
Rated 2.0 out of 5.0 by DDDMSD86 Surprisingly Dissapointed
I have never been dissaponted in a stay at a Holiday Inn Express until this visit. We left our room around 9:30 in the morning and didn't return until around 9:00 that evening. When I walked into the room I was very surprised to find that houskeeping had not cleaned my room.
I called the front desk and she brought me up towels and washcloths for the next day. She apologized and said she had noted my account.
When I checked out the next morning, I informed the staff about the situation. They just shook their head and said "I'm sorry".
The room beside me that I also paid for was cleaned but mine wasn't.
As we were driving into the parking lot to return to the hotel that evening, I told my husband that I had never been dissapointed with my stays at the Holiday Inn and that the Vineyard was one of the best. I'm not sure what I really expected them to do, but I was expecting them to act like it concened them more than it did. I got the impression it happens frequently and they are immuned to people complaining about it.
April 30, 2013
Rated 5.0 out of 5.0 by Skeeter911 SUPER PLACE STAFF SUPER FIVE STAR PLUS
Enjoyed my stay, staff was very friendly!!!! Hotel was top notch.
WIll stay there when in area again.
April 15, 2013
Rated 5.0 out of 5.0 by DTodd Never a complaint
We stay there 5 or more times a year and we've never had a bad experience. We love coming to the vineyard and staying at HIE.
April 4, 2013
Rated 4.0 out of 5.0 by ecas Don't come early
Nice Hotel and great staff, but don't show up before check in time, your room will never be ready. This is the only hotel that I've stayed where you can never go to your room before check in time.
March 30, 2013
Rated 4.0 out of 5.0 by TravelenJack Don't get next to the ice machine
I really like this hotel, I really like the staff, what I don't like is getting a room next to the ice machine.
Dozing off in a wine induced haze (Childress vinyard is next door a real treaat) at all hours to be woken to the grinding sounds of people filling ice buckets is no treat.
Otherwise, like always, I really enjoyed my stay.
March 30, 2013
Rated 5.0 out of 5.0 by Scuba258 Great breakfast and very friendly staff,
Me and my wife went on a weekend excursion to visit several local destinations,while our daughter was on a three day trip with her school.
March 14, 2013
Rated 5.0 out of 5.0 by MichaelMatt Very nice property!
Friendly staff and clean and comfortable room. Morning breakfast at a Holiday Inn Express is usually mediocre but here it was a bit tastier to the degree I had breakfast instead of going out. Hooray for HIE in Lexington!
February 16, 2013
Rated 5.0 out of 5.0 by WbmGolf Quiet and comfortable room
We have always had a wonderful stay at this location. The rooms are very clean and the staff most friendly and helpful.
February 15, 2013
Rated 5.0 out of 5.0 by PapaDoc great setting
My firm is working with a local hospital so the days are long and I rely on relaxation when I am off site. This particular setting is superb, set in the context of a vineyard. I enjoyed sitting on my porch which overlooks the vineyard. Very relaxing. Staff was friendly and helpful, notably George who is on during the night. Room was very clean, fresh, restful. Enjoyed the stay. My second time there.
February 13, 2013
Rated 5.0 out of 5.0 by JW11 Stay Here Often
The staff at this hotel are incredibly hospitable and friendly. I would recommend this hotel to anyone traveling through the Lexington area
January 13, 2013
Rated 5.0 out of 5.0 by BettyAnn Holiday Inn Express - Lexington, NC
If you are in the area, this Holiday Inn Express is a great place to stay. It is adjacent to the Childress Vineyards with wonderful views from your room. Rooms are spacious and well furnished. The complimentary breakfast offers a wide variety. Staff is always warm & welcoming. We stay everytime we attend a dinner event at the Vineyard.
December 8, 2012
Rated 3.0 out of 5.0 by LIHTCguy Improve the healthy options.
All the cereal was generic, low quality sugar coated junk. Swimming pool not open until 9am which doesn't cater well to adults, particularly business travelers trying to some exercise after indulging in a barbecue lunch.
December 2, 2012
Rated 4.0 out of 5.0 by Ron66 No morning hot water.
I have stayed at this property many times in the past but this last stay resulted in a cold morning shower. The breakfast lady said it was because too many people showered at the same time but the front desk lady acted like this was the first time she had heard this comment - which was hard to believe. Otherwise a good stay.
November 18, 2012
Rated 5.0 out of 5.0 by BP32 Perfect
We stay here every year. The staff. Makes sure that you are comfortable. No brainier...I'll be back!
November 5, 2012
Rated 4.0 out of 5.0 by Woody49 Convenient location and clean rooms
Loved the view of the vineyards. Good service and friendly people. Clean rooms.
October 21, 2012
Rated 5.0 out of 5.0 by 1pkraft Great Place
I brought a group of 18 to tour the Childress Winery and booked this hotel as it was close the Winery. Upon check in we found the front desk folks to be friendly and most helpful.
After check in we inquired about places to eat and since we rode motorcycles also asked about taxi service. They provided a large list and asked if we had a preference for any type of food. After we decided on a place to go they offered to call for reservations for the resturant and taxi. Wow, what great service.
Just walking through the lobby we always got a "Hi are are you" and "is there anything we can do?"
I will recommend this facility to all my friends and if we have an opportunity to come back to the area will not consider staying anywhere else.
October 12, 2012