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Rated 4.2 out of 5 by 143 reviewers.
Rated 5.0 out of 5.0 by One of the best! We have stayed at other Holiday Inn Express locations and they have been very nice but this one was just great. Starting with the friendly greeting and acknowledgment of being a priority member. The entrance area was clean and bright, our room was comfortable and the breakfast variety was good. It was a busy weekend and the breakfast area was busy but the staff kept the food areas filled and made sure everything was kept clean and neat. We thoroughly enjoyed our stay. August 19, 2014
Rated 5.0 out of 5.0 by Exceptional Choice! We have stayed at the Holiday Inn Express Lexington twice now and have been very impressed on both visits. The property and rooms are very clean and well kept and the staff is fabulous. We originally chose this hotel because we were traveling with our dog and they are pet friendly. Well, they're not just pet friendly, they are pet welcoming. Every staff member and many other guests interacted with our boxer and really made us feel comfortable. It's a wonderful property all the way around and would and have recommended it. Thank you so very much for being great and being there for us! August 18, 2014
Rated 5.0 out of 5.0 by great service We really enjoyed our stay. We had great service while we at the hotel. Thanks for all that you did to make our stay as nice as it was. August 14, 2014
Rated 5.0 out of 5.0 by Better than Most A nice facility, with three small shortcomings: no pool, minimal staff (which slowed check-in/out process), and understaffed personnel in the breakfast room (trash cans very full at 7:30 a.m.). But otherwise, this is a nice place to stay: accessible to I-64/81 and Lexington. August 12, 2014
Rated 5.0 out of 5.0 by Becki56 We stay at this hotel when we have to travel to Johns Hopkins, its about half way for us. The staff are always friendly and eager to help make our stay as comfortable as possible..There are always cookies and coffee available in the lobby. This hotel smelled sooo good, even the elevators, I loved that clean smell..!!!!! The rooms were clean and the beds were comfortable..There wasn't one thing about this hotel that we didn't like.. August 12, 2014
Rated 5.0 out of 5.0 by Excellent service and a comfortable stay for points! I was in the area to attend the New Orleans Saints Training Camp 2014, and as an IHG member, I was hoping to find a room within a reasonable distance from the site. Considering the number of people attending, and the fact that all hotels closer to the facility were already full, I was amazed that not only was I still able to get a great room, I was able to get it with my IHG points! The staff was helpful, courteous, and extremely accomodating. My cell phone was having battery problems, so they assisted me with finding my travel companions who had secured accomodations at other hotels, and allowed me to use the hotel's phone to synchronize our dinner plans and travel plans for the next day. Their kindness went way beyond my expectations--To me, it was like a breath of fresh air, and greatly aoppreciated. The Lexington, VA staff should be commended for their smiles, their courtesy and their level of service. Well done! August 6, 2014
Rated 4.0 out of 5.0 by Good hotel The location was good and area was quiet. Walking distance to Dairy Queen was a nice treat. August 3, 2014
Rated 5.0 out of 5.0 by Great Stay After driving for over six hours on business I came upon this awesome hotel. The staff was friendly, room was clean and the bed was comfortable. I was stay there again if I am ever in that area. August 2, 2014
Rated 5.0 out of 5.0 by great hotel The hotel had a great breakfast. Rooms were clean and comfortable. Staff was friendly and courteous. July 30, 2014
Rated 4.0 out of 5.0 by Lexingtion comfortable bed and pillows. However, I do think that the cost of the room seemed unusually high as reward card members. July 29, 2014
Rated 5.0 out of 5.0 by Very helpful staff, very clean rooms We travel with our five year old grandson who uses a wheelchair. Many times we have difficulty even finding a parking spot to be able to unload his wheelchair or a room that can accommodate his needs. This was not the case in Lexington. The staff were super-friendly and the hotel was super clean. Our room was spacious and presented no problems for us in using his wheelchair in the room. Breakfast room was well laid out and the staff were very helpful. This is a definite stay at hotel and one where we will be staying at in the future as we travel on I-81 July 28, 2014
Rated 5.0 out of 5.0 by Great Staff - Comfortable Hotel This Holiday Inn Express is in a quiet location, very clean and with a wonderful staff. The rooms are clean with a good work desk, comfortable chair and good lighting. The climate control works well. Plenty of counter space in the bathroom, nice amenities and enough space to move around. The breakfast area is large enough and has a good variety of options. July 27, 2014
Rated 5.0 out of 5.0 by nice stay always have a nice stay in Lexington hie thanks to location and staff July 25, 2014
Rated 4.0 out of 5.0 by Great Service Airplanes over head (it is near the airport), but was clean, staff was very helpful and I would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Exceeded expectations This property met or exceeded all my expectations of the brand- comfort, easy access, nearby restaurant availability, etc. July 21, 2014
Rated 2.0 out of 5.0 by WORST BED EVER When I arrived the staff was very friendly. got to my room had issues with the internet then the AC would not come on at first went to bed the bed was very bad pillows hurt my neck and the AC shut off cause I didn't move enough! July 20, 2014
Rated 5.0 out of 5.0 by very nice hotel We stayed here on our way to Louisiana. Very nice hotel and very clean and comfortable express breakfast was just ok its good for a quick bite. Lady at front desk was very nice and helpful if in area again I would stay here again. July 20, 2014
Rated 5.0 out of 5.0 by Comfortable Room and great service Very comfortable accomodations, all staff was hospitable and willing to help with any requests. July 17, 2014
Rated 2.0 out of 5.0 by Great hotel but less amenities Avoid making customer service inquiries. Instead visit Customer Care July 15, 2014
Rated 5.0 out of 5.0 by Friendliness of taff The staff at this Holiday Inn Express were very friendly, helpful and made us and our dogs feel welcome. July 13, 2014
Rated 2.0 out of 5.0 by Time to upgrade This HIE seems to be behind the others around the nation. The beds need to be replaced and the WiFi was lite or non existent, especially at the ends of the building. July 6, 2014
Rated 5.0 out of 5.0 by Great Attention to Customer Satisfaction Having stayed here many times over the past 7 years the staff has always been friendly and accommodating. Tome, Grace, Norma, Norma "Cookie" have consistently provided excellent service and attention to needs. Rooms are comfortable and well taken care of. Would be nice id they could upgrade the smaller sleep sofas in the efficiency rooms to full or queen size pullouts. GREAT JOB! July 3, 2014
Rated 5.0 out of 5.0 by Great stay for a wedding Will book here again if in town. The room was clean and hotel staff were excellent! Tne beds and pillows were comfy and the parking is ample.. July 3, 2014
Rated 3.0 out of 5.0 by Wedding party Nice accommodations but way, way overpriced. The motion sensor for activating the Air Conditioning in the room, makes the room get too warm when you are away during the day. July 1, 2014
Rated 2.0 out of 5.0 by Nothing special here. No fitness center, no pool, no main floor restrooms. Beds in our room had sagging mattresses. This hotel was far worse than the other HIE that I have stayed at in the past. July 1, 2014
Rated 5.0 out of 5.0 by Cleanliness The hotel was very clean and comfortable with attentive staff. Location was convenient to highways and restaurants. June 26, 2014
Rated 5.0 out of 5.0 Staff The staff at this Holiday Inn Express was totally superb - friendly and professional. June 19, 2014
Rated 5.0 out of 5.0 by Great Hotel Very nice and helpful staff, excellent location. Would absolutely stay here again! June 11, 2014
Rated 5.0 out of 5.0 by Very clean and friendly Very pleasant experience. Traveled alone and felt very safe and comfortable. Staff was friendly and helpful. Room was clean. Breakfast was great. Nothing bad to say about this hotel at all. Will recommend and stay again when in this area. June 6, 2014
Rated 5.0 out of 5.0 by Great service, Great stay We recently used the Holiday Inn Express Lexington as one of our "preferred" hotels for my son's wedding. All the reservations were handled efficiently and correctly. We found the staff to be very friendly and helpful -- even the housekeeping staff. They went out of their way to ensure we were happy and satisfied! The room was spacious and clean and the shower was fantastic! Tons of water pressure!! I highly recommend this hotel! And, of course, the cinnamon buns can't be beat!!! June 6, 2014
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