Rated 3.9 out of 5 by 35
Rated 4.0 out of 5.0 by BackporchSue Thanks
Would Like to Change one thing with All Holiday Inn Express! Please have Breakfest Ready by 6:30 am or Change to time to 6:00am. Several of your customers all agree with me.
February 24, 2014
Rated 3.0 out of 5.0 by Slow driver Excellent site
We stayed in 3 HI Express sites in January. This was the least satisfactory. Why: 1) Front doors are not automatic and on a slope. It is difficult to move the luggage cart inside. 2) There was some, not a lot, garbage by the elevator. We mentioned it but the next day it was still there.
February 17, 2014
Rated 4.0 out of 5.0 by MajorCCC Hot Tub
I enjoyed my stay with H/I. I travel a lot and depend on the comfort of a hot tube to relax my back. Their's was not working. I asked if there was a room with one, they looked but they were occupied. The manager told me that they have tried to get someone in to fix it but to no one will come that far out. Everything else was very much up to H/I standards.
February 16, 2014
Rated 3.0 out of 5.0 by Traveller 2014 Suite Experience
I stay at numerous Holiday Inn Expresses, and stayed in three in one week at the end of January in Kansas. This hotel, which was booked solid my last trip here in October of 2013, was nice inside and out, the property on a visual level was excellent. The staff was exemplary and extremely nice. I did have a couple of problems though during my stay. The suite was hot upon entry and although I opened the window and turned the thermostat down the room didn't cool off until long after sundown, I do not know if the thermostat actually controlled the room temp or not, The day was warm for Jan, 52 degrees. I was equally dismayed that upon showering at 7:30 am the water was barely warm, it was almost on the cold side, a quick shower and uncomfortable shave was not how I wanted to start my day. The breakfast was great however and the maids that I encountered were just as cheery as the front desk personnel. I question whether I will stay here again or not.
February 3, 2014
Rated 4.0 out of 5.0 by KCStix Clean, as expected
The hotel check in was a easy and the staff polite. The hotel is an older style HIE but was clean and up to date. The entire visit was as expected. Only complaint was the mattress felt dated and wasn't as comfortable as some HIE's but the bedding an pillows were as expected. Breakfast was excellent and very well attended and stocked. We'll be back!
January 7, 2014
Rated 5.0 out of 5.0 by RZRTim Very comfortable room and bed
The Holiday Inn Express in Liberal is very nearly our favorite place to stay on our trip to Phoenix. The rooms a very clean and comfortable. The morning breakfast is good quality and helps get us on our way!
January 3, 2014
Rated 5.0 out of 5.0 by Joan931 Great Stay
Always stay at H.I. Expresses, but this is the first at this location.
Our room was great, clean and such a comfortable bed after a long days drive. The front desk could have been a little more friendly and the gal taking care of breakfast had a little trouble keeping up with replacing food and it wasn't quite that busy. But the pleasant stay was worth it. Will stay there again.
January 3, 2014
Rated 5.0 out of 5.0 by nlr51 Quiet-Clean-Great Bed - What Else is There?
Stopped overnight en route during our holiday travels. The staff at check-in answered all my questions before I even asked! The bed was comfortable, and the room was quiet and very clean. The buffet breakfast was acceptable and of the usual Holiday Inn Express caliber. I was impressed overall with the hotel and would definitely recommend the Holiday Inn Express in Liberal to others.
January 2, 2014