Rated 4.1 out of 5 by 51
Rated 3.0 out of 5.0 by doggydog didnt care for this place
room smelled and I was over charged $10 breakfast biscuits were like rocks pool is very small
July 24, 2014
Rated 5.0 out of 5.0 by A former local Very attentive, friendly and competent staff, Public areas and comfortable guest rooms very clean.
We hosted a wedding at a nearby venue and found the hotel's location ideal for our purpose. We also had a number of complex room requirements with varying arrival/departure dates, different billing set-ups and a number of reservation adjustments that needed to be made at a rather late hour. All were handled flawlessly by the very competent staff. The breakfast facility was always stocked with sufficient food that was tasty and offered enough variety that there was no need to go out for breakfast to a restaurant. Everyone working at this hotel smiles and appears genuinely happy to serve and help the guests feel comfortable. I would highly recommend this hotel to anyone staying in the Libertyville area. It is a great value and a real gem!
July 24, 2014
Rated 5.0 out of 5.0 by Martin H Very well maintained lobby
I was disappointed to find that the lobby doors have not been upgraded to self opening type This makes entering very difficult when burdened with luggage.
July 22, 2014
Rated 4.0 out of 5.0 by Ollie25 CAT business trip
The facilities at this hotel are up to date and maintaned. The ease of access to the interstate , dining choices, and other requirements is an advantage.
July 22, 2014
Rated 5.0 out of 5.0 by MrDMan Very nice hotel at fair price - EXCELLENT OVERALL
I highly recommend the hotel. Very safe, close to restaurants and the Naval bases. Also, a very nice park is across the street. Front desk, food handlers, and cleaning crew were all very friendly and accommodating. I would not hesitate for a moment in selecting this hotel next time I am in the Great Lakes area.
July 18, 2014
Rated 2.0 out of 5.0 by maka Do not spend the money
- Hostess was rude
- Wireless internet doesn't reach all of the rooms
- No courtesy hours, and not managed even when complained about noise levels in the hallways after 10:30pm
July 2, 2014
Rated 3.0 out of 5.0 by A business visitor No Complaints
This hotel met my expectations for a hotel of this type. The room was good, the hotel was clean. The breakfast food was good and the variety was sufficient to suit different tastes and requirements. The food was attended to and kept fresh.
The staff was excellent. This includes the front desk staff as well as the maids and people attending the food in the breakfast buffet. All staff smiled at the guests, asked how the guests were doing, if the guests needed anything, and seemed to genuinely care about the condition of the guest.
Beyond the usual pleasantries the staff were personable and friendly. This is refreshing and not always encountered at hotels I would otherwise rate as equivalent to this hotel.
Because of the staff I would select this hotel to stay at when I am in the area again.
July 1, 2014
Rated 3.0 out of 5.0 by Snacksss Not that impressed
My shower head kept sliding down (handicap room). Plus the rooms need some renovating, especially for the price I paid.
June 21, 2014