Rated 4.3 out of 5 by 23
Rated 4.0 out of 5.0 by Zhorsh Need Black out curtain
Property was nice - in the right location for the needs of this trip, construction on Buckley (?) provided a challenge with traffic.
Nice breakfast, nice staff, presentable lobby.
What needs to be addressed are the lack of FULL curtains on window to block out the lights from the parking lot shining right into the room & killing restful sleep.
We checked out and later that day noticed we forgot the cord for our cell phone charger which we plugged in under the desk.
We immediately called and after 2 conversations were told "no one saw that"!!! The room was NOT yet re-rented so no new guest took it. It was NOT an expensive item but we could NOT buy another one because model was discontinued and therefore our cell ran out of charge on a day where the biggest snow/ice event in DFW of year killed all flights and we were stuck in OHare without a phone.
THAT was a BIG pain and should not have happened.
December 10, 2013
Rated 4.0 out of 5.0 by Drew52 Good find
A little further out than i expected to stay when visiting north Chicago, but very pleased with this hotel in every resepct; reception staff, cleanliness/facilties in the room; and price. Even the breakfast, albeit basic, was good for my requirements. Overall, this hotel proved to be a really good find.
November 21, 2013
Rated 4.0 out of 5.0 by BoBo21 Odor in room
Upon entering room we noticed a damp musty smell, like from a
recent leak. Perhaps water had been in the carpet. We did purchase Fabreeze which did cover the odor, but not totally. There was always that linger of the odor.
We would like to compliment the manager for being so accommodating during our stay!
We know that if we would have asked for a room change, he would have gladly done it. But, we did not.
November 16, 2013
Rated 5.0 out of 5.0 by PeachMom Great Staff!
Kudos to the staff! Everyone was very nice and helpful during my stay. Keep up the good work.
October 23, 2013
Rated 3.0 out of 5.0 by Stingray82 My Stay
Stayed in Hotel multiple times with no issues but this time there was a wedding and there was a great deal of noise until after 3 am. Got very little sleep as a result. One other note I am a Priority Member ans assumed my number was being added automatically but found out this trip it has never been added to my account. I would like an email confirmation this has been resolved and would like to provide me a copy of the number again for my records. Thanks
October 23, 2013
Rated 4.0 out of 5.0 by weeklyscoop Noisy
We stayed here for 3 nights (thurs-Sun) while attending our sons graduation from boot camp. This hotel seems to be very popular with wedding parties as it's very close to a wedding venue. I will say that anyone staying here should request the top floor if they want any type of sleep. We were on the 2nd floor and heard everything above us all night long- We were awake every morning prior to 5.00 am with people running in the halls above us and on our own floor . Both Friday and Saturday night the hotel was booked with wedding attendees and it was very noisy. We were in room #207 and on Saturday night at 11.40pm we were wide awake with rude - loud- drunk- obnoxious- neighbors . They were literally bumping into walls, laughing, singing, and one lady had a laugh that sounded like the wicked witch.Sadly she found everything funny. This went on for about 1/2 and hour until my husband called down to the front desk. The clerk said that he was trying to get them to come down to the conference room. Which to us meant that they had a lot of complaints. Prior to them leaving to go downstairs we heard one rude drunks yell out that it must have been room #207 that complained. No dummy the entire floor was irritated with you. Noisy hotel - great hotel staff and great breakfast. Due to the thin walls and potential wedding drunks with disregard for other hotel guests - we would probably not stay here again.
October 21, 2013
Rated 5.0 out of 5.0 by Billy1001 2 night Stay
We were happy with staff room was musty smelling and air was not working good.
September 8, 2013
Rated 5.0 out of 5.0 by wenwag Wonderful and interesting experience
In town for a funeral and stayed two nights. The first night a terrific storm swept through and we lost power for around five hours. The staff was right on top of it helping the guests with all of their concerns. The young man at the desk stayed calm and collected and never appeared frazzled. Many of the guests hung around outside after the rain stopped and there was a nice feeling of community.
The beds are some of the best I've experienced in my travels, which are extensive. My elderly parents slept better than usual. We joked that we would love to take the beds home with us. Overall it was a great experience and we will be staying there the next time we are in town.
September 5, 2013