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Rated 4.3 out of 5 by 100 reviewers.
Rated 2.0 out of 5.0 by Noisy motel! We haven't stayed at a Holiday Inn in a long time and now we probably may never! We were not aware when I called and made the reservation that it was under a major remodeling project. The confusion of that and because the pool and exercise room were closed was a huge disappointment. Aside from that the noise from the doors slamming when somebody left a room or got back to it was very distracting! Needless to say the two nights we were there I did not sleep more then a few hours each night! It was around midnight that the slamming stopped and 6 am when it started up again! There has to be some way that the doors would be able to close quieter! The best thing about the stay was the walking trail that was just south of the motel! November 5, 2014
Rated 4.0 out of 5.0 by under construction I was quite surprised as to how much construction was going on. I would have appreciated a warning. I probably would have stayed in Waukegan. I felt "in the way" of the workers and I felt they were in my way of trying to enjoy my stay and get the benefit on the money I spent to stay at your hotel. I will be staying there in December as I very much enjoy the staff and the location. I "discounted rate" would have been appreciated. I stayed in your hotel September 4-8 and Also October 3-6. May I please received "rewards points" for these stays also? Thank you November 4, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient. Looking forward to seeing the remodeled areas completed! November 3, 2014
Rated 5.0 out of 5.0 by Great Place tp stay. The staff was awesome. Me and my son took the shuttle to Graduation and it was smooth sailing. It left at 6:30 and we were there by 6:50. They are remodeling, but it wasn't loud. October 29, 2014
Rated 4.0 out of 5.0 by Overall good value The hotel is undergoing major renovations, but is working well to minimize disruption. Overall great value for money, although the breakfast choice is more limited than competitive chains. Looking forward to seeing the results of the renovations. October 27, 2014
Rated 5.0 out of 5.0 by Great experience Friendly professional staff. Nice rooms, new renovations. October 26, 2014
Rated 3.0 out of 5.0 by Previously great hotel a disappointment Not notified hotel was under renovation. Room renovation was cheap and incomplete in some cases. When I asked to be moved to another room were electrical was correctly done in bathroom, staff acknowledged electrical was not done correctly, but this was the case for all rooms. There was no plan to correct it in the near future so we were stuck. Back door that was serving as only guest entry was left open 24 hours a day, even though there was a bell with a note indicating that non key holders had to ring for entrance. Staff didn't seen to think this was an issue. I used to send out of town guests here due to the great location and Holiday Inn Express standard of excellence. No more... October 23, 2014
Rated 4.0 out of 5.0 by renovations Some issues due to the ongoing renovations. Staff is as usual very helpful. October 20, 2014
Rated 4.0 out of 5.0 by Construction? Margret (at the front desk) was the only bright spot in the whole experience. She helped us with everything, including cookies! We booked on-line and a military discount was not an option. Not even a check box for Navy graduation. We called and asked for any resolution to this the following day, and were told it was out of the question period. As we'd already booked. The staff called two days before our trip to "explain" they were under construction and ask for OUR understanding, as the pool and easy access to the hotel were disrupted. This seems a little lop-sided expecting us to work with them, given the way we were treated. We have always found Holiday Inn Express to be a great place to stay - but I'd be hard pressed to recommend this one to a friend. October 20, 2014
Rated 5.0 out of 5.0 by Excellent hotel and perfect location One of the better locations in relation to Six Flags, service is outstanding and breakfast just seems to always be hot and fresh. Couldn't ask for anything more. October 15, 2014
Rated 5.0 out of 5.0 by Great staff/room/value. Will use this inn if come back too area.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! October 15, 2014
Rated 5.0 out of 5.0 by Comfortable, clean room. Friendly, helpful staff. Even though there was no lobby and no pool available during our stay, the staff did a great job making us feel welcome and comfortable. We will definitely stay at this hotel again! October 14, 2014
Rated 5.0 out of 5.0 by Great Staff Breakfast was good. Staff was very accommodating. The hotel is undergoing renovations. I'm hoping to be back to see the outcome. October 13, 2014
Rated 5.0 out of 5.0 by Decent Stay Hotel was undergoing major renovations and lobby/pool areas were not available. Despite this, there was no construction related noise to deal with after hours. Was given 2 lotions and one shampoo instead of conditioner. The room I had smelled a bit of chlorine. I was given a King Jacuzzi, which I didn't ask for or need. Staff was very courteous and helpful. Once the renovations are done, I'd likely return. October 11, 2014
Rated 5.0 out of 5.0 AWESOME STAFF My stay at this hotel was a wonderful experience. I would recommend this Hotel to anyone that is traveling to Libertyville. October 11, 2014
Rated 5.0 out of 5.0 GREAT SERVICE Great Experience, i loved my stay in this hotel. The staff was wonderful. October 11, 2014
Rated 5.0 out of 5.0 by Nice stay and great breakfast This is a typical Holiday Inn Express which means it is a good place to stay. You will want to make sure the construction is completed if you are planning to stay more than one night. October 10, 2014
Rated 5.0 out of 5.0 by very good staff Very professional staff, thank you very much for my stay. If i have to come back in Libertyville, it will be in this hotel for sure ! October 7, 2014
Rated 5.0 out of 5.0 by Construction did not deter from comfort Stayed for a week for business purposes. From moment of check in to moment of check out, interactions with staff were pleasant. Staff is friendly and professional. Construction prevented use of pool or fitness center. October 7, 2014
Rated 4.0 out of 5.0 by Great place, but under major renovation Have stayed here before and will again. Great place and great staff. The lobby and great room were under renovation and it made it less comfortable. However, going there next time will be great as everything will be like new. October 2, 2014
Rated 5.0 out of 5.0 by refurbishments ongoing Although at first glance there appeared to be a lot of work going on it did not impact a short stay at this hotel. Across the road is a nature reserve which is great for a brisk walk in the cool air this time of year. The staff were very helpful in suggesting local eateries. September 29, 2014
Rated 5.0 out of 5.0 by Great Staff Great stay, comfortable beds, excellent and accommodating staff. September 29, 2014
Rated 5.0 out of 5.0 by Very Nice Staff Going through renovations, but the staff is friendly and it's a convenient location. September 26, 2014
Rated 5.0 out of 5.0 by Margaret Made it Awesome Stayed at this hotel for my sons bootcamp graduation. Staff was great but Margaret helped my mother and I tremendously. She is truly your best quality representative. She helped us with everythin. All staff was great bt Margaret exceeds level necessary. Beds Great! Clean! Comfortable! I love it and since my son is stationed in Great Lakes I will be returning for Thanksgiving in November 2014 September 16, 2014
Rated 4.0 out of 5.0 by Great Service Staff was welcoming at check in and called to ensure the room was satisfactory. September 15, 2014
Rated 5.0 out of 5.0 by Great service The service was excellent from check-in to departure. They were available for directions to our grandson's graduation from boot camp, restaurants, shopping malls, etc. Our stay was excellent. September 3, 2014
Rated 5.0 out of 5.0 by Navy Graduation Great place to stay if you are in Libertyville area for Navy Graduation or just visiting the Chicago area. Hotel was going through some renovations during our stay but, our stay here was still great. Thanks to the staff and I would recommend this to others who are coming to Chicago area. September 2, 2014
Rated 5.0 out of 5.0 by Outstanding Was there for Navy Basic Graduation. Front desk staff was very friendly and accommodating. Rooms were clean and kept that way by housekeeping. Breakfast choices were more than expected. Very convenient to base and we were there every day either picking my grandson up or dropping him off. All in all an outstanding experience. August 27, 2014
Rated 5.0 out of 5.0 by Great Service and comfortable beds Good stay, family enjoyed the stay. Breakfast was good. August 27, 2014
Rated 5.0 out of 5.0 by Best hotel experience ever WONDERFUL! There is not enough room on this page to describe how wonderfully we were treated. The rooms were very clean and everything functioned well. The price couldn't be better for all we were provided. It wasn't just the amenities though, it was the staff. They all went above and beyond to make us feel welcome, but Margaret and Tony especially made our stay even more fun and warm. I felt like we were leaving family when we left to come home. I actually miss them! If we are ever in the Libertyville area again, we won't stay anywhere else! August 25, 2014
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