Rated 4.2 out of 5 by 88
Rated 5.0 out of 5.0 Quiet night.
Our room was at the very end of the building, very close to the roundabout complex where the A5 and A38 meet the M6. Despite this, there was virtually no traffic noise, and we had a peaceful night.
The staff as always were welcoming and helpful.
If I have a criticism it would be the breakfast. The sausages and beans were fine, but the scrambled egg was very rubbery. the toast was good, but I tried the croissants, and they were stone cold and solid, with no way of warming them.
Otherwise we were very satisfied and will be staying again.
December 10, 2013
Rated 4.0 out of 5.0 by Verlin Very good but two minor issues
As new puppy parents for "Canine Partners" our stay with seven month old pup Verlin was better than we could have ever hoped for, so a great big thank you to Holiday Inn Express and staff.
The issues we would like to address, is firstly one of space/ seating in the dining area, this proved to be a little more than cramped, in fact we could not access one side of our table and that was no fault of our breakfast neighbours. Secondly, i was somewhat shocked and disapointed to see a large family party helping them selves(after a hearty breakfast) to copious amounts of rolls, sausages, croissants with butter and jam packs to presumably provide themselves with a meal later in the day. My point is, that if this practice is seen as acceptable then we will all suffer from HRE being forced to increase their prices to cover the appropriate additional cost to them incurred by a few peoples shear greed and bad attitude. I would appreciate your opinion by reply to this issue
November 28, 2013
Rated 5.0 out of 5.0 by jackie119 Great Service
Found the staff to be very helpful. Room was very clean and had a pleasant stay !
November 27, 2013