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Rated 4.4 out of 5 by 397 reviewers.
Rated 5.0 out of 5.0 by Perfectly reasonable stay Clean, comfortable room and an acceptable breakfast with free unlimited hot and cold drinks. My bed was very cosy and good to have a choice of pillows. Sadly there was no plug socket by the bed so I couldn't plug my phone in which I used as an alarm. The nearest one I could find was across the other corner of the room. I was impressed by the facilities in the room, a good TV, kettle (but what happened to hot chocolate and complimentary biscuits) hairdryer, fan if required. I was a little disappointed by the lack of light in the room though. Can't complain about the hotel, just the car park and loose gravel wasn't the best when entering and exiting on a motorcycle. The entrance and bench areas were littered with cigarette butts because some of the guests couldn't be bothered putting them out on top of the bin and disposing of them properly, so maybe a check from time to time would be a good idea and request that guests use the bin provided. October 8, 2015
Rated 4.0 out of 5.0 by Licjhfield Holiday Inn Express Usual good service and value for money. Breakfast coffee/tea is fairly average and the sausages are poor but otherwise a good place to break a journey or stay overnight. October 8, 2015
Rated 5.0 out of 5.0 by Pleasant Stay The Hotel provides a very good base for visiting the surrounding countryside and towns. We appreciated the convenience of the full service Restaurant. Firendly staff and clean rooms - would consider coming back. October 4, 2015
Rated 5.0 out of 5.0 by Excellent and attentive staff We arrived into Birmingham Airport early in the morning (7AM) and went straight to the Holiday Inn Express Lichfield to drop off our bags with a view to checking in later at the appointed time of 3PM. Well when we arrived the staff asked us to have a cup of tea (breakfast was in full swing) and they checked and informed us that we could book into a room straight away and leave our bags there. This was such a help to us because we had been travelling since 4AM and needed a rest before we headed on to meet with relations for a family member's birthday celebrations beginning at 1PM that day. Our complete stay was in the same vein with such polite and helpful staff. My wife and I were so pleased. The five star quality and attention was well out of sync with the very reasonable cost. It just made the whole trip so pleasant for us. October 1, 2015
Rated 5.0 out of 5.0 by Business Stay Excellent hotel for a short business break. Rooms clean and tidy, great WiFi in the room. Plenty of choice for breakfast. September 28, 2015
Rated 5.0 out of 5.0 by Comfortable and Efficient A convenient location with access to major routes. Efficient staff and a comfortable room containing everything we needed for an overnight stay. Even though this hotel is situated at a very busy road junction, outside noise was hardly noticeable. September 24, 2015
Rated 5.0 out of 5.0 by good service I could not get the heating to work but I did not want to disturb the staff as it was probably just me that was cold. The reception area has changed looks less comfortable with, in my opinion too many tables and chairs and not enough comfortable ones that would make it more welcoming. September 21, 2015
Rated 3.0 out of 5.0 by Value for Money Got a great rate, as we booked in advance and it included breakfast! The hotel interior was a bit dated, especially the bathroom, and the kettle in the room. Apart from this, the room was clean, the bed was comfy and had a nice new tv. Did get a bit warm in the room though and there was no air-con facilities, just a fan. Breakfast was very basic, but was ok for being included in the rate. I wouldn't have paid extra for it though. September 16, 2015
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