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Rated 4.3 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 Friendly service Provided everything I needed. Good value for money. Comfortable room. This survey is far too long. September 2, 2014
Rated 4.0 out of 5.0 by Good for overnight business stays This hotel is clean, comfortable and the staff are friendly. The breakfast could be improved for the rack rates charged. August 29, 2014
Rated 5.0 out of 5.0 by Mister D Excellent clean hotel. Good food, good location. Would recommend. August 29, 2014
Rated 4.0 out of 5.0 by warm welcome This was an ideal place to stay for our family get together. Staff were very helpful, and room was lovely and clean. Free drinking chocolate at the bar was great. August 28, 2014
Rated 4.0 out of 5.0 by Clean and comfortable A great place to stay in Lichfield. Everyone was friendly. August 26, 2014
Rated 5.0 out of 5.0 by Great stop over Stayed the one night due to our visit to Drayton Manor. Everything was great. Nice atmosphere, friendly staff. Free breakfast was as described. Nothing fancy but plenty to fill up on. Hot items were hot which is not always the case....well done! Frankie and Bennys, and McDonalds on the same site which is a bonus. No outside space for kids to run around or to have an outside drink but not really a problem in the British summer when it rains so much! August 26, 2014
Rated 5.0 out of 5.0 by Much better than expected Much better than expected for the price. Often use budget hotels when I travel but have never used Holiday Inn before. Service August 23, 2014
Rated 2.0 out of 5.0 by not the best very average - i like Holiday inn hotels but not this one August 23, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay. Booked in for three days. Hotel in a great location. Check in very smooth and easy. All staff polite and friendly. Room clean and tidy. Bed comfortable. Wondered if we might be disturbed by noises at night time, but we did not hear a thing. It was as if we were the only ones in the hotel. There was even road works happening nearby and again it did not disturb us. Breakfast choice was good. Would we stay here again? YES, DEFINATELY. August 21, 2014
Rated 3.0 out of 5.0 by You get what you pay for A bit of a hike to our room but it was in a quiet area of the hotel. There was not enough tea/coffee/milk etc and we could have done with some drinking water in the room other than tap water. The breakfast was sufficient, however, none of the cereal was labelled and the hot food was only luke warm. Check out was hurried and I felt like we were interrupting something. Overall it was an ok stay even though it was our wedding night. The bar prices were extortionate and we would probably have benefitted from going to a local pub before going to the hotel. August 21, 2014
Rated 5.0 out of 5.0 by GREAT ROOM MY HOTEL ROOM WAS LOVELY, COULDN'T FAULT IT AND THE REFRESHMENTS WAS A GREAT EXTRA. WE REALLY ENJOYED OUR STAY AND WOULD RECOMMEND TO ANYONE. STAFF WAS ALSO LOVELY AND HELPFUL. IT WAS A PLEASURE TO STAY HERE. August 21, 2014
Rated 5.0 out of 5.0 by Fantastic for the price A one night stay, and having been to other Holiday Inn Expresses I wasn't expecting a lot, particularly for the price....what a surprise! The room was large, airy and immaculately clean. The bathroom was excellent, with a separate loo, always an advantage! Tea tray was plentifully supplied, and a sign in the bathroom said toiletries were available on request. If I have to make a complaint it is purely that the hot food at breakfast is limited to scrambled egg and sausage, neither of which I eat! Some bacon or tomato would have given this hotel a perfect score throughout!!! August 20, 2014
Rated 4.0 out of 5.0 by Good stay The important items like bed, bathroom, staff courtesy were all good. On the downside smokers congregated around the entrance, the breakfast could be better and on a couple of occasions was woken during the night by noise from the parking area, not really much the hotel can do about it I suppose. August 20, 2014
Rated 5.0 out of 5.0 by heating Room quite warm, like most of the express hotels; air conditioning required. For the price of your rooms I take it that would be too expensive to provide! August 19, 2014
Rated 5.0 out of 5.0 by Clean comfortable and good value for money Clean comfortable and good value for money, staff very helpful, excellent breakfast, good choice, continuously refilled. August 15, 2014
Rated 5.0 out of 5.0 by Good hotel in useful location Needed an overnight stay to visit both Lichfield Cathedral and the Memorial Arboretum. This hotel ticked all the boxes and met all our needs extremely well. Breakfast was alright but a bit frenetic due to cramped service space, lack of trays and busy with people. Otherwise really good and great value for money particularly if booked in advance.. Will definitely stay again if in the area. August 11, 2014
Rated 4.0 out of 5.0 by Wonderful staff, great service Whilst the hotel amenities, décor and cleanliness were excellent the choice and quality of food at breakfast was extremely poor. However, the staff could not have done more for us. We stayed at the Holiday Inn Lichfield as our son's wedding was nearby. The staff really helped when any problems cropped up to do with the wedding plans and on the day could not have been more helpful. They also presented my son with a card and vouchers for free drinks on the day. August 11, 2014
Rated 3.0 out of 5.0 by Average Very average budget hotel not somewhere I would recommend for anything other than functional business stay. August 11, 2014
Rated 2.0 out of 5.0 by UnComfortable bed We stayed in a family room on our way back from Alton Towers. The only we did not like and which runied our experience were the low quality mattress which were very uncomfortable to sleep. Even though we were very tired but still we could not manage to get proper sleep. August 11, 2014
Rated 4.0 out of 5.0 by Would recommend As a family, we've stayed at a number of Holiday Inns through the year. They tick a lot of boxes for us - reasonably priced, with family rooms and breakfast included in the price. The pros outweigh any cons. To be picky, the sofa bed is too small for our 7 August 7, 2014
Rated 5.0 out of 5.0 by Just what we wanted The Holiday Inn Lichfield was clean and comfortable. The whole family slept well and were happy with the hotel. There was a good reliable internet service. Breakfast could be improved - especially the coffee. August 5, 2014
Rated 5.0 out of 5.0 by Great value for money Compared to hotels of a similar type, both here and in North America, this hotel provides great value for money. Quiet comfortable room, good bar facilities and outstanding customer service. We were always welcomed when entering the hotel and any needs were immediately and effectively dealt with. The breakfast is outstanding for this type of hotel. It all made for a great stay and we would highly recommend this hotel for quality, cost conscious visitors. August 4, 2014
Rated 4.0 out of 5.0 by Good night's sleep. Did the trick! Was functional and clean. Very friendly and efficient staff. July 30, 2014
Rated 5.0 out of 5.0 by clean and friendly hotel,with complimentry breakfast. good value for money hotel ,clean and well run but requires air con in summer. would recommend this hotel for business or leisure stay. July 30, 2014
Rated 4.0 out of 5.0 by Good value and comfortable. It was unfortunate that on the hottest night of the year the air conditioning did not work and leaving a window open meant we could hear the road repairers on the motorway. No-one's fault really. Staff worked very hard and are very helpful. Good value for money, our second visit as location is so handy to break the north to south journey. July 30, 2014
Rated 5.0 out of 5.0 by Friendly helpful staff. Great bed and pillows Great stay. Hotel very clean and staff went the extra mile. Could do with a few more fans as the rooms were hot and all fans had been given out when we arrived. We will stay again next time we visit from Nz. Thank you guys very a comfortable stay. July 29, 2014
Rated 5.0 out of 5.0 by Great Service I stayed to visit Drayton Manor for the weekend. My 2 young children were a little naughty and tired on arrival, Adrian at reception gave them an activity pack each which kept them quiet and was very much appricaited. The stay was lovely, beds perfect and travelcot provided. Room very clean and spacious.Breakfast was very yummy, more so as free I think. Again my children and my brothers children were a little noisy as excited but staff were very happy to 'help with them making sure all guests were happy. Really excellent place to stay. Will always come back if in the area again. Perfect. July 28, 2014
Rated 5.0 out of 5.0 by STAFF Very attentive staff making it a .pleasurable stay. July 28, 2014
Rated 5.0 out of 5.0 by Excellent city hotel This room was booked so my parents could go and watch a production at the local arberetum. The film finished late and it was very local. They were treated fantastically and had nothing but praise for this hotel. Thank you very much July 27, 2014
Rated 5.0 out of 5.0 by Value for money in convenient location Summer 4 for 3 night offer and free breakfast made this a great deal for visiting the National Memorial Arboretum. Some noise from car park on weekend nights. No air conditioning for the recent hot weather. July 26, 2014
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