Rated 4.4 out of 5 by 93
Rated 5.0 out of 5.0 by Imagination Bay Awesome bed and phenominal shower!
We had just finished a vacation in Branson, where we had stayed at one of the top ten resorts in the US. All I can say is Lincoln's Holiday Inn Express bed and shower exceeded the quality of that resort! We had a fantastic bed... not to soft... not to hard... just right... and the shower was phenominal! The breakfast was yummy and the staff very friendly. Thank you for ending our vacation on a high note!
May 13, 2014
Rated 5.0 out of 5.0 by Missy65 Very satisfied with our stay
We were very satisfied with our visit. The staff was very friendly. The rooms were very clean.
May 3, 2014
Rated 5.0 out of 5.0 by rdansk Lincoln Holiday Inn
We stayed at this Holiday Inn for several weeks following a house fire. The staff were wonderful and became friends. They always had a smile on their faces and bent over backwards to make our stay as comfortable and convenient as possible. The only recommendation I would make is to lupdate the set up for the working travelers. The table and chair in the room were not adequate. The chairs were old and did not adjust. the table did not fit the chair height and really wasn't set up for today's needs in the technologically advanced world. Such as convenient outlets to set up a pseudo work station. I also had periodic issues with the wireless connection.
May 1, 2014
Rated 5.0 out of 5.0 by azda1 Nice place to stay.
We continue to stay here as the service is always great. From check in until check out all the staff does a great job of making you feel like they care.
April 25, 2014
Rated 5.0 out of 5.0 by bjs9999 Great
Great hotel and reasonably priced for value. Very clean.
March 29, 2014
Rated 2.0 out of 5.0 by Wieser Change not good
Did not like that Skip and Krista were not there. Glad to see Karen in the breakfast area. Had to change rooms three times, but was my fault according to management. It wasn't that people were rude and didn't try to help, just didn't get anything resolved. Use to be one of my favorite hotels, because I travel a lot, but now I will not go out of my way to stay there, like I did when Skip and Krista were there, and always took care of their customers.
March 26, 2014
Rated 5.0 out of 5.0 by tilersmama2012 Unbelievable stay
On Nov 8th, I drove into Lincoln to visit my sister, which is a 4 hour drive from my home, at registration, I was informed that they had no reservation for me, i checked my bank card and saw the money had been taken off for the room, the desk clerk Krista advised me to call the travel agency that I used and find out why the room wasn't booked, when I called them I was told that the payment was being reimbursed into my bank account which would take 24 hours. I went back into the hotel to see if I could pay by check and told I couldn't, I was then advised to call the travel agency back and have them book our room, and not drop the payment, As I was on hold, I was told to go out to my car and get my husband and my daughter, and the hotel would help us, When I got back inside, I was still on hold, I was told to hang up, that the hotel was going to take care of us. The hotel gave me and my baby girl a place to stay when I was 4 hours from home, no place to go, and had very little cash in my pocket. Krista was a huge help, I couldn't ask for a better stay, We are going to make it our hotel of choice while we are in the area from now on.
February 26, 2014
Rated 2.0 out of 5.0 by Unhappy customer2014 Bad place to stay
The check in staff was friendly but check out person was rude. We failed to get rest due to the noise from the interstate. We will not be staying in a Holiday Inn Express again.
February 23, 2014
Rated 5.0 out of 5.0 by Wally and Debbie Outstanding stay
We stopped at the Lincoln IL Holiday Inn Express on the last night of our 2 week vacation and found this hotel to be outstanding in every way. We will definately visit this location again on our next trip. Thank you.
February 23, 2014
Rated 4.0 out of 5.0 by Richard07 A good place to stay while traveling.
This appears to be an original Holiday Inn Express. Small lobby and breakfast area, room is small and out dated. But on the other hand it was reasonable and comfortable after a long day on the road. Reception was likewise mediocre, but efficient. No recognition of Priority Club.
January 29, 2014
Rated 4.0 out of 5.0 by Joeypaulshouse Nice property-Lousy bed
This is a clean, neat property with a friendly and organized staff. Unfortunately, the bed and pillows should have been replaced some time ago. The bathtub creaks loudly when standing in it, and the walls in the rooms are paper thin. You can hear the TV and conversations in the adjacent rooms.
January 24, 2014
Rated 4.0 out of 5.0 by jp74 Outstanding Personal Assistance.
I arrived on a very cold and snowy evening. I had broken my leg/ankle that morning and was not really prepared to travel, move luggage, being in a full leg cast. Your front desk man [Lance] was extremely helpful. He got me and my stuff to a room and settled in. We/he worked around the fact that I had no wheel chair and wasn't very "good" with crutches. I can not thank him enough! Jim & Susie
January 19, 2014
Rated 3.0 out of 5.0 by Duke Uncle Disappointed
We had a chair that broke in our room because it was repaired with glue and then it broke when sat on. The overall cleanliness leaves a lot to be desired. The lobby, pool and the food area is clean. The rooms are marginal. This is one of the worst Holiday Inn I have stayed at in a very long time.
January 1, 2014
Rated 4.0 out of 5.0 by jb105 Pillows not comfortable.
Didn't like either the soft or the firm. Like made out of rubber.
Otherwise, excellent place to stay.
Very efficient and friendly morning clerk. Had breakfast ready 1 hour earlier than stated.
December 23, 2013
Rated 5.0 out of 5.0 by Frank9981 Comfortable Beds and rooms.
Excellant rooms and Beds - Pool and spa were welcome after working all day.
December 21, 2013
Rated 5.0 out of 5.0 by kdier Friendly place to stay
I've stay at this Holiday Inn Express multiple times and recommend it to anyone passing through Lincoln. The rooms have been clean and the staff friendly and helpful. The morning breakfast is good, too.
December 2, 2013
Rated 5.0 out of 5.0 by Frank9981 Comfortable Beds and rooms.
The hotel has a pool and Spa - I needed this after a long day of Work.
November 30, 2013
Rated 1.0 out of 5.0 by NotSatisfied23 Missing Home
Weekend Getaways are suppose to be comforting, relaxing and an overall great time. However, this stay I was missing home. The room was NOT clean...dust everywhere. The bed was not comfortable... in fact it was the worst night's sleep I have had in a long time. The couch was uncomfortable and out-of-date. The towels were scarce. JUST a HORRIBLE experience. I wont stay here again.
November 19, 2013
Rated 5.0 out of 5.0 by Pinkhairedmom Great stay!
We only stayed one night, but the rooms were clean. the beds were comfortable, and the staff was excellent. The young man who was on desk duty at check in was awesome. Thank you all so much for a great stay. It's why we come back to HDI Expresses time and time again.
October 30, 2013
Rated 3.0 out of 5.0 by Jhenry1 Not the best Holiday Inn Express I've been to
This was only a short stay but I do spend quite a bit of time in hotels. This is obviously a renovated hotel. The bathroom fixtures were dated and using the toilet I felt like I was sitting on my heels. Tried to use the AC to cool down the room but when I turned it on dust/etc was blown out into the room so I had to turn it off. I opend the window to cool down the room but highway noise made this an unacceptable option for sleeping. At breakfast the woman that was tending it seemed very unfriendly, no response to good morning. Later when I was getting some juice she made it obvious that I was hindering her day as she stood behind me hands on hips waiting for me to finish. Not a very welcoming picture. Breakfast was OK but powdered eggs?
October 24, 2013
Rated 5.0 out of 5.0 by dmcsb Clean, great service
The staff was very friendly. The room was clean and comfortable.
I left for work at 4:30 am, and the person working the night shift had coffee made and some of the breakfast items available at that time. Greatly appreciated.
October 23, 2013
Rated 3.0 out of 5.0 by GNorris46 Bed was too soft
Nice hotel and staff quick at check in had a queen executive bed was very soft and not in a good way. Other than that place was clean and served its purpose. I would still stay here again if I had to come to Lincoln.
October 18, 2013
Rated 5.0 out of 5.0 by azda1 Nice staff and clean rooms.
This is the third visit this year and each has been very nice. When you check in one can tell they are dialed in on customer service. Room was clean and quiet. Hot tub and pool clean and well maintained. Slept in too late so missed breakfast. I would stay here again without question.
September 26, 2013
Rated 5.0 out of 5.0 by quilter6600 Very clean, updated, staff very accommodating.
I would recommend this facility highly. Staff was very friendly, accommodating and very helpful.Our room was very clean and the bed was very comfortable. I have back issues and found that my back didn't ache the entire stay. Breakfast was very good with a nice variety of hot and cold items. The pool was very well kept. I would not hesitate to stay there again.
September 20, 2013
Rated 5.0 out of 5.0 Great breakfast
The rooms were very comfortable, the pool and spa were just great.
I loved the night light on the hair dryer, just enough light so
you do not stub your toe. The staff was very friendly and helpful.
August 31, 2013
Rated 5.0 out of 5.0 by wwiggin Clean, Comfotable, Convenient
My child attends Lincoln Christian University, so we have stayed here often. The staff is great. Friendly and helpful. Rooms are clean and reasonable.
August 31, 2013
Rated 5.0 out of 5.0 by Redleg123 Restful sleep and excellent breakfast
My wife and I experienced a very restful sleep and excellent breakfast. Room was clean and comfortable. High quality!
August 18, 2013
Rated 5.0 out of 5.0 by Lady955 Comfortable bed & great customer service
all the staff was friendly but Missy was awesome providing top notch customer service
August 16, 2013
Rated 4.0 out of 5.0 by California2013 Staff was friendly but floors where noisy
We used the hotel while visiting family. The location of the hotel was close to where the family lived. The staff was friendly, my daughter loved the notes from the housekeepers at night, she started writing back to them thanking them. The breakfast selection was good, just be care with the toaster, my daughter had three pieces of toast launch out and on to the floor. Made for a good laugh in the morning. I think the only real complaint would be the floors that creaked. You could hear everyone that was walking in the room above or taking a shower because the tub would make noise when you walked in it. We would stay here again if needed but maybe try the third floor so you don't hear all the floor noise.
August 12, 2013
Rated 5.0 out of 5.0 by Wieser Great people
The employees there are fantastic. Karen, who does the breakfast is great and always friendly. Krista and Skip are always great to talk to.
August 7, 2013