Rated 4.5 out of 5 by 103
Rated 5.0 out of 5.0 by BJ Cox Very nice
The hotel met our expectations. Staff was friendly
and helpful. Breakfast was great the first day but very crowded the second. Loved the apples and cookies in the lobby!
June 4, 2014
Rated 5.0 out of 5.0 by Shelley70 My stay at your place
I love this place. I'm a Roseville native that moved out of state, and come to the Express to stay while in town. I love the friendly helpful staff, the newspaper at my door in the morning, the fresh cookies in the afternoon and the most awesome power breakfast choice and coffee in the morning. Thank you for being you!
June 2, 2014
Rated 5.0 out of 5.0 by Rick94e great customer service
Shane from the front desk was extremely helpful. I booked this room and noticed that errors were made in billing. After trying to work this out through numerous phone calls and emails, I asked Shane if he could help. Within no time, he stepped in and got my bill all straightened out to my satisfaction. What a very professional employee and outstanding customer service.
June 1, 2014
Rated 4.0 out of 5.0 by quartercrazy Excellent Staff and Service
I really like the rooms. They are clean and comfortable. The beds are nice and comfortable. The location was good and close to many attractions in the area.
May 29, 2014
Rated 5.0 out of 5.0 by bigsky2369 Roseville, CA
Great experience, the staff was wonderful, parking left alot to be desired though
May 14, 2014
Rated 5.0 out of 5.0 by djandmem Quiet, relaxing and great shopping nearby
This hotel is quiet and relaxing. A great place to stay if you are on business. The hotel is situated in the middle of large shopping malls and is just great for after hours dinning and entertainment. Short drive to downtown Sacramento.
May 8, 2014
Rated 5.0 out of 5.0 by David R Room Comfort
AC thermostat in Room 310 was not functional. No visual digital display. Could not adjust room temperature. Reported to front desk but was not repaired during my stay.
May 8, 2014
Rated 4.0 out of 5.0 by RayT1975 Comfortable and clean
Bed was very comfortable...plenty of pillows! Seating area seemed a bit disjointed but overall very nice and we'd stay here again.
May 8, 2014
Rated 5.0 out of 5.0 by Idon'twantto Comfortable and great service
Nice hotel good service only problem is this survey which is too long and involved. Just ask me how stay was and if I have any comments is enough already.
May 7, 2014
Rated 5.0 out of 5.0 by Cigar personnel
This location is always a very pleasant place to stay. The personnel, at the front desk are professionals at what the do. Gio was there when i checked in, and as always, it was a good experience. You, the traveler, will definitely experience what I always have, and that is the feeling of assurance that your stay will be a positive one with all personnel concerned in making your visit a Five star experience.
May 4, 2014
Rated 5.0 out of 5.0 by Richiepoo All good. My place to stay
Excellent for the last 3 yrs. great place to be comfortable.
May 4, 2014
Rated 5.0 out of 5.0 by Ginger4us Great Service and Comfortable all around
This is a very clean and comfortable hotel. The people are very friendly and are willing to work with you on reservations and cancelations. Location is perfect for the Roseville area.
May 3, 2014
Rated 5.0 out of 5.0 by Bigjoeingram Two thumbs way up
this establishment has delivered consistently great service. I have stayed here multiple times and have always found the staff to be inviting and respectful.
April 28, 2014
Rated 5.0 out of 5.0 by Davelras Quietness of room from other guests and patrons
The only minor inconvenience was one night there was a meeting in the meeting area that made it hard to find parking. Other then that, it was a peaceful quiet time.
April 14, 2014
Rated 2.0 out of 5.0 by not a happy customer Roseville California April stay
the room was uwful noisy due to the outside musicspeakers
blasting all day long and the wireless internet service was really bad
April 14, 2014
Rated 5.0 out of 5.0 by MOJO69 Great place to stay
Nice place, staff always friendly and helpful. Location is great for the mall.
April 10, 2014
Rated 5.0 out of 5.0 by Jerry522 Clean rooms - dirty pool
Overall we had a pleasant stay. The room was clean and comfortable. The breakfasts were good and there was a nice variety of foods from which to choose. I realize that the pool was not being used when we visited but it would have been nice if it were cleaned so that when looking down on it from our room's window it would look inviting -- and reflect on the cleanliness of the hotel in general. Since we were on vacation it would have been nice to have extended time for breakfast -- especially on the weekend. I noticed the attendant was very prompt in removing everything at 9:30 AM -- the posted closing time.
April 10, 2014
Rated 5.0 out of 5.0 by Cigar great service
Gio, Oscar, and Marcus, three young men that have the experience and capability to ensure a comfortable and enjoyable visit.
April 8, 2014
Rated 5.0 out of 5.0 by The IT Guy My Office away from Home
I live in So Cal and travel to my office in the Sacramento area at least 2x per month. I recently changed to the HIE Roseville and have been very happy with staff and the accomodations. Rooms are spacious and clean, and the cinnamon rolls at breakfast were the deciding factor. I just had 4 other members of my team come into town for training and everyone commented how nice the hotel is.
Thanks again Shane, and the rest of the staff
April 4, 2014
Rated 5.0 out of 5.0 by TroyC Clean room, comfortable bed and awesome staff
The hotel staff were all great including the Front Desk, Breakfast Area staff, and Housekeeping. Our room was very clean and comfortable.
April 3, 2014
Rated 5.0 out of 5.0 by Mike O Great Stay
Sean at the front desk (I think that is his name) is wonderful. Really makes you feel like family. Nice stay, great room, awesome breakfast. Stayed five nights while my wife was in the hospital. Planned on one night and prolonged unexpected hospital stay kept me extending. Very helpful and considerate.
March 30, 2014
Rated 4.0 out of 5.0 by Yosef Mogas Today of all days
Through no fault of their own, the day I stayed was the day they had to clean the outside of the hotel for spring. Problem was that, as a writer, I wasn't able to write with steam cleaners going outside my window.
The one thing they could control, however, was the breakfast service. The staff member doing the setting up didn't put out milk or yogurt - or even napkins (I arrived at 6:30 or so and she was putting out egg omelets where some already existed.)
I asked for, and got, what I wanted but since I don't know hotel policy, I can't say weather she was doing anything wrong or not...most HIE Hotels have everything out at opening time (Which I was told is 6am). I'm thinking the staff member there might need a little help is all...
All in all, I enjoyed my stay. Will stay again.
March 24, 2014
Rated 5.0 out of 5.0 by Veronica76 I had a great experience
Best continental breakfast ever. Granted it was probably rehydrated eggs and processed cheese product for the omelets, the fact that they had omelets for free was awesome and so tasty. They also had a pancake machine that made pancakes on the spot. My daughter loved that. The grounds were well maintained and I felt safe and secure. All access to the hotel was through the front lobby. Room was clean and comfy and set at the perfect temperature. I was adequately impressed. I would definitely stay here again.
March 8, 2014
Rated 5.0 out of 5.0 by DATS Great Staff and Location!
I had a great stay at this hotel. The location was excellent, near shopping and restaurants. The parking lot was well lit, safe and quiet, something important to me as a solo traveler. I also had a great experience with the staff meeting my needs when I decided to stay two nights instead of one. All of my needs were communicated from one staff member to another to ensure I had a great and relaxing stay. They were friendly and helpful. I had a great stay!
March 8, 2014
Rated 5.0 out of 5.0 by wchavez Great option on a long drive
Checked in at 2 AM. Friendly staff, made it super easy. Breakfast was great and they were not too crowded (3/2/14).
March 7, 2014
Rated 4.0 out of 5.0 by curling girl Great location
We needed to be close to family for the weekend so that's how we came across Roseville. Fortunately we had time to enjoy some of the tourist attractions in California. We loved that we could get to downtown San Francisco AND Lake Tahoe in about 1.5 hours. Great location for a few day trips!
February 26, 2014
Rated 5.0 out of 5.0 by ChrisB34 Nice Stay
Stayed 2 nights and was impressed by the staff's 'can do' attitude - very refreshing. Breakfast choices were adequate (but would like to see some fruit). Room was clean and comfortable. I'll be back.
February 22, 2014
Rated 5.0 out of 5.0 by PeterC49 Clean, Comfortable and Secure
As the title says the hotel was Clean, Comfortable and Secure. I enjoyed my stay and would stay there again.
February 21, 2014
Rated 4.0 out of 5.0 by Lon A. P. Good hotel but need better internet access
Clean, basic hotel with good breakfast. Internet access was a disappointment.
February 15, 2014
Rated 5.0 out of 5.0 by Fastone990 Love this hotel
I stay here regularly. I love the value and the rooms. The staff is great and the area is relatively quiet. Internet lacks but that is the only downside of this beautiful hotel.
February 15, 2014