Rated 4.6 out of 5 by 165
Rated 4.0 out of 5.0 by CHUDY comfortable
Every thing was good made things good with my wife . except tv.
June 25, 2015
Rated 5.0 out of 5.0 by tkploot Nice Place
Everything was great! N o problems of any kind. Great staff. Terry
June 21, 2015
Rated 5.0 out of 5.0 by CEWM Clean comfortable facility with a helpful staff.
The staff was extremely friendly and helpful. We enjoyed the stay.
June 10, 2015
Rated 5.0 out of 5.0 by sam2002 An Oasis off the beaten path
The property was further out from our destination but nice and quiet place to relax and sleep. Wonderful check in and pleasant hostess at breakfast. A great team!
May 29, 2015
Rated 3.0 out of 5.0 by Kill Time Nice room, bad front desk
Called to try to check in at noon. Nothing was clean. Stopped by at 1, nothing clean.
Came back at 2:56 and Troy at the front desk STILL said no because it wasn't 3 and he might not have anything ready.
My wife argued with him for a bit and then he finally looked and decided he just happened to have 1 room open.
I know 3:00 was listed for the check in time but I've rarely been to a hotel that hasn't had 1 room available to get you in early or at least work with you. We came from out of town with our baby and had to kill 3 hours and be late to our wedding because of this. Our fault? Probably but next time the front desk clerk could be a little less rude to my wife.
May 28, 2015
Rated 5.0 out of 5.0 by jrbull Stellar staff!
Daniel and his staff are sure-fire customer service winners! Every request made was prioritized and completed expeditiously! Comfortable bed and pillows, 1st floor quiet room, early housekeeping...everything was superb!
Thank you Daniel for making the stay at this IHG property enjoyable!
May 26, 2015
Rated 5.0 out of 5.0 by will nicht eingeben Buchung
Sehr geehrte Damen und Herren,
es hat alles bestens geklappt, bis auf die Buchung. Diese wurde offenbar vergessen. Meinen Kollegin hat Verfügbarkeit und Preis angefragt, und nach Urgenz beides erhalten. Dann hat sie mit den richtigen Daten gebucht, aber leider keine Bestätigung mehr erhalten. Als wir am späteren Abend im Hotel eingetroffen sind lag also auch keine Reservierung vor. Der Mitarbeiter am Empfang konnte aber alles rasch zu unserer Zufriedenheit und auch mit dem richtigen Preis regeln.
Somit hat alles geklappt. Wie gewohnt. :-)
May 26, 2015
Rated 3.0 out of 5.0 by Kill Time No chance early check-in
Showed up at 2:56 to check in and were told no. Troy at the font desk said it wasn't 3:00 yet and he might not have anything available. Really? Because 4 minutes is going to make a difference? He said he was sold out the night before and the girls were behind. Maybe the cleaning gals didn't show up until 12 and when they did, I guess they didn't clean a room with 1 king bed in it until 2:50.
We killed 3 hours prior to this since they had nothing open at 12 when we called and 1:30 when we stopped in person. Circumstances are always different but any other hotel chain I've stayed at has usually made somewhat of an effort to place us especially since we had a wedding to be at by 3. I've always stayed at Holiday Inn Express or related chains as we are priority club members. However, we may consider giving priority to the 1st hotel to accommodate us rather than tell us we have to wait an extra 4 minutes until it's actually 3.
The pros were that everything else about the hotel was on par with our usual experiences.
May 25, 2015