Rated 4.5 out of 5 by 43
Rated 1.0 out of 5.0 by tkrak Freezing pool and hottub
We checked in with 3 children so they could swim and we could relax in the hottub. On 12-31-12 the pool was freezing and everyone crowded into the hottub. One 1-1-13 the hottub was freezing and no one could use it. Or primary source of entertainment for the kids was usless. We stayed in the same hotel last year for new years and had a great time. We won't be back again. I complained three times to the personel at the desk and each time I was told we will call it in. Nothing changed.. We will be changing over to one of your competitors from now on. I cant believe I was treated so poorly by your staff.
January 6, 2013
Rated 3.0 out of 5.0 by Keenan5 Pool's cold
The hotel was average and the price was very reasonable for including breakfast, manager's reception and king size beds. My kids love to swim when we stay at a hotel. It was very disappointing how cold the pool was and we couldn't enjoy it as a family like we prefer. The breakfast was good but the manager's reception needs to offer a better quality wine than boxed wine and beer from a keg. There's some great bottled wines that are inexpensive and can offer more variety if you have canned or bottled beer. With a Sam's Club across the street, it would be easy to get supplies. Also for the manager's reception, you need to offer more than one snack, especially with kids.
January 4, 2013
Rated 5.0 out of 5.0 by JudiAn67 Good and friendly service.
Room was clean. Was able to extend my stay easily. The staff at the counter was friendly and helpful. The breakfast made it easy for me to start my day.
January 2, 2013
Rated 5.0 out of 5.0 by cemnei One of my favorite locations
I've stayed at this location multiple times over the past 7 years. The staff has always treated me warmly, and I feel I can relax here. Even the manager remembers me and sees to it I'm taken care of.
The rooms are always clean, and up-to-date. It is a quiet, yet convenient location with plenty of shopping & restaurants nearby. The Manager's Reception is a nice touch, offering different appetizers, sodas, wine, & beer.
I highly recommend this location and this does not come easily from me as a Platinum Priority member who has experienced 100's of locations throughout the years.
December 11, 2012
Rated 5.0 out of 5.0 by KrisH333 Clean and quiet
Was a great room, customer care was excellent and it was very quiet which was appreciated!
November 28, 2012