Rated 4.0 out of 5 by 96
Rated 1.0 out of 5.0 by Clive2100 LOST LAPTOP
IF ANYTHING GOES MISSING IN YOUR ROOM, MAKE SURE YOU INSIST THAT THE HOTEL MANAGEMENT COMPLETE A FORM AND GIVE YOU A FILE REFERENCE THAT WILL BE RECORDED, MONITORED AND CHASED UP!
August 14, 2014
Rated 4.0 out of 5.0 by NewEnglander612 Not as planned but was worked out.
This hotel was clean, close to airport and quiet and breakfast food available.
We had a very early arrival flight and when calling a month before for the reservation we were told to book the room for the day before so that when we arrived early the next morning we would have a room ready for us to rest for a few hours and freshen up all before check out time. When we arrived at 7:00am our room that we were guaranteed and paid for up front and in full was not ready, we were actually told the hotel was sold out. Don't understand because we were booked and paid for and was told to book for the night before and that notes were in the system calling it a late arrival and to make sure the room was available to us and not rented out. Well the front desk staff did go out of their way to clean a room and make it available to us about 1 hour after we arrived. Again not sure why I paid in advance in full for a room that was not ready for me as originally promised. So all in all the error was fixed and we were able to rest and freshen up after a long flight. Thank you front desk staff for pulling something together for us.
August 13, 2014
Rated 4.0 out of 5.0 by ETASS Very convenient to the airport
Hotel is excellent spot to stay while waiting for flights from the airport. Area quiet at night for restful sleep.
August 8, 2014
Rated 5.0 out of 5.0 by Star Buck Super service
Just needed a room for one night as I was staying the night during transit to Seville. The stay was absolutely faultless and enjoyed a great nights sleep. The staff were excellent and all spoke enough english as my portugese is not the greatest! :) Also the shuttle to the Airport is brilliant and run very effeciently at only 8 Euros too.
August 6, 2014
Rated 3.0 out of 5.0 by 83dstei2311is Okay, but lots of little things
The room had no minibar, though this is implied on the web site. The staff said I could use a refrigerator in the bar in the lobby but of course that is very inconvenient. The room was small, but comfortable except for a wet sticky stain in the middle of the carpet. The TV channels were limited, no movies. Breakfast also was limited with no hot food such as eggs and bacon. Charging to use the airport shuttle is a bit annoying too. The hotel food was overpriced and there were no other options within walking distance. The staff was helpful and friendly, but amenities are limited for the price you pay. I had more amenities at cheaper hotels in Portugal.
August 2, 2014
Rated 4.0 out of 5.0 by nmnm clean and great value
clean and great value
would definitely recommend
good for over night stay
a little to far from city centre
need to take cab to city
July 31, 2014
Rated 2.0 out of 5.0 by Oferwg Poor directions, below standard hotel
The address in the hotel side was wrong. It mentioend Lisbon while the hotel resides out of the city area, which cost us lengthly and precious time.. The hotel itself is on the low level of the HIE, in an indursty area.
July 31, 2014
Rated 3.0 out of 5.0 by poch Quiet
it was better this time than last time. the dog at the Ambulance compound behind the building has stopped barking.
July 29, 2014