Rated 4.6 out of 5 by 61
Rated 5.0 out of 5.0 by SKGeorgetown Shortened trip
Visiting this area with my elderly parents. When booking our two rooms, I mistakenly requested smoking. The staff was helpful in changing one room to non-smoking immediately. They were able to hold a second non-smoking room for us to move to (even offering to move our things for us) the following morning. Unfortunately, my parents became ill and spent several days in their room. The staff couldn't have been nicer to accommodate our needs. This hotel is located within walking distance to a Denny's restaurant which was very convenient.
August 4, 2013
Rated 5.0 out of 5.0 by Dianne46 Front Desk
Cheryl at front desk was extremely friendly and helpful. Great ambassador for hotel. Room was clean and spacious. Wi-fi bonus.
July 26, 2013
Rated 5.0 out of 5.0 by JFug Great Hotel
I really loved this hotel. We had a bit of a hiccup when we arrived because the computers were down, but it wasn't long before that was resolved. The staff was friendly and as always Holiday Inn Express never disappoints with their free breakfast. I travel a lot with my job and wouldn't mind if I had to swing through Litchfield to stay here again.
July 22, 2013
Rated 5.0 out of 5.0 by audi2003 nice and compy
bathroom small toilet area and shower area, made for small people
June 28, 2013
Rated 5.0 out of 5.0 by 94Mike Spacious and well appointed rooms.
We had 2 adjoining rooms, both had a micro wave and small refrigerator very spacious -- a king in one and 2 queens in the other and well appointed.
June 18, 2013
Rated 5.0 out of 5.0 by rbwclw1944 Comfy and clean. Friendly staff!
We could not have been more pleased with the room and
our stay. The staff was kind and friendly and helpful
in every way. The bed so comfortable and room clean.
We stayed for 5 nights. We have no complaints. This
is a really nice place.
May 26, 2013
Rated 5.0 out of 5.0 by Bouncer6 Overall experience
Would recommend to anyone. Fantastic place to stay.
May 15, 2013
Rated 3.0 out of 5.0 by sam222 clean room but pool needs more checking during day.
The staff has always been ok not overly friendly. Clean rooms do need to move furniture to clean. The pool is where I would like to see some attention. They only check it 2 times a day.With as much use as it gets I would like to know they check it during the day too. Not really recognized as a priority member. Won't stay on first floor again very noisy with kids running halls and doors being slammed!!
April 26, 2013
Rated 5.0 out of 5.0 by Randal30 great service
When you travel hours to get to your final destination it is nice to have the staff greet you and have all the check-in work done. When i have driven for 6 hours the last thing i want to do is wait to get in my room. They have all the paperwork done and all i have to do is sign and get some rest. Thank you Litchfield HI for your professionalism and accomidateing attitude. Any time i am in the area this is the motel i choose.
April 24, 2013
Rated 5.0 out of 5.0 by kcj752 Outstanding service!
We have stayed at this hotel several times during the last 5 yrs as we travel to the area 2-3 times per year to visit family and we always stay here. The rooms are clean and well kept, the breakfast is always fresh and the service is wonderful. Our latest trip home was for my Mother's funeral and Chris & Mark went out of their way to accomodate our needs, We would highly recommend the Holiday Inn Express in Litchfield, Il.
April 23, 2013
Rated 5.0 out of 5.0 by GBP3326 Love this place.
I stop here every time I head to Chicago. Nice place, friendly people. I got a free upgrade this time! Nice perk.
April 16, 2013
Rated 5.0 out of 5.0 by WinterTexans Last Stop Before Home
We have stayed at this property several times as it is one night before we arrive home. They offer smoking rooms (yes, really) and have several restaurants within walking and close by areas. One is on old Route 66 and is awesome - a great experience and good food. The room was comfortable and you can open the windows! We will stay here as often as we can when the need arises.
April 3, 2013
Rated 4.0 out of 5.0 by Hawkeye71 White Out On I-55
Forced to pull of interstate around 3 PM due to white out conditions. Was able to procure a room using our priority club rewards number.We turned on the heater in the room and after an hour it still wasn't warm. Called the front desk and the clerk came to our room to check it out. Due to the winds direction it was mixing with the heating unit and just couldn't cope with the conditions. The clerk brought us a blanket to put over the unit where the outside air was coming in. We requested another room but the hotel was full up by that time. With a little improvising we were able to get it warm enough to suit us. We like it a little on the cooler side anyhow. Under the circumstances there wasn't much that could be done and the impression I got is this happens from time to time. The weather stripping or how the units are mounted needs to be addressed.
The breakfast was the best ever. The lady (Carol, I believe) had covers on the eggs, sausage, and cinnamon buns and they were warmer than is usually the case. Something you may want to consider for your other hotels.
March 31, 2013
Rated 5.0 out of 5.0 by howfox7 Hospitable
The clerk that registered us was efficient, polite, amiable, and was willing to answer questions.
The room was clean and bed was comfortable.
We would stay here again. The cost was reasonable, too.
March 29, 2013
Rated 4.0 out of 5.0 by Terri93 Friendly staff, accomadating to our needs.
The staff was very friendly, the room clean and comfortable. The towels were slightly old and not soft but overall our experience was good.
March 28, 2013
Rated 4.0 out of 5.0 by KStu Nice
We only were there for one night; just assing through. I would definitely stay again. Nice, clean and good breakfast.
March 21, 2013
Rated 3.0 out of 5.0 by Owensc Beds need replaced
I read the reviews on this property before stayiing here and I am pretty sure someone else mentioned the beds needing replaced. But I figured that they probably had already been replaced. I have stayed in alot of different Holiday Day Inn Express and Suites all over the US and have never had beds in any of them like this location. Was disappointed to say the least.
And I also had to ask if as a Priority Club Member, if we got anything.
March 11, 2013
Rated 5.0 out of 5.0 by iafla iafla
one of my favorite HIE usually use both way to and from
January 3, 2013
Rated 5.0 out of 5.0 by doublebogy88 comfortable bed and great service
Excellent accomodations and staff. The bed is so comfortable I had a hard time getting up,did not want to leave.Will certainly return if I find myself in the area.
January 3, 2013
Rated 5.0 out of 5.0 by jackie23 Great Service
Love this hotel. Our regular stop between Chicago and Tulsa, OK. Rooms are spacious, clean and comfortable. The staff is friendly and always helpful. Nice selection of items on the breakfast bar. Would highly recommend.
January 2, 2013
Rated 4.0 out of 5.0 by thumper61 Very friendly staff
Enjoyed our visit and the staff recommended the Ariston Cafe for dining. It was an EXCELLENT establishment. Rooms are clean, my only complaint would be the king bed in our room wasn't as comfortable as most Holiday Inn properties for the price. Would visit again.
December 14, 2012
Rated 5.0 out of 5.0 by Michael49 Great Place to stay...Super Staff
I stay at this location often. Once again, the staff has gone above and beyond the expected. If you're looking for a great hotel with clean rooms, great service and a super staff, this is it. The only downside to my stay here is that I pull a long cargo trailer and I had to park on the street....don't get me wrong, there is ample parking here but just not designed for trailers. There is a 24 hour, National chain restaurant next door that serves decent food at a fair price, and a nice steak house and movie theaters within walking distance. You'll like this place!
December 14, 2012
Rated 4.0 out of 5.0 by jakengt Hotel Stay in Litchfield
Everything was fine except the bed was not comfortable. This was the first Holiday Inn Express that I stayed in and the bed was not up to par. They are usually very comfortable.
November 22, 2012