Rated 4.2 out of 5 by 14
Rated 5.0 out of 5.0 by djmikeymike001 Short but Sweet
We stopped here halfway through a 12 hour drive home. We finally got there around 1:00am. The front desk clerk was awake and energetic, it was refreshing after being trapped in a car with 3 kids for hours. The room was so clean and comfortable, we went right to sleep. We didn't get to eat because we left at about 6:00am.
February 16, 2014
Rated 1.0 out of 5.0 by bhappy2 uncomfortable sleeper bed and poor service
I have been traveling for years 25 plus years and have always stayed in nice hotels. This Holiday Inn is the worst stay for me. Guest service personnel was not friendly their attitudes was like what ever. I was disappointed with the size of the meeting room. I only wanted to use it for two hours and was told that I could do that but had to pay the price for using it for four hours. There was no bottle water in the room. Overall it just was not a good stay. very unpleasing.
February 6, 2014
Rated 5.0 out of 5.0 "Great Hospitality"
The staff at the Holiday Inn Express Lithonia assured my safety by helping with directions and town-specific information in Atlanta. During a drenching rain storm and cold weather, the Manager Shobha D provided and umbrella as i did not have one at that time. It made me feel like a little girl who left her umbrella at home, feel like it was one less thing to worry about. The staff at this hotel is amazing!!!!
Rooms VERY CLEAN, Breakfast lady was wonderful and helpful.
Thank you for making my stay pleasant.
January 22, 2014