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Rated 4.4 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Clean, modern, comfortable I had to stay close to a class I was taking and this hotel was exactly what I needed. It was also convenient to stores and restaurants. The only tiny thing was that the chairs in the dining room need to be cleaned...a really small thing, but I noticed it nonetheless. It would not prevent me from re-booking at this hotel. July 28, 2014
Rated 5.0 out of 5.0 by Lancaster-Lititz Pool area too hot. Variety at breakfast okay for a three day stay. Very nice and helpful staff. Most importantly thank you to the hotel manager for hiring a veteran. The Marine named Billy had the breakfast area running like a well run chow hall. Nothing ever ran out. Everything was fresh and hot. Another traveler wanted her bacon almost burnt. Billy went to the back and brought her very well done bacon. July 25, 2014
Rated 5.0 out of 5.0 by Much improved This hotel has been improved considerably by a recent renovation. Beds are comfortable and room furnishings have been re-designed. July 24, 2014
Rated 4.0 out of 5.0 by Best in town A very good stay. Comfortable bed,convenient to the town and super staff. Only negative was humidity, choice was cold and humid or warm and humid. But that is a complaint of the area. July 19, 2014
Rated 5.0 out of 5.0 by great place to stay! Very nice hotel had a very nice experience. Nice pool and free breakfast! July 16, 2014
Rated 4.0 out of 5.0 by Consistently great stay year after year The interior and furniture has recently been updated. The hotels is very clean. The breakfast buffet is well stocked throughout the service hours. The rooms have lots of outlets that are easy to locate for charging a full family's electronic devices. Our family has stayed and HIE in Lititz nearly yearly since they opened and have always have a great stay! Very consisent level of cleanliness, service and ammenities. July 15, 2014
Rated 5.0 out of 5.0 by Great staff -- friendly and helpful Outstanding experience. Can not think of a negative thing to say. July 15, 2014
Rated 5.0 out of 5.0 by Comfortable Room; Uncomfortable Bed The room was a nice size for three adults. There was a small sitting area that allowed for some personal overflow. The beds, however, were only full size beds and very cramped for my wife and me. One night I awoke to find my hand braced against the wall to hold me in bed. The bed was lumpy and gave me backaches, due its lack of support. I woke up each morning, stiff and uncomfortable. The pillows were probably supposed to be something special, but I strongly disliked them. There was a soft and a firm, but even the firm one made me feel like I was going to suffocate. The furniture was nice and comfortable for sitting and relaxing. The towels were refreshingly soft and fluffy and absorbent. I hate those old thin scratchy towels you often find in hotels. These were nice. I use a bath sheet at home, so the fact that these were comparatively small made it even nicer that they were rather absorbent. Overall, the place was nice, clean, and the housekeeping staff was friendly and accommodating. They even gave us great service the day we didn't leave the room until 1pm. When in the area, I'll probably stay here again. July 11, 2014
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