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Rated 4.6 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 XXXXX The staff were friendly and very easy to work with. October 27, 2014
Rated 5.0 out of 5.0 by Large room, appreciated the refrgerator in room We really appreciated the hotel being dog friendly!! The staff: morning, afternoon and night ,were exceptional, so friendly and helpful in answering our questions and giving us information and directions. October 25, 2014
Rated 5.0 out of 5.0 by Bring Your Pet Our Labrador loved the place. Desk staff were very welcoming. The grounds are easily accessed. An undeveloped area of mown grass and woods behind the hotel provided excellent places for exploration and toileting. Little or no traffic near that area. October 24, 2014
Rated 5.0 out of 5.0 by A good Hotel for the money Excellent Breakfast and very friendly staff. I checked in after midnight and was received well. October 23, 2014
Rated 4.0 out of 5.0 by room would like a night light in bathroom It was hard to navigate at night October 23, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable room The staff were very friendly and helpful. The room was clean and comfortable and the location was very convenient. Gret breakfast selection as well. October 23, 2014
Rated 5.0 out of 5.0 by Location and Warmth of Staff I thoroughly loved everything about this hotel. The geographic location, warmth of staff, comfort of room, and meal were the best I have experienced in all of my stays at HI Express, and I stay at HI Express a lot. This hotel was the highlight of our week in the northeast. October 19, 2014
Rated 5.0 out of 5.0 by hot air getaway our stay was with no problems and great service don't change a thing October 16, 2014
Rated 5.0 out of 5.0 by Pleasant stay The hotel was very good. The breakfast, particularly the eggs, get rid of the squeezy cheese in the eggs. Bacon would be better. The only down side of staying at the hotel was location to Lancaster, only one way in and out to get to area attractions. October 15, 2014
Rated 5.0 out of 5.0 by Great size room,bright and comfortable We have stayed here before and will be returning again when we come to area. It is easy to come and go from this location and very quiet at night. October 15, 2014
Rated 5.0 out of 5.0 by Friendly Staff and service The front desk staff were very friendly and made you feel at home. Gave suggestions for dinner and other stores. Would definitely stay again. October 15, 2014
Rated 5.0 out of 5.0 by awsome hotel great friendly service Staying here while working out ta town prob one of the best hotels I stayed at the staff does a great job and after being here a few weeks they def are more than helpful and make the stay away as comfortable as they can . hotel is very well maintained and staff will do all they can to make your stay relaxing defiantly would recommend this holiday inn well done lititz October 7, 2014
Rated 5.0 out of 5.0 by Great value for solid sleep, cleanliness, and service I've stayed at this Holiday Inn Express about twice a year for the last 3 years and about once a year for 5 years before that. The REASONS I keep coming back are: 1. I get a solid nights' sleep: the room and bed are clean and comfortable. 2. I can turn OFF the fan unit to have a quiet sleep. 3. The cost is a great value for the environment provided. 4. The location is close to my parent's residence - easy travel and access to food in Lititz. 5. The breakfasts can be counted on to have good bananas, fresh milk and yogurt, basic cereal favorites of mine #cheerios and raisin bran#, fresh OJ, and good coffee. 6. I haven't encountered any rowdy neighbors keeping me awake. 7. When I have used the pool, it has been clean and refreshing. 8. Last, but hardly least, the staff ALWAYS addresses any need or question about the area with positive action and suggestions. Can't see why I would stay anywhere else in the Lititz/Lancaster area. . October 7, 2014
Rated 4.0 out of 5.0 by clean and overall comfortable The checkin lady was not friendly and was very angry sounding. I am in the same industry and was not impressed it is customer service that is important because it is your first contact. October 7, 2014
Rated 5.0 out of 5.0 by afternoon desk clerk and manager Both of these people were extraordinarily kind and thoughtful of my husband and me. I could not have asked for more from my own family. Many thanks to both of them. October 5, 2014
Rated 4.0 out of 5.0 by Large, comfortable room The room was large and quite comfortable. The frig October 3, 2014
Rated 5.0 out of 5.0 by Great staff Friendly staff, Clean!!! Quiet!! I felt walking in the neighborhood by myself October 2, 2014
Rated 4.0 out of 5.0 by nice base for amish country good basic hotel with spacious room , comfy bed. good quality breakfast, heated pool and hot tub September 28, 2014
Rated 4.0 out of 5.0 by Holiday Inn I would recommend this facility to a collegue; however, I did hear a few people snoring through a couple nights and my curtains did not extend to the length of my window aloowing a suffecient amount of light from the street lamps enter my room. The room was very clean and the staff was friendly. There was always coffee in the morning before exiting the hotel. My stay here was 1 week. September 25, 2014
Rated 5.0 out of 5.0 by Very Clean and newly renovated We stayed in a King Suite. The room was very clean with new furniture etc. and very roomy. My son used the pool and it was very clean. Breakfast was a continental breakfast but you had a little more variety to choose from then some other hotels. Also there was good restaurants across the street. This hotel is also pet friendly and there where no odors of pets while we where there. I definitely would recommend this Hotel to others. September 24, 2014
Rated 5.0 out of 5.0 by Clean, pleasant hotel We have stayed here before and enjoyed our stays at those times. We could tell that more effort was placed on customer service. The hotel has always been clean, and that is one of the reasons we returned there. September 23, 2014
Rated 5.0 out of 5.0 by Quiet clean hotel We would definitely stay at this location in the future. The staff is friendly and the room was comfortable. It is close to the amish areas we wanted to visit September 23, 2014
Rated 5.0 out of 5.0 by excellent hotel I found this property to be a refreshing change of pace. I travel 4-5 days a week, 48 weeks a year. I stay at a lot of hotels. I had almost written Holiday Inn's off because of the people staffing the front desk. What a breath of fresh air. I stayed at 3 holiday inn expresses this week 2 of the 3 were excellent. Thank you September 21, 2014
Rated 5.0 out of 5.0 by Awesome Room & Great Location Lititz was a highlight of our 6 days in Pennsylvania and the two nights in the Holiday Inn were our most comfortable. The bed was wonderful; the room spacious. Look out for those warm cinnamon rolls at the big breakfast bar -- you may want to eat two. The location was perfect. If you like to walk, there are sidewalks. There's a grocery store and a Pizza Hut within walking distance, and downtown is only about a mile through a lovely residential area. We were part of a Corvette Club -- 11 cars. We enjoyed the area and found plenty to keep ourselves busy for two days. September 19, 2014
Rated 5.0 out of 5.0 by Great! Internet never worked during our stay, but everything else was great! September 17, 2014
Rated 5.0 out of 5.0 by Litiz Holiday Inn Great hotel, comfy beds. Could be a little darker in rooms. Just found it expensive. $163 for one night with two beds. Besides being a recent grad on a budget, the stay was good and I recommend it. September 16, 2014
Rated 5.0 out of 5.0 by comfortable, quiet room Good decaf coffee - a wide selection foods, fruits September 11, 2014
Rated 5.0 out of 5.0 by Above and Beyond We had several special needs and the managers went to great lengths to help us out. They were very courteous. September 10, 2014
Rated 5.0 out of 5.0 by Very accomodating, very clean and comfortable My husband, myself, my daughter, son-in-law, grandbaby and two dogs enjoyed a wonderful stay over the Labor Day weekend. The staff was very friendly and accomodating. Our rooms were very clean and comfortable. A great hot breakfast is served every morning. We also enjoyed the heated indoor pool. We would definitely return to this hotel in the future. September 5, 2014
Rated 5.0 out of 5.0 by Went the extra mile We stay as often as possible at Holiday Inn Express as the rooms are always clean and comfortable and the complimentary breakfast has a good variety. When we stay for a just a couple of nights, we usually don't have our room cleaned, and usually have to ask for a couple of extra towels and washcloths. When we left our room on Saturday morning we put the little "relaxing" sign in the door. When we come back on Saturday evening there was a bag with two washcloths and two towels as well as a couple of the small toiletries outside our door. This was great. Thanks. September 4, 2014
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