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Rated 4.3 out of 5 by 322 reviewers.
Rated 5.0 out of 5.0 by Clean, comfortable, great service This was either the second or third time my family stayed at this hotel. The experience and quality has been consistently very good to excellent. The beds and pillows are very comfortable. The entire property appeared clean, neat and well-kept. The front desk staff was exceptionally courteous, friendly and responsive to our needs. We will stay here again, for sure. December 4, 2014
Rated 5.0 out of 5.0 by The Best This is the cleanest motel and the nicest staff I have been in. I will stay there again. The staff bent over backwards to our needs. Thank you again!! December 1, 2014
Rated 4.0 out of 5.0 by Convenient location and good price No issues experienced with my overnight stay at this property. A bit confusing to have two Holiday Inn brand properties so close to each other. The property is massive and the layout is a bit different. Convenient location! December 1, 2014
Rated 5.0 out of 5.0 by Great Weekend Came to Little Rock for a 6th grade football tournament. Great experience - the staff were ready and willing to make our stay as pleasant as possible considering the weather was rainy and cold with snow coming from the North. We had a wonderful weekend and would highly recommend this facility for anyone visiting Little Rock for overnight, weekend, or week. Thank you for making our stay so much fun. November 29, 2014
Rated 4.0 out of 5.0 by Get what you paid for Reasonable accommodation for the price. Airport shuttle and breakfast included in the price. Generous rooms with comfortable beds. November 28, 2014
Rated 5.0 out of 5.0 by Great service Friendly front desk, close to LIT and easy to in/out freeway November 26, 2014
Rated 2.0 out of 5.0 by Heat did not work It was cold in Little Rock and the heat did not work in my room. I called the desk and the lady said the maintenance man was off. I told the lady at the desk during check-out the next morning and she said, "Yes we need to get those units fixed." I stayed at this same hotel back in the summer and the air condition did not work properly. I will not be back. Thanks November 26, 2014
Rated 5.0 out of 5.0 by confortable bed and clean roomQ Quick check in clean room, good supple of towels and soap. Room was quite during the night, received wake up call as requested. November 23, 2014
Rated 5.0 out of 5.0 by have not found better room or service I think the staff went out of their way to make my stay a pleasure November 23, 2014
Rated 5.0 out of 5.0 by perfect Great service, Enjoyed my time. Staff was friendly and very helpful. November 23, 2014
Rated 5.0 out of 5.0 by home away from home The staff makes me feel like part of their family. it is home away from home. Staff is incredible. November 23, 2014
Rated 5.0 out of 5.0 by Improved staffing My room was correct this visit and the staff was unusually attentive and polite. But, my hat is off to the breakfast cook, who noticed a lot of out of town utility workers were gathering up at least an hour before breakfast was supposed to be put out. She brought out coffee right away and started food service shortly afterward. I was impressed with her concern and her self-empowerment. That's what has changed there since earlier visits. Bravo !!! November 20, 2014
Rated 5.0 out of 5.0 by Outstanding servie Always available to help if needed Accuracy and dependability of wake-up call Great location November 20, 2014
Rated 4.0 out of 5.0 by Comfortable bed Great relaxing room to unwind in at the end of a difficult week, dealing with a family funeral. November 20, 2014
Rated 5.0 out of 5.0 by Great pillows and staff Stayed for the night after picking up my husband at the airport. We had a very comfortable evening November 19, 2014
Rated 5.0 out of 5.0 by Clean, polite and comfy We had a one night stay with a late check in and rather early departure, but the staff from the front desk to the breakfast buffet were are very nice and willing to help. Rooms were clean, comfortable and stocked with all we needed. The only recommendation I would make is to have toppings like cinnamon, granola, brown sugar and raisins and craisins for oatmeal. Wide variety of fruit, yogurt, pastries, bagels, pancakes, and I believe it was eggs, sausage, biscuits and gravy , but I didn't partake of that area since we were in a hurry. November 19, 2014
Rated 5.0 out of 5.0 by Quality of Service I always enjoy my stays at Holiday Inn Motels/Hotels! I would recommend to others how nice and appreciative I am with my stays! The staff is always willing and ready to assist in anyway within their authority, to ensure that my stay is pleasant and homely! November 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Staff is friendly. Hotel is clean and comfortable. Hotel is very close to Airport. November 17, 2014
Rated 5.0 out of 5.0 by time to relax As usual, this hotel is the best, the staff extremely helpful, always greet you with a smile. November 16, 2014
Rated 5.0 out of 5.0 by Airport noise Little noisy due to airport early flights. Other than that stay was nice November 15, 2014
Rated 5.0 out of 5.0 by Friendly Staff Comfortable bed Traveled down from Chicago to visit son in college. One of the best IHG hotels I've visited. Will definitely stay again! November 13, 2014
Rated 1.0 out of 5.0 by Terrible experience When I arrived, the front desk staff convinced me to sign up for the rewards program. I thought it was a great idea until I saw the room. The room provided had double queen beds, but my reservation was for one leisure king bed. I was never consulted about the change. When asked why the room was changed without letting me know, the front desk clerk said he was not sure but plenty of king bedrooms were available. The room had a pungent smell of vomit from not having been cleaned well enough from a previous visitor's accident. There were streak marks from something like vomit on the dresser and bedside table. There were also new white stains on the carpet as if from the vomit smell. The alarm clock was unusable, because no sound was emitted and the volume did not work. The 5am wake up call I had requested for Nov 3rd was never made. The hotel did have guaranteed late arrival. Because of my late check in, I did not have the energy to complain and switch rooms. This room should never have been left in this condition. At my arrival and signing up for the rewards program, I was told that members would get their receipt printed for them under the door after the midnight closeout. I looked for the receipt in the morning and could not find it at either door. It turned out it was at the front desk with everyone else's. November 10, 2014
Rated 5.0 out of 5.0 by Best Hotel!! We would heartily recommend this Holiday Inn Express! Good people, good rest and ease of return to airport! November 6, 2014
Rated 5.0 out of 5.0 by Nice Place to Watch the Games Was an excellent visit to Little Rock. I had a great time November 5, 2014
Rated 4.0 out of 5.0 by Pleasant and comfortable Only reason that I did not give 5 stars is because I could not get a king bed. Had 2 full size beds. Very clean. Housekeeping went out of their way to assist to help with handicap accessibility issue. November 3, 2014
Rated 5.0 out of 5.0 by Our Stay Great service ,friendly capable staff. No problems. The only negative was that our flight was delayed and the shuttle stopped before we arrived and we had to find alternate transportation. November 2, 2014
Rated 5.0 out of 5.0 by Excellent customer service Sales manger Teresa was awesome to work with. I had to bring in approximately 12 guests for business purposes and she was on top of it the entire time. Unfortunately I had to make changes to reservations several times because of unforeseen circumstances and Teresa was so helpful. It was a great hotel experience and all of my team was impressed with their experience. November 1, 2014
Rated 5.0 out of 5.0 by Attentive and polite staff I travel a lot throughout the United States. The staff here were competent, and all of them were polite and welcoming. The breakfast was excellent and the shuttle service was quick. Highly recommend this hotel. October 28, 2014
Rated 5.0 out of 5.0 by great hotel great place to stay when needing to be close to the airport for an early flight. very clean and comfortable. October 22, 2014
Rated 5.0 out of 5.0 by Excellent Staff I have stayed at this hotel 45 nights this year, the front desk staff are so friendly and helpful. The shuttle will take you downtown, or Bostons is a great place to eat. One of my favorite locations to stay. October 21, 2014
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