Rated 4.2 out of 5 by 116
Rated 5.0 out of 5.0 by GRANS10 HOME AWAY FROM HOME
LITTLE ROCK HOLIDAY INN EXPRESS IS VERY COMFORTABLE AND CONVIENTLY PLACED TO BE
ABLE TO GET TO THE AIRPORT..........ON TIME
WITH THEIR TRANSPORTATION SERVICE.
I WILL KEEP COMING BACK.....
IT IS A BLESSING!
September 4, 2013
Rated 4.0 out of 5.0 by Pappa Good Sleep
Room was great. Asked person at the desk for places to eat, his response was "this is a commercial area, there pretty much isn't any resturants close". This was pretty accurate. There is a full service Holiday Inn on the hill directly above the Holiday Inn Express which has a decent resturant. It appears that this facility (the express) was once the Holiday Inn, they built a larger one beside it and converted the older facility to a Holiday Inn Express. Gas station across from Hotel, Airport across the interstate. Other than than, pretty bleak.
September 3, 2013
Rated 5.0 out of 5.0 by Mmarquez Comfort, Service, Value
Great experience with an excellent Customer Service and a great value. Had the opportunity to relax, enjoy our stay, we were close to all the places we needed. Very clean and good breakfast!!
August 28, 2013
Rated 5.0 out of 5.0 by Robbur25 Lots of comfort and excellent staff
I've been staying at this hotel for years. The staff is excellent and the rooms are very comfortable.
August 26, 2013
Rated 5.0 out of 5.0 by Linda126 Great place to stay!!
Everything from the bedroom to the bathroom was neat and clean. Enjoyed being by the indoor pool. Staff was more than friendly. Will stay there again!!
August 25, 2013
Rated 3.0 out of 5.0 by Cnote23 Older location
This is the first Holiday Inn Express I have stayed at that was obviously another hotel before. The pool is in the middle and inside the hotel (set up like a courtyard) and the chlorine smell is not very pleasant:( Also most other HIE pools close at 10am which is what we were expecting....kids needed to burn off some energy but because the pool is right outside the rooms - literally across the hall they shut down at 9pm. The lobby, furniture, customer service and cost were all great but I would go to a different location before staying here again. We arrived at 8:30pm and there is only one option for food and drinks around.
August 23, 2013
Rated 5.0 out of 5.0 by ARRazrbk Always Excellent
As usual our stay was very enjoyable as always and Ms Scarlett, the manager, sees to our our every need, to ensure that we are taken care of. However, on our last stay there, we met another manager, Ms. Cherry, who showed she was equally up to the task of ensuring our comfort, when I requested a different room and she came through. My wife and I enjoy the smiling faces that greet us whenever we have the opportunity to stay there. That of course includes Jacob. Even if you are not a christian, you will surely enjoy the the atmosphere there!
PS Its too bad our flights always leave so early in the morning that we never get to try your breakfast.
August 22, 2013
Rated 4.0 out of 5.0 by ReinadelMar Old but good
Excellent front desk staff...no fuss all ready and waiting at check in and check out. Comfortable room without fridge or microwave. Seemed a little tired but perfectly acceptable for one night stay. Disappointed that there was no coffee or water available in lobby throughout the day. Breakfast staff to us, seemed over zealous...prefer quiet time for meals, not continual fuss about whether we wanted more /had finished with plates etc.(Maybe a personal value...give us peace in the early morning)
August 22, 2013
Rated 5.0 out of 5.0 by jdubya169 our stay
We were very pleased with our stay. The staff was extremely helpful and picked us up from the airport in a timely fashion.
August 20, 2013
Rated 5.0 out of 5.0 by MarionW Comfortable, very helpful personnel
Convenient location across from Little Rock airport. Room was comfortable, quiet and attractive.
Desk personnel helpful.
Breakfast personnel was very helpful getting me address, phone number and route to local hospital where my daughter was recovering from surgery.
August 20, 2013
Rated 1.0 out of 5.0 by Bobby76 Stay away from this hotel
I had very bad experience in this hotel. The a/c was not working and throughout the night I was awake. The door key was always a problem.
August 7, 2013
Rated 5.0 out of 5.0 by tony1946 Great service and spacious room
The staff was very friendly and helpful, they made you feel at ease all through the check in and check out process. We were shuttled to and from the airport terminal which was not far from the hotel, the location of the hotel is ideal for catching a flight out of Little Rock, AR. We were able to leave our vehicle at the hotel for a small fee, this made it very convenient for us.
We will definitely stay at the Holiday Inn Express again.
August 5, 2013
Rated 4.0 out of 5.0 by Torino71 Co-Location with Holiday Inn
The co-location with the Holiday Inn was convenient as we could eat in that restaurant or enjoy the lounge without getting in the car again and driving after a long day of driving.
August 4, 2013
Rated 5.0 out of 5.0 by MsDawn208 Comfortable bed,great service,and clean establishment.
I could give this location 5 stars across the board any day of the week. The general manager and his entire staff exonerated nothing less than sheer professionalism. Each morning until the close of the night was " what else do you need,and is there anything else we can do". This staff assisted in receiving me in the very early morning hours,and departing in the late night hour to Amtrak. I made the choice to spend New Years in Little Rock, Arkansas because of excellent service.
August 2, 2013
Rated 5.0 out of 5.0 by tdc4058 Very Nice Hotel close to airport
The room was clean which is so important to me. The Front Desk service was fast and friendly. It was a very nice place to stay!
August 2, 2013
Rated 4.0 out of 5.0 by Juste222 Great Stopping Point Between Texas & Central States
Not many choices exist on the southeast side of Little Rock AR. This airport setting met our needs perfectly- even though we were driving, not flying. The nicest Holiday Inn Express we have been to. Loved the fact you could walk up the hill on the same property for a nice meal at the regular Holiday Inn.
August 1, 2013
Rated 1.0 out of 5.0 by lendall Disappointed customer
I found my visit to be sub-standard for Holiday Inn Express'. U travel frequently and am a rewards customer.
Air conditioner would not cool room adequately
Smoke alarm in room needed battery replaced at 2:30 AM, which I had to relplace. Attendent on duty did allow us to get a battery out of another alarm, from another room. Of which, we had to retrieve and install.
No one at the desk that night or the next morning seemed to concerned about our issues with our room. We did use reward points for the stay, but will not use this motel again, and I have rescheduled my travel arrangements to stay in a competitors facility.
August 1, 2013
Rated 5.0 out of 5.0 by Stan17 Great Experience !
My stay at the Holiday Inn Express Airport in Little Rock was absolutely flawless. So much so sometimes i could not believe It. The service, the accomdations and the friendliness of the staff. all the way from maid service , custodians, maintanience, the breafast staff , laundry, and lastly the front desk. Anything I even casually mentioned was taken care of immediately. Professsonal but personable would be a good way to describe it. I actually felt like I was among friends and family . My stay lasted about 3 months total and if it had not been for the kind and courtesy way I was treated it would have been difficult to be away from home that long. THANK YOU , to ALL of the staff at Holiday Inn Express at the Airport In Little Rock Arkansas . You were wonderful !
July 28, 2013
Rated 5.0 out of 5.0 by iKevin26 Great
This Holiday Inn was probably one of the cutest and nicest I had ever seen. It felt very vintage and the who ambiance was based on a HI in the 1960s, but it was supermodern. I loved the inside pool and how the whole building was built. In addition, staff was very helpful! Great hotel!
July 27, 2013
Rated 5.0 out of 5.0 by Phillip1 Great Team!
Great service and my home away from home in Little Rock!
July 24, 2013
Rated 5.0 out of 5.0 by CMG63 Great place to stay
I love staying at the Holiday Inn Express at the Little Rock Airport. It is even nicer than the Holiday Inn, and breakfast is included. My only complaint is that the hotel couldn't pick us up after we arrived about 11:30 pm on a delayed flight. We made it there with the help of friends to pick up the car we had left there.
July 22, 2013
Rated 5.0 out of 5.0 by Bertha2013 Excellent and courtesy staff.
Staff was great! Hotel was very quiet even near the interstate and airport. Slept like a champ!
July 16, 2013
Rated 5.0 out of 5.0 by Tony1914 Great price and service
We love the price and cleanliness of the room. Would stay here next time I'm in Little Rock.
July 15, 2013
Rated 5.0 out of 5.0 by Mook Professional staff
Quick stay traveling from Kentucky to Dallas, but enjoyed the stay. Staff was very professional and friendly.
July 15, 2013
Rated 1.0 out of 5.0 by ErikD no internet... this hotel stinks... LITERALLY!
no working internet... couldn't get work done... person at front desk said he'd "reset" modem but it never worked up until the time i checked out (speed via speedtest.net was 0.2 mbps!).
hotel has funky odor throughout...
room smelled and wasn't cleaned... had to call front desk to ask for an air freshener... front desk merely called housekeeping to come by and spray the carpets with a generic cleaner, which was almost as bad as the original odor...
really bad location in an industrial area so no restaurants, shopping, entertainment, etc. nearby...
i was pretty appalled at this particular location, especially since i'm an "IGH rewards club member," and i actually think that MOST holiday inn expresses are quite comfortable...
July 14, 2013
Rated 5.0 out of 5.0 by Garodie Extremely friendly and professional staff
From the time I was greeted by Jacob until the the time I was told 'Thank You' and bid 'Farewell' by Scarlett, I experienced only friendliness and a attitude of helping from every staff member I encountered. This included an offer of water from Security and an off-duty House Keeping member that walked me to my destination #as opposed to ponting me in the direction and leaving me to my own devices# even though she was on break. Thank you for all the courtesies that were extended during my stay. They truly made the trip much more enjoyable!
July 8, 2013
Rated 2.0 out of 5.0 by cg0814 No Reservation
I called the national number instead of the hotel directly. Luckily I had a confirmation number. When I arrived at the hotel there was no reservation for me. I had to stay in a handicapped access room. The room had a very bad odor. I asked the maids to spray some air freshener around the room and they did. I was very tired and ready to rest otherwise I would have complained. I only had to stay one night so I did not complain to the staff. The woman at the front desk was extremely nice (Scarlett). This was not a local hotel problem but obviously a problem with national reservations. You need to fix that! I have stayed at the Airport Holiday Inn Express in Little Rock, AR many times and have never had this problem.
July 6, 2013
Rated 5.0 out of 5.0 by grandma63 Bed comfort
Adding memory foam toppers would help ALL HEI's...
July 4, 2013
Rated 5.0 out of 5.0 by Glen50 Excellent staff and service
The front desk staff was very courteous and professional. The front desk staff greeted me as a priority club member and talked to me like we were very good friends. The young man at the front desk provided me with a bottle of refreshing water. I just enjoyed everything about my stay from check-in, hotel amenities, hotel decor, hotel location and especially the price. I plan on staying at this hotel everything I am in Little Rock, and I will tell all of my friends and co-workers about this wonderful hotel.
June 27, 2013
Rated 2.0 out of 5.0 by De927 POOR BED
We have stayed here before and everything was nice. This time the first room they gave us smelled like a perfume counter. (allergic to air freshners) The second room had a bed that was like sleeping on a rock. I finally slept in the chair. The air conditioning couldn't be adjusted below 75 so the room was warm.
We didn't eat breakfast because we had to be at the airport by 6AM. It would be nice if breakfast started at 5AM.
A bottle of water isn't much recognition for Priority Club Members.
June 25, 2013