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Rated 4.3 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Great Customer Service I was traveling to Salt Lake City, UT to bury my father-in-law. This was not business nor leisure travel. Whenever I entered the hotel, the front desk clerk was very friendly, offered me a bottle of water, and got me checked into my room quickly. I asked her regarding the shuttle pick up in the morning, because I would need to get to the airport at 5:30 a.m. She provided the proper information. Whenever I got to my room, I thought there was not a privacy curtain for the sheer curtain which looked out into the pool area. I went to the front desk and she quickly switched me to another room. However, whenever I walked back to my room, I discovered there was in fact a privacy curtain; I had just previously missed it. I returned to the front desk and thanked her for her help, but I would stay where I was. She was friendly and courteous. April 23, 2014
Rated 4.0 out of 5.0 by Staff is very friendly and accommodating Everyone was exceptionally nice, especially the maintenance and breakfast hostess! April 21, 2014
Rated 5.0 out of 5.0 by Great Stay on the Rock Super- I come to Arkansas once a month. I always use your property. April 20, 2014
Rated 4.0 out of 5.0 by Great place, little noisy with airport right by. I stay there often. Staff is exultant, breakfast is okay, rooms are clean and comfy. April 18, 2014
Rated 5.0 out of 5.0 by Overnight before early flight departure Reservation and checking in were prompt and courteous, room clean and comfortable, 4 AM wake-up call on time, checkout prompt and accurate, car left in HIE parking lot at economical rate, punctual airport shuttle with courteous helpful driver. Ditto upon return from airport to parking lot 3 days later in time for me to drive away. Parking was free for all past stays; much advantage for me will be lost if charges for parking increase. April 17, 2014
Rated 5.0 out of 5.0 by OUtstanding Cleanliness and location are outstanding. But, the quality service, friendliness and courteousness of the entire staff is what my wife and I felt made this a really great place to stay. We would highly recommend it to anyone traveling to the Little Rock area. April 16, 2014
Rated 4.0 out of 5.0 by Great for my team The access to this hotel makes it a very good choice for any place in the Little Rock or North Little Rock area. Very accommodating to groups and service/friendliness of the staff was awesome! Definitely recommend. April 16, 2014
Rated 5.0 out of 5.0 by Easy access off Interstate - clean and comfortable We would stay here again. It was so easy to access the Hotel and it was very clean and comfortable. We were returning from a winter stay in Texas and found it an enjoyable place to relax Our requests for a back room were met and we were surprised that we were not bothered by noise from the Interstate or from the airport. We are a senior couple. We saw many families and business people there so the Hotel seemed to accommodate people very well. April 15, 2014
Rated 4.0 out of 5.0 by Close to Airport Good value, VERY close to airport. Boston's restaurant is right next door and very good. Internet access is very slow, so don't plan on doing much work. Fitness center is adequate, but equipment is dated and has seen a lot of miles. Rooms clean and comfortable One thing that is really missing is coffee. Catching a flight at 6:00 am and no coffee in the lobby is pretty crazy. Most hotels have coffee 24/7 April 14, 2014
Rated 5.0 out of 5.0 by Good service very good customer service. thank you for the good service and attention to details. April 9, 2014
Rated 5.0 out of 5.0 by Very pleasant stay A friend and I stayed here as a stopping point on a road trip from Cincinnati to Houston. The staff was exceptionally friendly and helpful. the room was nice and we both used the fitness center, which was nice as well, although the temperature in there was too hot. The room was clean and well appointed. April 7, 2014
Rated 4.0 out of 5.0 by Good hotel with a couple tips for you.. The hotel is very nice looking, open, and spacious, and very clean. Good stuff! Staff was helpful when needed and did a good job answering questions and recommending local food. Got recognized as a Rewards Member, but got no water or snack. I don't really care, just a heads-up. Tips: - The rooms do not have refrigerators in them. May not be a big deal for some, but I stay in IHG hotels so I can rely on having a fridge for bottled water. Not a deal breaker, but disappointing. - The ends of the hallways have doors on them to enter and exit them from the main atrium. These doors are heavy and slam quite loudly. I would recommend you request a room near the center of the hallway away from the doors if possible. Mine was right next to one and I got jarred awake by the slamming every time someone came down the hallway. Solid hotel - good stay. April 7, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff; clean and comfortable room The hotel lobby and public areas were clean, attractive and welcoming. Front desk staff members were most helpful and very friendly. Our guest room was clean and comfortable. The parking and shuttle service to the airport for an early flight was wonderful. The shuttle drivers were friendly and prompt. I highly recommend this hotel. April 6, 2014
Rated 5.0 out of 5.0 by Friendly service! Convenient service to airport! Will stay again- friendly staff -very accommodating April 6, 2014
Rated 5.0 out of 5.0 by the best It is all about the staff, they are fabtastic. definitely stay their and you will see. April 4, 2014
Rated 5.0 out of 5.0 by Great stay/park package We like to be able to stay and leave our car at your hotel when we fly out on our vacations. Nice to have shuttle to take us to and from the airport. March 28, 2014
Rated 5.0 out of 5.0 by Mr. Bridges I have had a great time than so much! I appreciate it so much. I think your staff did an outstanding job. I appreciate it so much. Will stay again when I can. March 27, 2014
Rated 5.0 out of 5.0 by Great Hotel and excellent stagg I enjoyed my stay at the Holiday Inn Express. The service was excellent beginning with the very nice bellman that picked me up from the airport. He was prompt and courteous. When I arrived at the hotel, I found the lobby to be decorated very tastefully. The Front Desk Agent was very courteous and friendly, but still professional. Once in my room I found it very comfortable and clean. I ordered room service from Bostons and the food was delivered in a timely fashion and it was delicious. The next morning the continental breakfast was very tasty and the lady preparing it was very friendly. I recived an email that my flight would be leaving late and the front desk agent extended my stay for an hour. He was very nice. My check out went smoothly and the bellman that took me back to the airport was also prompt and courteous. Excellent Stay! March 26, 2014
Rated 4.0 out of 5.0 by Nicer "Express" facility Staff at check in and check out very friendly and nice. Room was strange with 2 doors into two hallways made for noicy night. Tub very slow to drain for trying to shower. Room decorated nicely with flat screen TV.Very clean. Disappointed that I was not recognized as Club member.. I have been working hard on that.I thought too high priced for quick stop on way to Phoenix. March 25, 2014
Rated 5.0 out of 5.0 by Recently updated, former Holidome This hotel looks like it was refurbished very recently. Everything is brand new... except maybe some of the plumbing fixtures. Despite being an airport hotel next to a freeway, my room was very quiet and comfortable. The only drawback to the room configurations - the King rooms do not have sofabeds. This would be an issue for my family on future stays. Because it's a former Holidome property, the breakfast area is massive, and the pool is huge. I'm sure we'll be back. March 25, 2014
Rated 5.0 out of 5.0 by nice location easy to get to destinations and to visit my daughter who attends college in the little rock area March 21, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff went out of there way to be friendly and helpful. March 18, 2014
Rated 3.0 out of 5.0 by Pretty clean, convenient to airport, slow Wi-Fi Many things were good about this hotel - good breakfast, good rooms, location to airport, but the Wi-Fi was painfully slow and key cards had a lot of trouble for both me and my colleague. We each had to visit the front desk to have cards re-programmed. March 17, 2014
Rated 2.0 out of 5.0 by Disappointed The hotel is dated; needs a serious renovation. The staff is nice. Breakfast is disappointing as well. I can't recommend a hotel based on nice staff. March 16, 2014
Rated 5.0 out of 5.0 by Airport shuttle pickup WOW -- these guys are great -- prompt - friendly -- makes traveling pickup/etc. very easy. March 11, 2014
Rated 4.0 out of 5.0 by Nice hotel - amazing staff The hostess at breakfast was more than friendly - she was amazingly attentive. Took care of everything with a great attitude and made sure my family was happy. This is a nice hotel on its own, but she's the reason we would return! March 11, 2014
Rated 5.0 out of 5.0 by Front Desk superb assistance Jacob checked me in and answered all of my questions with a lot of respect, knowledge and courtesy. Several times I approached the front desk and he stopped what he was doing and gave all his attention to me and my needs. Wonderful customer service! March 11, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable room We stayed in this hotel for one night prior to an early morning flight. The accommodations were clean, the room was quiet, the bed comfortable, and we enjoyed our stay March 10, 2014
Rated 1.0 out of 5.0 by Terrible hotel- stay away Smelly rooms, water damage, dangerous part of town- just because it is close to the airport doesn't mean it is a good deal. Look elsewhere for better rooms/service. March 10, 2014
Rated 5.0 out of 5.0 by bed and pillows great mattress and loved the soft or firm pillow choices March 9, 2014
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