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Rated 4.3 out of 5 by 272 reviewers.
Rated 4.0 out of 5.0 by Good hotel with a couple tips for you.. The hotel is very nice looking, open, and spacious, and very clean. Good stuff! Staff was helpful when needed and did a good job answering questions and recommending local food. Got recognized as a Rewards Member, but got no water or snack. I don't really care, just a heads-up. Tips: - The rooms do not have refrigerators in them. May not be a big deal for some, but I stay in IHG hotels so I can rely on having a fridge for bottled water. Not a deal breaker, but disappointing. - The ends of the hallways have doors on them to enter and exit them from the main atrium. These doors are heavy and slam quite loudly. I would recommend you request a room near the center of the hallway away from the doors if possible. Mine was right next to one and I got jarred awake by the slamming every time someone came down the hallway. Solid hotel - good stay. April 7, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff; clean and comfortable room The hotel lobby and public areas were clean, attractive and welcoming. Front desk staff members were most helpful and very friendly. Our guest room was clean and comfortable. The parking and shuttle service to the airport for an early flight was wonderful. The shuttle drivers were friendly and prompt. I highly recommend this hotel. April 6, 2014
Rated 5.0 out of 5.0 by Friendly service! Convenient service to airport! Will stay again- friendly staff -very accommodating April 6, 2014
Rated 5.0 out of 5.0 by the best It is all about the staff, they are fabtastic. definitely stay their and you will see. April 4, 2014
Rated 5.0 out of 5.0 by Great stay/park package We like to be able to stay and leave our car at your hotel when we fly out on our vacations. Nice to have shuttle to take us to and from the airport. March 28, 2014
Rated 5.0 out of 5.0 by Mr. Bridges I have had a great time than so much! I appreciate it so much. I think your staff did an outstanding job. I appreciate it so much. Will stay again when I can. March 27, 2014
Rated 5.0 out of 5.0 by Great Hotel and excellent stagg I enjoyed my stay at the Holiday Inn Express. The service was excellent beginning with the very nice bellman that picked me up from the airport. He was prompt and courteous. When I arrived at the hotel, I found the lobby to be decorated very tastefully. The Front Desk Agent was very courteous and friendly, but still professional. Once in my room I found it very comfortable and clean. I ordered room service from Bostons and the food was delivered in a timely fashion and it was delicious. The next morning the continental breakfast was very tasty and the lady preparing it was very friendly. I recived an email that my flight would be leaving late and the front desk agent extended my stay for an hour. He was very nice. My check out went smoothly and the bellman that took me back to the airport was also prompt and courteous. Excellent Stay! March 26, 2014
Rated 4.0 out of 5.0 by Nicer "Express" facility Staff at check in and check out very friendly and nice. Room was strange with 2 doors into two hallways made for noicy night. Tub very slow to drain for trying to shower. Room decorated nicely with flat screen TV.Very clean. Disappointed that I was not recognized as Club member.. I have been working hard on that.I thought too high priced for quick stop on way to Phoenix. March 25, 2014
Rated 5.0 out of 5.0 by Recently updated, former Holidome This hotel looks like it was refurbished very recently. Everything is brand new... except maybe some of the plumbing fixtures. Despite being an airport hotel next to a freeway, my room was very quiet and comfortable. The only drawback to the room configurations - the King rooms do not have sofabeds. This would be an issue for my family on future stays. Because it's a former Holidome property, the breakfast area is massive, and the pool is huge. I'm sure we'll be back. March 25, 2014
Rated 5.0 out of 5.0 by nice location easy to get to destinations and to visit my daughter who attends college in the little rock area March 21, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff went out of there way to be friendly and helpful. March 18, 2014
Rated 3.0 out of 5.0 by Pretty clean, convenient to airport, slow Wi-Fi Many things were good about this hotel - good breakfast, good rooms, location to airport, but the Wi-Fi was painfully slow and key cards had a lot of trouble for both me and my colleague. We each had to visit the front desk to have cards re-programmed. March 17, 2014
Rated 2.0 out of 5.0 by Disappointed The hotel is dated; needs a serious renovation. The staff is nice. Breakfast is disappointing as well. I can't recommend a hotel based on nice staff. March 16, 2014
Rated 5.0 out of 5.0 by Airport shuttle pickup WOW -- these guys are great -- prompt - friendly -- makes traveling pickup/etc. very easy. March 11, 2014
Rated 4.0 out of 5.0 by Nice hotel - amazing staff The hostess at breakfast was more than friendly - she was amazingly attentive. Took care of everything with a great attitude and made sure my family was happy. This is a nice hotel on its own, but she's the reason we would return! March 11, 2014
Rated 5.0 out of 5.0 by Front Desk superb assistance Jacob checked me in and answered all of my questions with a lot of respect, knowledge and courtesy. Several times I approached the front desk and he stopped what he was doing and gave all his attention to me and my needs. Wonderful customer service! March 11, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable room We stayed in this hotel for one night prior to an early morning flight. The accommodations were clean, the room was quiet, the bed comfortable, and we enjoyed our stay March 10, 2014
Rated 1.0 out of 5.0 by Terrible hotel- stay away Smelly rooms, water damage, dangerous part of town- just because it is close to the airport doesn't mean it is a good deal. Look elsewhere for better rooms/service. March 10, 2014
Rated 5.0 out of 5.0 by bed and pillows great mattress and loved the soft or firm pillow choices March 9, 2014
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed, clean bathroom We had a great experience staying here. Whatever we asked, for they accommodated us. March 7, 2014
Rated 5.0 out of 5.0 by Clean and considerate This HIE has become a hotel of choice in the Little Rock area. It has a convenient location; nice, clean facility; and wonderful staff. March 5, 2014
Rated 3.0 out of 5.0 by overbooked booked a double queen on arrival was given a suite with a king and pull out sofa (hide a bed) Hide a bed was uncomfortable slept in chair all night and curtains would not fully close so very bright Hotel was full so I could not get my original booked room very unhappy March 4, 2014
Rated 5.0 out of 5.0 by Great Place To Stay!!! Top Notch!!! There is absolutely NO REASON that you should choose another motel! This place is the cleanest and most up-to-date. Cleanliness is top notch here! Quality of construction materials in the room are top notch as well. Staff is GREAT! March 1, 2014
Rated 5.0 out of 5.0 by A great 'staging' area The hotel was perfect as a 'staging area' for our early morning flight to Cancun. The rooms were clean; the staff treated us extremely well; and the shuttle promptly delivered us to the airport -- even though it was 5:00 a.m. When we returned 2 weeks later, our vehicle was awaiting us in the hotel parking lot -- no extra cost! The only negatives I can even come close to flagging is the fact that we left the hotel too early to take advantage of the breakfast; and we had to wait nearly 30 minutes upon our return (and after we called the hotel) for the shuttle to pick us up at the airport. Just a few dollars lower in cost would have also been a plus. February 27, 2014
Rated 4.0 out of 5.0 by LIT Airport Clean and comfortable. A bit noisy on the I-540 side of the hotel due to truck traffic. Ask for rooms away from the highway. February 27, 2014
Rated 5.0 out of 5.0 by Business Trip success Great customer service. Could not have asked for a better business trip. Comfortable bed, good food. Nice people. February 25, 2014
Rated 1.0 out of 5.0 by Very slow internet Very slow internet speed. Unable to do much work. I stay about 75 nights a year and this was the worst internet I've ever had.. February 23, 2014
Rated 4.0 out of 5.0 by handicap room The bathrooms in the handicapp room have no bars around or near the toilet. There is no counter space around the sink because the ammenities use all of it. It would be difficult for a person in a wheel chair to use. Parking for the handicapped is a distance from the room. The beds are comfortable and the TV and internet service is adaquate. February 22, 2014
Rated 5.0 out of 5.0 by Will definitely go back This is my second stay in the past 3 months. Both times I was very pleased. I didn't realize the room has no fridge or microwave - my fault for not reading room info. That will not affect my staying here again, just info for planning purposes. Have delivery service from Boston's restaurant direct to your hotel room is a major plus in my opinion. The food is only a bit pricey, but good flavor and quantity. Delivery was fast and everything was hot and fresh. If you're flying out of Bill and Hillary Clinton Airport (formerly Little Rock Airport) it is a great place to stay. For anyone who isn't aware, the hotel offers a Park and Stay room rate so you can leave your car at the hotel versus the airport. This is a wonderful, cheaply priced service. February 20, 2014
Rated 5.0 out of 5.0 by Friendly Staff A very friendly staff that was so very helpful. Darlene on the breakfast staff was so nice. she made everyone feel at home. The room was very clean and comfortable. February 18, 2014
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