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Rated 4.3 out of 5 by 283 reviewers.
Rated 5.0 out of 5.0 by Friendly staff, comfortable bed, clean bathroom We had a great experience staying here. Whatever we asked, for they accommodated us. March 7, 2014
Rated 5.0 out of 5.0 by Clean and considerate This HIE has become a hotel of choice in the Little Rock area. It has a convenient location; nice, clean facility; and wonderful staff. March 5, 2014
Rated 3.0 out of 5.0 by overbooked booked a double queen on arrival was given a suite with a king and pull out sofa (hide a bed) Hide a bed was uncomfortable slept in chair all night and curtains would not fully close so very bright Hotel was full so I could not get my original booked room very unhappy March 4, 2014
Rated 5.0 out of 5.0 by Great Place To Stay!!! Top Notch!!! There is absolutely NO REASON that you should choose another motel! This place is the cleanest and most up-to-date. Cleanliness is top notch here! Quality of construction materials in the room are top notch as well. Staff is GREAT! March 1, 2014
Rated 5.0 out of 5.0 by A great 'staging' area The hotel was perfect as a 'staging area' for our early morning flight to Cancun. The rooms were clean; the staff treated us extremely well; and the shuttle promptly delivered us to the airport -- even though it was 5:00 a.m. When we returned 2 weeks later, our vehicle was awaiting us in the hotel parking lot -- no extra cost! The only negatives I can even come close to flagging is the fact that we left the hotel too early to take advantage of the breakfast; and we had to wait nearly 30 minutes upon our return (and after we called the hotel) for the shuttle to pick us up at the airport. Just a few dollars lower in cost would have also been a plus. February 27, 2014
Rated 4.0 out of 5.0 by LIT Airport Clean and comfortable. A bit noisy on the I-540 side of the hotel due to truck traffic. Ask for rooms away from the highway. February 27, 2014
Rated 5.0 out of 5.0 by Business Trip success Great customer service. Could not have asked for a better business trip. Comfortable bed, good food. Nice people. February 25, 2014
Rated 1.0 out of 5.0 by Very slow internet Very slow internet speed. Unable to do much work. I stay about 75 nights a year and this was the worst internet I've ever had.. February 23, 2014
Rated 4.0 out of 5.0 by handicap room The bathrooms in the handicapp room have no bars around or near the toilet. There is no counter space around the sink because the ammenities use all of it. It would be difficult for a person in a wheel chair to use. Parking for the handicapped is a distance from the room. The beds are comfortable and the TV and internet service is adaquate. February 22, 2014
Rated 5.0 out of 5.0 by Will definitely go back This is my second stay in the past 3 months. Both times I was very pleased. I didn't realize the room has no fridge or microwave - my fault for not reading room info. That will not affect my staying here again, just info for planning purposes. Have delivery service from Boston's restaurant direct to your hotel room is a major plus in my opinion. The food is only a bit pricey, but good flavor and quantity. Delivery was fast and everything was hot and fresh. If you're flying out of Bill and Hillary Clinton Airport (formerly Little Rock Airport) it is a great place to stay. For anyone who isn't aware, the hotel offers a Park and Stay room rate so you can leave your car at the hotel versus the airport. This is a wonderful, cheaply priced service. February 20, 2014
Rated 5.0 out of 5.0 by Friendly Staff A very friendly staff that was so very helpful. Darlene on the breakfast staff was so nice. she made everyone feel at home. The room was very clean and comfortable. February 18, 2014
Rated 5.0 out of 5.0 by Great linens, bed and pillows I judge hotels on many things, but the most important is quality of bed and linens and this hotel was great. It goes without saying that it was clean, safe, and in good condition. February 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Arrived at the Little Rock airport during a snow storm preventing us from reaching our destination. Staff was helpful about road conditions, provided a great room at a a fair price and made our travel interruption much less stressful. Continued on the next morning refreshed and made the meeting on time. February 12, 2014
Rated 2.0 out of 5.0 by Little Rock Hotel Stay FIrst room did not have bedding made on the bed.....Second room that was given to me did not have adequate toilet paper in the room and I had to get more from the front desk. February 9, 2014
Rated 5.0 out of 5.0 by A good night's sleep Comfort after a long day's journey. Quiet, restful experience; very close to the airport. January 30, 2014
Rated 5.0 out of 5.0 by nice place The hotel was nice and the breakfast was good. the hotel parking lot is very well lit and walking distance to a great place to eat ( Bostons?). I would recommend this property, however, they do need to heat the indoor pool! January 29, 2014
Rated 5.0 out of 5.0 by Pleasant Haven Everything was clean, everyone was friendly, staff was helpful, room was comfortable. While this stay did not permit us to use the internet, or enjoy the fabulous breakfast, those have always been super in the past. We definitely recommend this hotel. January 28, 2014
Rated 5.0 out of 5.0 by Staff We very much appreciated the professionalism and friendliness of the staff. January 28, 2014
Rated 5.0 out of 5.0 by Great Location! Great Staff! Loved this HIE location. The staff was more then friendly, they actually appeared to care about each person individually. Great breakfast! Great location right near the airport. January 21, 2014
Rated 4.0 out of 5.0 by Friendly staff, but still waiting for points Nice, comfortable, friendly staff, but there was a problem with the door lock on the pool side. The manager, we checked in about six, had to let us in and called maintenance who told her there was a problem that he couldn't fix right then. No problem there was a door on the inside hall. But the manager said she would credit us 1000 points for the inconvenience. That was December 29 and I'm still waiting for the points to show up on my IHG statement. January 20, 2014
Rated 5.0 out of 5.0 by Short stay for early flight next day. Our stay was too short! We were not able to take advantage of the amenities offered. We had to catch an early flight home and were hoping that the hotel would provide a "bag breakfast" for us to eat since we were not there during the breakfast hours, we asked but it was not possible to have one. Wish the 2 beds were queen rather than double -- we had 3 people so a king room was not for us. January 15, 2014
Rated 5.0 out of 5.0 by Friendly People and Staff Great Location, saved me time for my trip. A good night sleep was needed before traveling and this hotel delivered it. thank you January 15, 2014
Rated 5.0 out of 5.0 by fantastic staff The staff really cares about you. they are the best from the front desk, to the manager, and maintenance people. always look forward to coming back January 13, 2014
Rated 5.0 out of 5.0 by Good job Quick check in. Quiet & clean. Rate about $25 too high. AARP discount too low. We have become accustomed to a sleep # bed. Breakfast selection good and hot foods were good temperature. January 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Stopped because of illness. Was given room really close to front desk so I didn't have to walk far. Friendly and helpful staff. Very nice room and enjoyed stay. January 13, 2014
Rated 5.0 out of 5.0 by Very pleasabt Breakfast time was not adjusted to flight schedules This survey is tooooo long! January 13, 2014
Rated 5.0 out of 5.0 by Southern Hospitality The staff was very nice and presented great southern hospitality. Just be mindful that breakfast ends at 9:30 a.m. not 10:00 a.m. I was use to the standard 10:00 a.m. end of breakfast. January 11, 2014
Rated 5.0 out of 5.0 by Great staff and very relaxing stay. Great staff that were very concerned about our comfort and concerns. January 11, 2014
Rated 1.0 out of 5.0 by No coffee in the lobby or the room. I have always stayed at the Holiday Inn Express for several reasons. First and foremost because of the excellent staff service. Secondly, I know my room will be clean and comfortable. Thirdly, because I keep late hours and need coffee. I was not happy when I had to wake at 2:30 a.m. in the morning for a flight to discover this facility does not have lobby coffee until 6:00 a.m. on the week-ends due to the late breakfast being served at 7:00a.m.. I had one packet of caffeinated coffee to share between two people. I asked for some at the front desk and was told all they had was decaffeinated. Needless to say I was not happy. I have never know this to happen at any of the other Holiday Inn Expresses I have stayed at. The night manager and shuttle driver were excellent. The manager of this property needs to change his policy of not offering lobby coffee to save a few dollars. My few dollars will go else where. January 8, 2014
Rated 5.0 out of 5.0 by nice stay great service and great hospitality staff was very friendly pool was nice and clean and breakfast was excellent January 8, 2014
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