Rated 4.3 out of 5 by 272
Rated 1.0 out of 5.0 by ErikD no internet... this hotel stinks... LITERALLY!
no working internet... couldn't get work done... person at front desk said he'd "reset" modem but it never worked up until the time i checked out (speed via speedtest.net was 0.2 mbps!).
hotel has funky odor throughout...
room smelled and wasn't cleaned... had to call front desk to ask for an air freshener... front desk merely called housekeeping to come by and spray the carpets with a generic cleaner, which was almost as bad as the original odor...
really bad location in an industrial area so no restaurants, shopping, entertainment, etc. nearby...
i was pretty appalled at this particular location, especially since i'm an "IGH rewards club member," and i actually think that MOST holiday inn expresses are quite comfortable...
July 14, 2013
Rated 5.0 out of 5.0 by Garodie Extremely friendly and professional staff
From the time I was greeted by Jacob until the the time I was told 'Thank You' and bid 'Farewell' by Scarlett, I experienced only friendliness and a attitude of helping from every staff member I encountered. This included an offer of water from Security and an off-duty House Keeping member that walked me to my destination #as opposed to ponting me in the direction and leaving me to my own devices# even though she was on break. Thank you for all the courtesies that were extended during my stay. They truly made the trip much more enjoyable!
July 8, 2013
Rated 2.0 out of 5.0 by cg0814 No Reservation
I called the national number instead of the hotel directly. Luckily I had a confirmation number. When I arrived at the hotel there was no reservation for me. I had to stay in a handicapped access room. The room had a very bad odor. I asked the maids to spray some air freshener around the room and they did. I was very tired and ready to rest otherwise I would have complained. I only had to stay one night so I did not complain to the staff. The woman at the front desk was extremely nice (Scarlett). This was not a local hotel problem but obviously a problem with national reservations. You need to fix that! I have stayed at the Airport Holiday Inn Express in Little Rock, AR many times and have never had this problem.
July 6, 2013
Rated 5.0 out of 5.0 by grandma63 Bed comfort
Adding memory foam toppers would help ALL HEI's...
July 4, 2013
Rated 5.0 out of 5.0 by Glen50 Excellent staff and service
The front desk staff was very courteous and professional. The front desk staff greeted me as a priority club member and talked to me like we were very good friends. The young man at the front desk provided me with a bottle of refreshing water. I just enjoyed everything about my stay from check-in, hotel amenities, hotel decor, hotel location and especially the price. I plan on staying at this hotel everything I am in Little Rock, and I will tell all of my friends and co-workers about this wonderful hotel.
June 27, 2013
Rated 2.0 out of 5.0 by De927 POOR BED
We have stayed here before and everything was nice. This time the first room they gave us smelled like a perfume counter. (allergic to air freshners) The second room had a bed that was like sleeping on a rock. I finally slept in the chair. The air conditioning couldn't be adjusted below 75 so the room was warm.
We didn't eat breakfast because we had to be at the airport by 6AM. It would be nice if breakfast started at 5AM.
A bottle of water isn't much recognition for Priority Club Members.
June 25, 2013
Rated 3.0 out of 5.0 by Cyclist65 Improving
This stay was much better than the last stay. However, I would say that the wi-fi experience was concerning. I couldn't log on with the account given and when I followed the instructions and called the number given, I was asked an abundance of personal questions. The phone call gave me the feeling that I was putting myself and my company at risk so I turned off the wi-fi antenna on my computer and wouldn't use it. Even after wi-fi stated working, the service tech was asking if I was going to access my companies information through a secure key and other items like that. I really couldn't use the wi-fi comfortably after that and refused to put my companies data and network at risk.
June 11, 2013
Rated 5.0 out of 5.0 by bend442 Very Nice Accomodations
Great hotel. The room we had was very nice. We did need to ask for a refrigerator which was promptly brought to us. The common area is very spacious. We would stay at this hotel the next time we are in the area.
June 9, 2013
Rated 4.0 out of 5.0 by amy62 bama 62
The fist indoor pool and what a beauty she was. I love this holiday Inn Express and would tell anyone traveling through the Little Rock area to stay here.At Holiday inn expresses you can always get a clean room friendly staff. There are never any hidden suprises and you can always expect a clean and friendly enviroment . Where ever I go you can plan on Holiday Inn Express as my place to stay. They are the best as far as I am concerned. I travel with my job and would not stay any where else.I have stayed in have stayed in 17 of the best HIE that there is . Thank you from a traveler who knows that the best rest is at a HIE.
May 31, 2013
Rated 5.0 out of 5.0 by Tguy Recently updated!
My wife and I love the convenience and friendliness of the Holiday Inn Express staff. We also love the newly remodeled look of the hotel! Thanks for being our "home away from home."
May 26, 2013
Rated 5.0 out of 5.0 by doc696 Comfortable, friendly facility
I was impressed with this facility both time I stayed. I would recommend it to anyone traveling through Little Rock.
May 25, 2013
Rated 5.0 out of 5.0 by rle58 Great hotel
It is extremely nice and very clean. One of the best Holiday Inn Expresses I have ever stayed at.
May 22, 2013
Rated 5.0 out of 5.0 by RCooper Great Stay
Hotel convenient to Interstate, room very comfortable, will stay here again if traveling through that area in the future.
May 21, 2013
Rated 5.0 out of 5.0 Great Check-in
Every time I check in a young man named Jacob is at the front desk. He is always very personable, polite, and helpful. I think Jacob should get a raise!
Recognition for Priority Club Members could be better, as in lower rates over the phone when making reservations!
May 20, 2013
Rated 4.0 out of 5.0 by JazzieT81 Comfortable bed at a good price
We chose this property because of its proximity to the airport, and were pleasantly surprised to see that it had been remodeled (in fact it is still going on for a limited number of guest rooms). It needed refreshing, and this one seems effective. Staff were pleasant, the noise from overhead flights was minimal.
May 17, 2013
Rated 5.0 out of 5.0 by ShowMeBusiness Airport Convenience
This is a great hotel close to the airport without the noise! It was under small remodel while I visited, so I'm excited to see the changes.
May 16, 2013
Rated 4.0 out of 5.0 by Jamestown Holiday Inn Express, Little Rock, 5-4-13
Room comfortable. Location good for us.
Breakfast area--cavernous, not inviting. Also it was freezing in there, so that element was not a good experience.
The little area behind it by the game room had a much more pleasant appearance
May 11, 2013
Rated 5.0 out of 5.0 by 2TiredTravelers Holiday Inn Express Accomodations and Staff
This location is one of the most welcoming hotels we have stayed in. Starting with Scarlett and all the staff at the front desk and Darlene in the dining area who are all unbelievably welcoming, friendly, customer service-oriented, you name it! We love this particular location and staff and will keep on coming whenever we are in the area AND the new remodel turned out really nice. They make us feel right at home and that's why we keep coming back. Good job everyone!!
May 10, 2013
Rated 5.0 out of 5.0 by Sally1964 Perfect stay!
This must be a new property, as it shows itself well. The staff is very friendly, from the front desk to the breakfast area - they are all great! I like that it is right next to the Holiday Inn Hotel, as you can eat there but not pay the higher price for the room and also get a free breakfast! Nice stay....
May 10, 2013
Rated 5.0 out of 5.0 by Busintraveler Great crews
Overall, the hotel crew are very good. Especially the two gentlemen at the front desk at the time of my check-in were very helpful and courteous.
April 23, 2013
Rated 5.0 out of 5.0 by Uzzy Excellent, as always
Excellent, as always. I always try to find a Holiday Inn Express in my travels.
April 22, 2013
Rated 5.0 out of 5.0 by PaulTW Friendly and helpful staff
The staff was both friendly and helpful. Breakfast was good and this property is easy to find and easy to get on and off the interstate.
April 22, 2013
Rated 4.0 out of 5.0 by juanathandavid Comfortable bed and great service
The room was updated, the bed was very comfortable and the staff was excellent.
April 8, 2013
Rated 1.0 out of 5.0 by NGTraveler6 Under Construction
Did not read my preferences. Under construction. Little black hairs on towels and pillow cases.
March 31, 2013
Rated 3.0 out of 5.0 by JJ76 Staff was amazing/rooms need updated
I feel the staff was very helpful and everyone went out of their way to make sure my stay was enjoyable.
I do feel the rooms need updated. It was a combination of lighting, space, out dated furniture etc. I see you had some remodeling going on. Hopefully, you are renevating rooms.
Overall, the stay was ok.
March 27, 2013
Rated 2.0 out of 5.0 by Renfrew Poor air and noisy.
Poor Air Quality, Too Humid, Very Noisy, Excessive Air Flow, Faulty Air Conditioning!!
March 26, 2013
Rated 3.0 out of 5.0 by Rafael2013 Good Hotel, but internet really slow
The overall hotel is good, typical of Holiday Inn brand, but the internet is very slow. Never had experience such a slow connection like this one.
March 25, 2013
Rated 5.0 out of 5.0 by martini1 good option
This hotel is a great place to stay when flying out early the next morning.You can leave your car there,and take the airport shuttle both going and coming back.It is very dependable,and most always very prompt in picking you up at the airport.
March 25, 2013
Rated 4.0 out of 5.0 by AndrewJ13 Great customer service
Front desk was very nice and friendly, made me feel welcome and gave my a bottle of water. Room was nice, and bed was comfortable.
March 22, 2013
Rated 5.0 out of 5.0 by Hootie Absolutely fabulous.
It was all guest service oo excellence from the minute we walked in to the minute we walked away!!!!
I am jn the hospitality business myself and was pleasantly in awe!!!! Thank you.
Nice touch with the cold water.
March 22, 2013