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Rated 4.6 out of 5 by 121 reviewers.
Rated 4.0 out of 5.0 by TV problem The hotel is very nice, and a great location, too. It's very easy to get anywhere on the west side of the city quickly. The room was comfortable and clean. The bathroom was roomy, and the towels were large. Noise was not a problem even being on the lower floor. Some possible improvements would be to never, ever have the tv in the lobby and breakfast areas on daytime talk shows. It must have been a re-run, but there was a daytime talk show on while we ate breakfast, and the topic of discussion was teaching your teen girls about sex, and what men can do to women. This was a poor choice for an environment with children in it. The hotel staff changed it to the Weather Channel when I brought the problem to their attention, but it should have never been on any channel other than something neutral. Also, while the pool is lovely, huge in fact by hotel standards, the water was just too cold. Is it supposed to be heated? Maybe it was, but we all found it to be more than chilly, as did some children who came in later to swim. August 21, 2014
Rated 5.0 out of 5.0 by All Around Excellent Stay I thoroughly enjoyed my stay at this Holiday Inn. The room was beyond excellent, the staff was very helpful and I enjoyed the breakfast. If I ever have to return to that particular area, I will make sure to stay at that hotel. Thank you. August 21, 2014
Rated 5.0 out of 5.0 by Great Place!!!! Everything and everyone was great. Will stay again when in the area. August 21, 2014
Rated 5.0 out of 5.0 by Great Place!!!! This was the most wonderful place we stayed. Good area, clean, quiet, relaxing, and great personal. Loved it, will stay again when in the area. August 21, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable We always stay at a Holiday Inn Express when traveling to and from and know what to expect - clean and comfortable. They have the most comfortable beds and pillows - great night's sleep. It's a great place for kids, too - there's a swimming pool to keep them entertained. Free breakfast, something for everyone and last but not least friendly staff and great service. August 20, 2014
Rated 5.0 out of 5.0 by Guest experience review The room was clean and comfortable. Especially liked the second bedroom with doors. My husband snores and it was the first time in years that I have gotten to sleep in a hotel. Makes me want to travel more. August 20, 2014
Rated 5.0 out of 5.0 by A Pleasant Surprise I have been staying at several other chains recently because of other factors and was pleasantly surprised to find that Holiday Inn has greatly improved their services since my last opportunity to stay there. I discussed my delight with a friend at breakfast and pointed out that this hotel reminded me a lot of much higher priced ones. Definitely a great value. August 20, 2014
Rated 5.0 out of 5.0 by Excellent rates & terrific service We had no reservations. Upon arrival, I was greeted most courteously by a very friendly CSR. Offered the room rates requested (AAA vs AARP vs Military/Gov) and was given my choice of rooms as far as floor level and two Q vs King beds. The CSR at the desk also offered me assistance with my luggage. The room & bathroom was spotlessly clean with a more than adequate supply of towels & amenities like shampoo & soap. The beds were most comfortable. The room was quiet. The breakfast meal was nicely appointed and presented with more than an adequate variety and selection of breakfast foods. We happen to LOVE the fresh baked cinnamon buns! The morning staff were as friendly and helpful as was the evening staff. I had been a full time 'Road Warrior' for 16 years and have stayed in many hotels of this type but, my compliments to Holiday Inn Express as this was about THE BEST of all in which I have stayed over the years and to be highly commended on its ALL AROUND appearance, service, quality & courteous staff! August 18, 2014
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