Rated 3.8 out of 5 by 101
Rated 2.0 out of 5.0 by Roadie53 Great front desk
The welcome at the front desk was the best thing at this Holiday Inn Express. The hotel is in need of major maintenance. The door let light filter in from the hallway. The bathroom seemed to have seen somewhat of a makeover but very poorly done. The bed was ok but I don't believe it was up to the HI Express standards.A/Cwas not on so the room was stale when we first entered. Would not use this HI again unless I was desperate.
May 8, 2014
Rated 2.0 out of 5.0 by Sld5 Old hotel
Walls and ceiling cracks and previous water damage. Bathroom had large chunks of grout missing all the way to bottom. Bed one of the hardest I ever slept on.
April 29, 2014
Rated 3.0 out of 5.0 by mjtjaxtn Convenient, decent value for the cost.
Only stayed one night. Convenient to Interstate. Nice having a hot breakfast when you wake up. Property is showing its age but for the cost was a decent value.
March 26, 2014
Rated 5.0 out of 5.0 by SSanders About what you'd expect
Very average. Comfortable, great customer service, good price.
March 17, 2014
Rated 1.0 out of 5.0 by Lh0927 Bad plumbing and no hot water
There was no hot water and dirty water was coming out of the faucets on Friday night- we had a High School Softball team there and they were not able to take showers. Still no hot water on Saturday morning. The staff Friday night was very helpful but on Saturday morning when I asked about a discounted price because of no hot water the gentleman at the desk said it was because too many showers were taken at the same time. I have stayed in many hotels with a lot of ball teams and this has never been a problem.
I have reservations as well as the same ball team for March 21st and am thinking about changing mine to somewhere else. I just feel like the money we paid for the room was not worth not being able to be comfortable by taking cold showers.
March 16, 2014
Rated 2.0 out of 5.0 by Reeves45 Comfortable bed and clean room
Garbage truck dumping dumpsters outside our window at 4:30 in the morning woke us. Then around 5:30 there was a lot of noise in the hall way. We had problems with getting on the internet. Then we could not stay connected. Breakfast was just there. Not the best I have had at other Holiday Inns.
March 13, 2014
Rated 2.0 out of 5.0 by Tom3301 No hot breakfast
This is my second visit to this hotel. Both times the person responsible for breakfast was late so there was no hot breakfast available.
January 30, 2014
Rated 5.0 out of 5.0 by Reliablej Reliablej59
My stay was exemplary due to the lady at the front desk (Birtie). She took my original call & made sure I was comfortable during my entire 3 day stay. I will recommend this Holiday Inn cause of HER & THE FRIENDLY STAFF!! Very Accommodating!!!
January 27, 2014
Rated 3.0 out of 5.0 by Azcajun My Litttle Rock Stay
Staff attentive and helpfulness was very good but hotel had some deficiencies - there is no business center and the wifi only worked very intermittently (in other words almost never and when it did it was very low and would often cut out in the middle of my work.) In addition the breakfast was very disappointing - in 10 years of belonging to the Holiday Inn rewards program this was the first Holiday Inn Express that did not have tabasco sauce or salsa with your breakfast o your eggs could have a little flavor. This was very disappointing and implied cheapness on the part of management not to provide a simple basic condiment ( and I think it disappoints many other guest who probably just don't complain as the employee I asked said others had asked about sauces and that management said it was against Holiday Inn policy to provide this basic item.)
January 25, 2014
Rated 4.0 out of 5.0 by jdadclark overnight stay
clean and neat but bed mattress was not great and remote for tv was broken.
January 24, 2014
Rated 4.0 out of 5.0 by engineerdva Wonderful breakfast
Great place to stay regarding accommodations along with location availability to nearby amenities! Didn't vacuum room daily.
January 12, 2014
Rated 5.0 out of 5.0 by Mywaydan "Twas a very pleasant night's stay!
We only stayed one night but all of we expect from a quality hotel was present and we would recommend this hotel to anyone.
January 3, 2014
Rated 4.0 out of 5.0 by dnd69 quiet and restful.
Room was large and clean and very quiet though close to I-30. We slept well, and felt refreshed in am. Good breakfast as usual. Pleasant staff topped it off.
December 31, 2013
Rated 5.0 out of 5.0 Deer Hunting Trip
Enjoyed my stay. Great Hotel!!! Awesome Staff. Great Location.
December 8, 2013
Rated 5.0 out of 5.0 by klarso11 Great service
Can't name even one example of what to improve. On duty front desk person very nice, I believe her name is Cassie.
December 8, 2013
Rated 4.0 out of 5.0 by MiMiof9 Bed
Only complaint we have was how uncomfortable the bed was. We try to stay at Holiday Inn Express when we travel but I don't believe we will stay at this one again. The bed was not comfortable at all. Everything else was good, it was clean and the staff was very nice but did not sleep well.
December 3, 2013
Rated 3.0 out of 5.0 by Tamham1 Cleanliness was an issue
Usually I find these rooms clean. The floor was heavily littered (leaf debris) in a couple of places that indicated it had not been vacumned. There was hair hanging from the blow dryer. The staff were very pleasant, as was my overall stay; however, since I found cleanliness not up to standard I kept finding myself inspecting the sheets and towels. While everything else was fine, cleanliness would be a deal breaker.
December 2, 2013
Rated 5.0 out of 5.0 by keithal my stay
great place very friendly staff and a great overall experience
November 18, 2013
Rated 4.0 out of 5.0 by Larry1948 Nice
You can tell it is an older HIE, but it seemed to be kept up.
November 11, 2013
Rated 5.0 out of 5.0 by Gossann great service. friendly and helpful staff
staff was very friendly and helpful. I would definitely stay at this location again
November 10, 2013
Rated 4.0 out of 5.0 by dunawayM The people make the difference
The young lady at the front desk was simply delightlful. Cassie represents the best qualities that frequent guests want and look for when choosing an hotel.
Kudos to her.
November 4, 2013
Rated 3.0 out of 5.0 by ITravelforwork Travel for work.
I travel at least monthly for work, sometimes several times a month. I often stay in a room priced lower than this room and while cheep for MANY people, the rate was more than I spend. The bed was very stiff by my standards, and caused me to be very sore the following morning. The room was very clean. I had to check in VERY early and they were cleaning the rooms from the night before. This was above and beyond as they were at max capacity the night before with the race day weekend.
My overall experience was good, however, I almost left to find another option in the area. I did not like the price and the person checking me in was VERY rude. I offered my debit card for payment and was asked 3 times if I had a credit card. In addition I was asked 2 times if I had enough balance to pay for the room and still have enough on the card to run a check on it. I was traveling for work and paying out of my own account, and I do not use my credit card as often as other people. I am not however a bum, un-employed, or broke. I did not represent myself that way and did not enjoy being treated that way either. For the price there are several other hotels in the area that must compare and lack the rude treatment I received.
The room also had no curtain to cover the window, while not an issue for me, my wife would have refused to sleep in a room like this. The curtain was light see thru material, and did not have a privacy curtain to pull close.
October 31, 2013
Rated 4.0 out of 5.0 by safety37 Helpful desk staff
good stay average breakfast bar. food could be much hotter when served.
October 30, 2013
Rated 5.0 out of 5.0 by PastorDan Always A Pleasure
As a member of Holiday Inn Priority Club it has always been a pleasurable stay with Holiday Inn properties. Rarely do I experience anything negative. Holiday Inn remains one of the most consistent and accommodating hotel chains. Holiday Inn Express gives a great balance between cost and quality of stay. Well done.
October 25, 2013
Rated 5.0 out of 5.0 by Wegotmarried Excellent!!!!
Staff great, friendly and helpful. Food choices great and good quality. Room clean, smells fresh, large good amenities and great bed for sleeping. Staff went out of their way to help find dinner. Check out easy. Coffee of good quality in room. A/C cooled room down quickly. We will stay here again when traveling. Great experience all the way around. Good parking for pulling a trailer also. Easy access to interstate.
October 18, 2013
Rated 3.0 out of 5.0 by GlenAR Good Staff and Service
Staff and Services were very hospitable and helpful. The staff eased our family stressful experience with their kindness. The common area provided a very comforting atmosphere. However, the beds weren't at the IHG comfort level we've experienced in our travels.
October 4, 2013
Rated 5.0 out of 5.0 by Jun3Bug Home Away From Home
We cannot say enough to adequately express our appreciation to the Staff for their professional, courteous and friendly service. They made us feel right at home. The room was well appointed and comfortable and quiet. The breakfast was fantastic! We rate the Bryant Holiday Inn Express 5 Stars all around and we will be back to stay with you. We highly recommend this property to all our friends and family. Thank you!
September 29, 2013
Rated 5.0 out of 5.0 by wmdb comfortable Bed
We enjoyed the room & the motel. We were able to have our baby (Small dog) with us. We travel every 6mo. to south Texas then north in April. We hope to stay at motel each time we travel We were treated with greatest respect.
September 27, 2013
Rated 4.0 out of 5.0 by zipstr My stay
My name is Walter Not Earl.
Did Earl get me points?
It was a very nice stay and would do it again.
September 26, 2013
Rated 5.0 out of 5.0 by Basketlady Great Location
It was a great location. Traveling with a very loaded car, the parking lot was light and secured and we felt that the car was safe. The staff was friendly and helpful. The room was comfortable and we
will definately come back.
September 20, 2013