Rated 4.1 out of 5 by 53
Rated 5.0 out of 5.0 by Jay88 A home away from home
I am a Platinum Level Priority Club member and I have had the distinct pleasure of staying at this hotel from September to December 2013 while on business in this area. I must extend my appreciation to the staff of this hotel, from the front desk, to housekeeping, to the breakfast staff and even the evening beer/wine service. Everyone was friendly, helpful and very respectful. I would leave at the end of the week and return Sunday for the next week of business and was always greeted as if I was a friend. They accommodated my every request - such as providing the same room to me week after week. One week, after checking out, I realized I had forgotten a personal item and left it in the room. One call to the desk, they confirmed they had the item and held onto until I returned for the next week's stay. I really cannot say how very pleased I was with my "home away from home" and you can be sure if I return to this area on business or pleasure, I will stay at this fine hotel. Thank you, everyone, at the Livermore Holiday Inn Express.
December 19, 2013
Rated 5.0 out of 5.0 by James911 great coustomer care
The staff a this hotel a great, especially Donna who went out her way to make are stay a very enjoyable. She recommended a great restaurant and made arrangements for our party to be taken to and from the Bart station. The Happy hour and breakfast was wonderful. Great place to stay.
December 16, 2013
Rated 5.0 out of 5.0 by redbaron930 Great Staff
Besides the normal things that you expect from Holiday Inn, the thing that stands out for me is the Staff. I mean from the Front Desk Staff to the Support Staff; all were friendly, smiling, knowledgeable and always asking if there was something they could do for us.
December 16, 2013