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Rated 4.5 out of 5 by 368 reviewers.
Rated 5.0 out of 5.0 by great location The hotel is on Albert Dock..ideal for visiting Liverpool One for retail therapy and enjoying the quaint shops and great restaurants on the dock itself. Room was a good size with amazing view over the Dock.comfy bed and good facilities. A stones throw from Echo Arena and the Wheel. Overall a great hotel in great location November 24, 2014
Rated 5.0 out of 5.0 by great hotel Hotel was really nice loved how they have kept the warehouse look, rooms were good size and clean and comfortable, will recommend to friends. November 22, 2014
Rated 5.0 out of 5.0 by Excellent stay The Holiday Inn Express on Albert Dock is in an excellent location both for business/leisure in terms of the Echo Arena and for spending time in the heritage area. The staff were excellent, the rooms comfortable and the complimentary breakfast was very good. November 21, 2014
Rated 4.0 out of 5.0 Great hotel shame about the price This is an excellent hotel which I have used several times, but I was surprised and disappointed by the cost which appeared to have been hiked because of an event in the arena opposite Facilities, location , staff etc were great as ever however November 18, 2014
Rated 4.0 out of 5.0 by Relaxing and Comfortable The room I was in with it's view over the Albert Dock was both very comfortable and relaxing. The staff were very friendly and hellpfull. The break fast was plentiful but the combination of scrambled eggs sausages and beans was not the most appetising November 18, 2014
Rated 4.0 out of 5.0 by OK My stay was ok but the last time I stayed at this hotel was better. I did get the room I requested over looking albert dock which was nice. It was only a few minetes walk into the town centre which was really big and lots of shops to look around. and also there are some lovely little shops and museums around albert dock There staff were friendly and did smile if you walked past and said hello but they all looked like they were forcing the happiness. My 6 extra firm pillows that I had requested in advance I was only give 2 and they were soft ones. Reception told me they did not have any firm pillows but were happy to provide some extra pillows but will be soft ones. they were brought to my room a couple of hours later. The sofa bed was broken and you could feel the metal bar, nearly the whole floor was squeeky, but everything was clean and tidy. The pipe was leaking under the sink in my room which was fixed in the couple of hours we were out of the room monday morning. Breakfast was nice and up to it's usual standards and area was clean and tidy. November 17, 2014
Rated 5.0 out of 5.0 by Very friendly staff and lovely sleep my partner and I stayed here for 2 nights in the end as had a long journey home, room availability was good, staff were very helpful and friendly, slept really well and was well priced, lovely breakfast in the morning and didn't have to be out till 11am . would stay here and definatly use holiday inns from now on. November 15, 2014
Rated 5.0 out of 5.0 by Really helpful staff Stayed at hotel as husband in, hospital, Staff were really good, many thanks to Danielle, who asked how my husband was and if we were alright, and the rest of the staff, who went out of there way to help. The rooms were lovely and spotlessly clean and breakfast good. November 15, 2014
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