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Rated 4.5 out of 5 by 579 reviewers.
Rated 5.0 out of 5.0 by lovely bright clean hotel in good location great hotel for leisure stay in Liverpool, Large clean room overlooking the dock, good central location. excellent selection at breakfast to get you started before visiting the museums, going shopping or a trip on the ferry which are all close by. We would certainly stay at this hotel again when visiting Liverpool. October 2, 2015
Rated 4.0 out of 5.0 by Comfortable bed lovely room over looking the docks! Basic comfortable bedroom. Amazing view over the docks. Great central location September 30, 2015
Rated 5.0 out of 5.0 by lovely hotel If the sun is shining and you want a short break in Liverpool I would recommend a stay here. We expected it to be noisy around the Albert Dock but were pleasantly surprised by just how quiet it is. We enjoyed a delicious meal in a bar/restaurant (Blue) along the dockside. We were there to go to a game at Anfield, we were told there were buses but chose a taxi £20 round trip, suited us as we were back at the hotel by 5.30! and feel it is perfectly placed on a scenic dockside, within walking distance to a huge shopping centre. September 29, 2015
Rated 5.0 out of 5.0 by A great situation and great service. On entering the room given, my first impression was that this room had been used by smokers. After telling the staff we were immediately shown a different room. This was excellent. What a fantastic view we had and how delightfully quiet . September 28, 2015
Rated 4.0 out of 5.0 by hotel rooms and staff Great!! The only thing that lets this hotel down is the breakfast. only hot food - sausage, beans and scramble egg. although on second morning NO sausages and egg went cold while waiting for the next lot!!! food needs to be topped up more frequently. Hardly any yogurts and croissants left on second morning (although we were there by 9am.) September 28, 2015
Rated 3.0 out of 5.0 by Excellent location, service and breakfast but No A/C and some noise Positive: Excellent location at Albert Dock, walking distance to bus station with connection to airport, good service, attractive room, great breakfast with many choices, good wifi. Negative: No A/C provided or bathroom ventilation because it is in an old historic brick building. You have to leave your windows open if you wish ventilation. Some noise before midnight because of live music under the hotel. Ask for room away from the club. September 28, 2015
Rated 5.0 out of 5.0 by comfort in great location A group of us occupied 7 rooms over 2 nights. All rooms were on the same floor as requested and everyone was happy with the comfort, cleanliness and amazing views from their room. It was busy in the dining room for breakfast, but we managed to sit together both mornings and everyone was happy with the choice at breakfast. The staff replenished the buffet as needed and there was plenty of choice. The atmosphere in the hotel was very relaxing and we were impressed with the character that has been retained with the brick walls and industrial features - doors and fittings. September 23, 2015
Rated 5.0 out of 5.0 by could not complain about the service If I have a concern. It would be about the parking facilties. At the previous Holiday Inns. The parking was free. But I do appreciate the difficuty involved. September 20, 2015
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