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Rated 4.5 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by The best location! We had an overnight stay with our two grandsons, aged eight and seven. Our room was spacious but best of all it had a view over the Albert Dock. The boys were thrilled with it. Their sofa bed was okay for them but I was glad we were in the "proper" bed which was much more comfortable. Breakfast was okay, plentiful, but just a little disappointing on there only being three hot dishes. We would certainly recommend this hotel for its excellent location and good value. Just to note, our car parking discount voucher didn't work for us either, but we won't lose sleep over £3! February 28, 2014
Rated 5.0 out of 5.0 by Fantastic location and great building! Liverpool - a great place to go! Albert Dock a great location to stay. Plenty of places to eat and enjoy a cocktail or two. Easy walking distance to the city centre and fabulous shops. Easy access to Liverpool and Beatles Museums. Would definitely visit again. February 27, 2014
Rated 5.0 out of 5.0 by Great staff and location The hotel was ideal for our family break, in a great location and within walking distance of the museums and restaurants. My husband was taken into hospital during our stay and the staff couldn't have been more friendly, helpful and supportive. They arranged for us to stay in the room and contacted the hotel we were due to stay in the next night to arrange a cancellation. I would certainly recommend the hotel. February 26, 2014
Rated 4.0 out of 5.0 by Great location. Hotel has a real contemporary feel due to the brick walls and high ceilings. It's location is excellent for those wishing to be near the city centre and Liverpool One Shopping Centre. Breakfast choice was adequate. The rooms were well set out and beds very comfortable. The only downside was that we had requested two twin rooms but were given one twin and one double instead. The double room was allocated to my son and nephew so wasn't appropriate. Luckily my daughter and I were able to swap them the twin room we had been given. Overall though, we thoroughly enjoyed our stay and would happily return. February 24, 2014
Rated 5.0 out of 5.0 by Helpful friendly staff Our stay at the Albert Dock was excellent. Myself and my daughter stayed there with five grandchildren. The staff were very helpful and nothing was a problem to them. The hotel is ten minutes walk to the city, docks, all the tourist attractions are on the doorstep. The only thing I would say is that the sofa beds could have been a bit more comfortable. February 23, 2014
Rated 3.0 out of 5.0 by soft beds, poor breakfast selection the first impression that you get of the hotel is not very welcoming as as the foyer is just a large bare space with no human contact, you have to go to the 2nd floor to get to reception. The hotel is looking some what tired and could do with some tlc. The bed was only a standard size bed and the mattress was very soft causing my self and my wife to continually roll into the centre, the breakfast menu states that you can choose from any of your favorite fruit, however the only fruit available was tinned orange or grapefruit segments, also only sausages, baked beans and what appeared to be scrambled egg that was probably made from powdered egg I was informed by some other members of our group that the breakfast was much better when they stayed there 2 years ago. In short I would look to stay in another hotel in the area in future. February 21, 2014
Rated 5.0 out of 5.0 by Great experience If you are looking for a great hotel in Albert Dock then you have found it. The location, service, staff, facilities, size of the room and the view from the room all fantastic !! I was a bit sceptical of what to expect at breakfast with some of the reviews people have put on however I am pleased to say was also fantastic - good choice, fresh food and again great friendly staff on duty. I would certainly recommend the hotel to anyone in the future - we will def be booking again the next time in Liverpool!! February 17, 2014
Rated 5.0 out of 5.0 by amazing service what a wounderful hotel with absolutly great staff!!!! Thank you Harry, James and all the others... you made it! We will be back February 16, 2014
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