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Rated 4.5 out of 5 by 505 reviewers.
Rated 5.0 out of 5.0 by excellent location and thoughtful staff. Overnight stay in accessible room was very good. Staff were thoughtful and pleasant. We would return for another stay happily July 5, 2015
Rated 3.0 out of 5.0 by breakfast and heat No air conditioning and windows only able to open a fraction meant it was unbearably hot. Bedrooms / shower room large and clean but the shower floor was VERY slippery. Breakfast was very poor and several staff unhelpful. Toast burnt, scrambled egg tasteless/plastic , limited selection of fruit and juice not fresh. Apart from the lack of air conditioning it would be easy to improve at little cost. I won't stay again. July 5, 2015
Rated 5.0 out of 5.0 by Great location and excellent sleep and breakfast Location was excellent for someone who wants to be next to the docks. We had an excellent sleep and the breakfast provided great choices (with the standard English breakfast options). I would recommend this location to anyone. July 4, 2015
Rated 5.0 out of 5.0 by Good location and spacious The Hotel is situated in a pleasant location and has been constructed from an old dock building which gives it character and environmental comfort. The location is excellent for venues such as the BT Conference Centre and the Tate gallery. My room was spacious and had original old brickwork: much more attractive than breezeblocks. Noise levels outside were mild to moderate, but the noise was not of an unpleasant type, mainly just people going about their business. From my part of the building I could hear Beatles music from an exhibition during the daytime. July 1, 2015
Rated 5.0 out of 5.0 by staff the hotel staff were very helpful.the room was clean and fresh as was the bathroom the wifi was good in the room and other areas of the hotel the view from the room was also good over looking the river and the hole stay was excellent. July 1, 2015
Rated 5.0 out of 5.0 by Great Location A clean friendly hotel in a great location. I only wish I had the time to explore Liverpool. June 29, 2015
Rated 4.0 out of 5.0 by Business Trip Excellent service and facilities as always and one of my favourite locations.. June 29, 2015
Rated 5.0 out of 5.0 by Great customer service but poor breakfasts The pull-out bed in our room was old and the mattress had seen its last day. Mark offered us another room which we declined. Instead he made the mattress firmer by adding blankets underneath. He was very helpful. I felt that the breakfast BUFFET left a lot to be desired. Choices were very few: runny eggs, cereal, warm milk, bland pastry, etc. Could offer hard-boiled eggs and/or waffles and bacon on the buffet. We were very pleased with everything else and would stay here again. June 25, 2015
  • 2015-07-07T10:31:45.023-05:00
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