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Rated 4.5 out of 5 by 287 reviewers.
Rated 5.0 out of 5.0 by Very spacious and comfortable Hotel has kept its character. Spacious room and corridors. Great location with a view of the River Mersey from our room. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable functional room, great location This is a great pick if you are in Liverpool for one or two nights. The rooms are large and attractive.Tthey are functional and the bed was fine. I had a nice view over the Mersey and the Conference Centre. The location is brilliant on the Albert Dock with the waterfront multi storey car park within a five minute walk. Very handy for the City and Liverpool One. The free breakfast is basic but okay. The hotel is great value for money. July 19, 2014
Rated 5.0 out of 5.0 by lovely room We really enjoyed our stay, the staff were very friendly and helpful and the room was large and spotless. Breakfast had a good choice of cereal and fruit, one morning the juice dispenser was not working properly so a member of staff went and bought some cartons of orange they could have easily just said there was none, At breakfast even when busy the tables and all areas were kept very clean. Only one slight blip, room faced The Liverpool Eye, and when bins were emptied in the early hours it was very noisy. But will return. July 17, 2014
Rated 5.0 out of 5.0 by Pleasant stay in Liverpool The hotel was excellent. Superb location with no traffic noise. Large room with a lovely view over Albert Dock. The staff were all friendly and helpful. Breakfast was included. I did not have a single problem during my stay, a pleasant change from London hotels. I would certainly stay here again. July 17, 2014
Rated 5.0 out of 5.0 by Fantastic location and impressive view Delighted with our choice of hotel. Lovely location on Albert Dock. Fantastic views of the dock and Liver Building. Great conversion of the 1800s warehouse, with iron beams and red brick arched ceiling. Great customer service. Would definitely stay again. July 16, 2014
Rated 5.0 out of 5.0 by great place to stay This is the third time we stayed at this hotel - perfect for museums, galleries and shops . Fab staff. Just a shame the room overlooked the late opening "What's Cooking" - rowdy hen parties shrieking to 3 pm then emptying bins full of bottles....... Ah well..... I would still highly recommend this hotel as a great base with fab facilities July 16, 2014
Rated 5.0 out of 5.0 by Great location and first class service Really enjoyed our stay. All the staff were really helpful. On arrival we were given discount vouchers for local restuarants which was very welcome. Great view from our room. First class. July 14, 2014
Rated 5.0 out of 5.0 by No wedding day blues Travelling to a family wedding can be stressful particularly when one of the party is 94 years old and needs lots of supporting equipment. Unpredictable things happen. Imagine our horror when the reception staff [clearly quaking] met us to say the accessible room occupant had refused to move on. Being pretty calm we viewed other rooms that she suggested. These proved to be ideal July 14, 2014
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