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Rated 4.5 out of 5 by 346 reviewers.
Rated 5.0 out of 5.0 by great hotel a great hotel next to the river mersey. close to echo arena and for shopping. easy to find. just look for the wheel !!! quiet area and hotel. lovely building. very clean. staff were very nice. September 28, 2014
Rated 4.0 out of 5.0 by One night I spent one night at the hotel with my family and it was a very good experience: it is next door to all main Albert Dock attractions, the rooms are spacious and ours was overlooking the docks. Breakfast is ok and staff are friendly. Recommended. September 24, 2014
Rated 3.0 out of 5.0 by Good place to stay and explore Liverpool A great location, friendly staff and good facilities, it was just too hot in the room, with no means of air conditioning. September 23, 2014
Rated 5.0 out of 5.0 by Friendly staff, good location Very happy, great hotel, perfect location for Arena and town, convenient parking, very clean, well prepared spotless room, comfy bed. Thank you. September 23, 2014
Rated 5.0 out of 5.0 by Great Location Very good hotel with great facilities in unique location. September 23, 2014
Rated 5.0 out of 5.0 by Great waterfront location We chose the hotel at the Albert Dock because of its location in the heart of the Liverpool Waterfront. We were allocated a room with disabled access. This was close to the reception area and lifts. It was very suitable for a visitor with mobility problems. The room overlooked the dock. It was a shame the outside of the windows were cleaned as we were leaving, because the view was so interesting. Additional parking for disabled visitors on site or in the public area opposite, would be helpful. The staff were helpful, efficient and friendly. The breakfast was adequate and basic as I would expect from a budget hotel. We had a very comfortable stay and we would be happy to recommend the hotel . September 22, 2014
Rated 5.0 out of 5.0 by Good central location and friendly staff Spacious, clean room and facilities. Friendly and helpful staff. September 20, 2014
Rated 5.0 out of 5.0 by Fantastic Break We have stayed here before so i knew exactly what to expect. I brought my Australian friend with me this time as she wanted to visit Liverpool. She was not disappointed and loved every minute of it. The room overlooked the docks and was spotlessly clean and the staff were friendly. The only niggle but this is really picky, is that she would have liked a little more variety at breakfast, for example she wanted black pudding and the plates are rather small, this is probably so you dont overfill your plate. All in all, she loved everything about the hotel and that was what the weekend was all about, September 18, 2014
Rated 4.0 out of 5.0 by Great Location, service and building Positives : quick and efficient check in, very helpful and friendly staff. Lovely building and great location. Room we had was large with lovely vaulted brick ceilings. Comfortable bed. tea & coffee facilities, flat screen TV, hairdryer etc. Negatives : Not serious but just to be aware. Our room was overlooking the river and above the bar next door so there was some noise in the morning opening up and street noise - this is because we had the window open and are not particularly early risers. The breakfast was sufficient and I didn't have the cooked breakfast, just the (tinned) fruit and yoghurt with small pastries. The hot breakfast looked OK, beans, scrambled egg and sausages. However, for the price it is really good value and would absolutely stay there again. September 11, 2014
Rated 3.0 out of 5.0 by Exellent location for shopping in Liverpool, bad breakfast Exellent location for shopping and dining in Liverpool, walking distance to Liverpool One, Chinatown, Central Station. Disappointed about the lack of storage, aircondition, safe and minibar in the room. Sound insulation was not good, was "entertained" by the couple in the next room. They really need to improve the breakfast, huge disappointment. No outside space for smokers, only an ashtray by the entrance. September 11, 2014
Rated 5.0 out of 5.0 by Great location Great location on the Albert Dock with all restaurants, bars, museums and attractions within yards, and within walking distance of the city centre. In a converted warehouse with lots of character and views of the dock from the window. The room was clean and modern, the staff helpful and the facilities good. Breakfast wasn't great but probably better than many HIE. Really minor niggles - shame the windows weren't cleaner, and the water pressure in the shower was disappointing. Otherwise this is a top place to stay for visiting Liverpool September 7, 2014
Rated 5.0 out of 5.0 Fab location Brilliantly positioned for restaurantsand mmuseums along waterfront and the shops in the lovely Liverpool 1 area. September 4, 2014
Rated 5.0 out of 5.0 by Good Place to stay This is a central, economic, clean comfortable hotel. Absolutely fine for visiting Liverpool or catching a ferry. Staff very good and continental breakfast included and more than adequate as a continental breakfast. September 3, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay We had a very enjoyable stay in the Holiday Inn Albert Dock, meeting up with college friends from our days in Liverpool. The hotel was very comfortable & welcoming. September 2, 2014
Rated 5.0 out of 5.0 by great relaxing hotel great service all round our stay was very pleasant , staff were very helpful, rooms were kept clean and tidy clean towels were supplied as required. we were able to come and go as it suited us, the hotel was situated as such that it was it easy reach to all amenities that we required. we would definitely stay again if we return to Liverpool September 2, 2014
Rated 4.0 out of 5.0 by Super location Exactly what we were wanting for our short stay with our grand children September 2, 2014
Rated 5.0 out of 5.0 by Excellent stay- will highly recommend! What a lovely surprise- excellent stay and unusual architecture-wide September 1, 2014
Rated 4.0 out of 5.0 by Enjoyable stay We stayed as a family of 4 (2 adults 2 children) on 26th - 28th August 2014. Staff were very welcoming, polite always had a hello - good morning/afternoon when ever they saw you, helpful with the parking and giving you directions to places. A very nice room with a lovely view of the docks. We discussed returning even before we left as there was so much more for us to see and do, we have stayed at holiday inn express previously in a different city and would definately choose to stay in one of their hotels where ever we go as we have only had good experiences with them. August 31, 2014
Rated 4.0 out of 5.0 Breakfast woes Very helpful receptionist "Maria" balanced the poor cooked breakfast which was undeniably "Not" the traditional English breakfast I'm sure many foreign visitors would relish ' otherwise all good' however I would now probably look elsewhere as I believe a fuller English breakfast is pivotal to a successful hotel August 31, 2014
Rated 4.0 out of 5.0 by Room Room clean.good bed. Parking was difficult,a long walk and difficult to find, also was expensive. August 30, 2014
Rated 4.0 out of 5.0 by Great for an overnight stay We recently stayed at the HI docklands The rooms are of a good size and clean and main bed comfortable. However our sons sofa bed was very uncomfortable My husband ended on sleeping in it and woke up stiff after a restless night. We didn't have this problem at the Leeds HI. Breakfast is included and I would say there is something for everyone from cereals to bread rolls and croissants Just wish that they would include bacon in with the cooked breakfast. Overall a good hotel great location and we plan to try other Holiday Inns around the country. Also I always find the staff to be friendly and helpful. August 29, 2014
Rated 5.0 out of 5.0 by Beautiful building and great service Gorgeous renovation next to docks, beautiful location and really friendly staff. Would definitely stay again August 27, 2014
Rated 4.0 out of 5.0 by Great setting, fabulous room overlooking Albert Dock. Our first visit to Liverpool with no real expectations of the Holiday Inn Express having not stayed with them before. Very pleased with room 209 overlooking Albert Dock with Tate in full view. Plenty of options for dining and cocktails! Two nights not enough to see everything we planned but good excuse to return and won't hesitate to stay at the Holiday Inn Express again. August 24, 2014
Rated 5.0 out of 5.0 by Clean and tidy I will recommend the hotel to anyone who wants to visit Liverpool especially. I very rarely go to these places, but my Sister had been so she came also. Thought it was worth visiting again. August 22, 2014
Rated 3.0 out of 5.0 by Very noisy location and uncomfortable beds Disappointed in this Holiday Inn Express. My experience has been great in previous IHG stays. Location is great however night time traffic is extremely noisy. Bed matresses-extremely soft. August 21, 2014
Rated 5.0 out of 5.0 by great location nice hotel in good position near many great bars and restaurants August 20, 2014
Rated 5.0 out of 5.0 by Lovely stay in a beautiful City This room was perfect for us- We came up for a week long city break, with the intention of doing a spot of sight-seeing. The location of the hotel meant that not only could we visit key locations, but we felt that we could stay for as long as we wanted without having to think about travelling back and waining energy levels. We had breakfast every morning which, despite the lack of change to set menu though out the week, provided a delicious and filling menu to suit all appetites and tastes. The staff were very friendly and helpful throughout the stay. Parking was £9 per day but this was great value considering the location which meant that we didn't really need to leave the car park. Room was delightful with stunning views over the Albert Docks- as the weather was very hot, and the windows were only able to open to a degree it was difficult at times to get cool breeze and fresh air into the room. This didn't hinder our enjoyment however because on stepping out of the hotel we were right on the water front and able to enjoy a brisk walk at any time. Thank you and we would definitely stay here again. August 19, 2014
Rated 5.0 out of 5.0 by Excellent venue and comfortable room We stayed in a family room for two nights. The hotel was clean and the room very comfortable. We were very impressed with the room which was in the old Albert Dock it was a good mixture of modern furnishings in an historic building. Breakfast was included with a good variety however if you came late a lot of the continental breakfast was no longer available. There was no noise from outside and the view of the dock was fantastic. August 18, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay Staff very friendly and happy to help. We arrived early and as our room was ready were able to get checked in straight away. Room was clean and tidy and very comfortable. We enjoyed breakfast the following morning and the hot selection was more than enough for us! We checked out with no fuss and were able to leave our bags securely at reception, ready for us to collect later that day. I would not hesitate to stay here again. August 18, 2014
Rated 4.0 out of 5.0 by Great value, excellent location, real sense of history This was our second stay in this historical building, which has been very nicely converted into spacious HI Express style rooms. Great location for anything in Liverpool. Lifts could be faster, but all else very satisfactory. August 15, 2014
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