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Rated 4.5 out of 5 by 500 reviewers.
Rated 5.0 out of 5.0 by Great Location A clean friendly hotel in a great location. I only wish I had the time to explore Liverpool. June 29, 2015
Rated 4.0 out of 5.0 by Business Trip Excellent service and facilities as always and one of my favourite locations.. June 29, 2015
Rated 5.0 out of 5.0 by Great customer service but poor breakfasts The pull-out bed in our room was old and the mattress had seen its last day. Mark offered us another room which we declined. Instead he made the mattress firmer by adding blankets underneath. He was very helpful. I felt that the breakfast BUFFET left a lot to be desired. Choices were very few: runny eggs, cereal, warm milk, bland pastry, etc. Could offer hard-boiled eggs and/or waffles and bacon on the buffet. We were very pleased with everything else and would stay here again. June 25, 2015
Rated 4.0 out of 5.0 by Albert Dock Liverpool Hotel was well located for access to Albert Dock, Echo Arena, BT conference center. Staff were helpful and friendly with assistance on questions about area, business related work needs. Hotel room was warm at night, with apparently no way to cool the room or circulate air which made it harder to sleep. Again breakfast was ok, but still cannot find bacon on a breakfast buffet with Holiday inn yet. Please fix OJ machine as well, it took forever to pour out 6oz of OJ and held up the line for all guests in the morning. I know in other establishments you have a better machine to dispense OJ for your guests. June 25, 2015
Rated 5.0 out of 5.0 by Lovely comfortable rooms Large rooms - access to all Liverpool has to offer is excellent. Access to bars, restaurants etc and to the Echo Arena is also excellent. Definitely stay here again. June 25, 2015
Rated 5.0 out of 5.0 by Albert Dock experience We stayed here for 2 nights on the way up to the lakes, from Sometset, excellent location right on the waterfront with views over the Mersey. Good central location to explore the docks area and easy walk to the centre. Nice restaurants and pubs on your doorstep. The hotel was a nice.experience in the converted warehouses, rooms in a good clean condition and the breakfast was good. Ideal place to stay for a Liverpool break. June 20, 2015
Rated 5.0 out of 5.0 by Breakfast area improvements Hotel excellent value for money. Excellent staff No complaints but the breakfast experience can easily be improved. The location of the fruit juice dispenser/glasses, is in a corner with the two tea/coffee machines. This creates a people jam making access difficult and slower than it need be. Tray shelf in front of the cutlery area would be helpful. The lifts are very slow. These minor suggestions highlight what a great value hotel this is - couldn't find any other fault. June 20, 2015
Rated 4.0 out of 5.0 by Lovely staff Lovely welcoming staff. Everything was really nice at the hotel. The only downside to my stay was that the floors creaked and I could clearly hear the people walking in the room next doors and also in the hall. Although I understand that this could be expected in such an old building, it did actually keep me awake during one night, when the people in the next room came home late and were walking around alot. June 18, 2015
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