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Rated 4.5 out of 5 by 367 reviewers.
Rated 3.0 out of 5.0 by Exellent location for shopping in Liverpool, bad breakfast Exellent location for shopping and dining in Liverpool, walking distance to Liverpool One, Chinatown, Central Station. Disappointed about the lack of storage, aircondition, safe and minibar in the room. Sound insulation was not good, was "entertained" by the couple in the next room. They really need to improve the breakfast, huge disappointment. No outside space for smokers, only an ashtray by the entrance. September 11, 2014
Rated 5.0 out of 5.0 by Great location Great location on the Albert Dock with all restaurants, bars, museums and attractions within yards, and within walking distance of the city centre. In a converted warehouse with lots of character and views of the dock from the window. The room was clean and modern, the staff helpful and the facilities good. Breakfast wasn't great but probably better than many HIE. Really minor niggles - shame the windows weren't cleaner, and the water pressure in the shower was disappointing. Otherwise this is a top place to stay for visiting Liverpool September 7, 2014
Rated 5.0 out of 5.0 Fab location Brilliantly positioned for restaurantsand mmuseums along waterfront and the shops in the lovely Liverpool 1 area. September 4, 2014
Rated 5.0 out of 5.0 by Good Place to stay This is a central, economic, clean comfortable hotel. Absolutely fine for visiting Liverpool or catching a ferry. Staff very good and continental breakfast included and more than adequate as a continental breakfast. September 3, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay We had a very enjoyable stay in the Holiday Inn Albert Dock, meeting up with college friends from our days in Liverpool. The hotel was very comfortable & welcoming. September 2, 2014
Rated 5.0 out of 5.0 by great relaxing hotel great service all round our stay was very pleasant , staff were very helpful, rooms were kept clean and tidy clean towels were supplied as required. we were able to come and go as it suited us, the hotel was situated as such that it was it easy reach to all amenities that we required. we would definitely stay again if we return to Liverpool September 2, 2014
Rated 4.0 out of 5.0 by Super location Exactly what we were wanting for our short stay with our grand children September 2, 2014
Rated 5.0 out of 5.0 by Excellent stay- will highly recommend! What a lovely surprise- excellent stay and unusual architecture-wide September 1, 2014
Rated 4.0 out of 5.0 by Enjoyable stay We stayed as a family of 4 (2 adults 2 children) on 26th - 28th August 2014. Staff were very welcoming, polite always had a hello - good morning/afternoon when ever they saw you, helpful with the parking and giving you directions to places. A very nice room with a lovely view of the docks. We discussed returning even before we left as there was so much more for us to see and do, we have stayed at holiday inn express previously in a different city and would definately choose to stay in one of their hotels where ever we go as we have only had good experiences with them. August 31, 2014
Rated 4.0 out of 5.0 Breakfast woes Very helpful receptionist "Maria" balanced the poor cooked breakfast which was undeniably "Not" the traditional English breakfast I'm sure many foreign visitors would relish ' otherwise all good' however I would now probably look elsewhere as I believe a fuller English breakfast is pivotal to a successful hotel August 31, 2014
Rated 4.0 out of 5.0 by Room Room clean.good bed. Parking was difficult,a long walk and difficult to find, also was expensive. August 30, 2014
Rated 4.0 out of 5.0 by Great for an overnight stay We recently stayed at the HI docklands The rooms are of a good size and clean and main bed comfortable. However our sons sofa bed was very uncomfortable My husband ended on sleeping in it and woke up stiff after a restless night. We didn't have this problem at the Leeds HI. Breakfast is included and I would say there is something for everyone from cereals to bread rolls and croissants Just wish that they would include bacon in with the cooked breakfast. Overall a good hotel great location and we plan to try other Holiday Inns around the country. Also I always find the staff to be friendly and helpful. August 29, 2014
Rated 5.0 out of 5.0 by Beautiful building and great service Gorgeous renovation next to docks, beautiful location and really friendly staff. Would definitely stay again August 27, 2014
Rated 4.0 out of 5.0 by Great setting, fabulous room overlooking Albert Dock. Our first visit to Liverpool with no real expectations of the Holiday Inn Express having not stayed with them before. Very pleased with room 209 overlooking Albert Dock with Tate in full view. Plenty of options for dining and cocktails! Two nights not enough to see everything we planned but good excuse to return and won't hesitate to stay at the Holiday Inn Express again. August 24, 2014
Rated 5.0 out of 5.0 by Clean and tidy I will recommend the hotel to anyone who wants to visit Liverpool especially. I very rarely go to these places, but my Sister had been so she came also. Thought it was worth visiting again. August 22, 2014
Rated 3.0 out of 5.0 by Very noisy location and uncomfortable beds Disappointed in this Holiday Inn Express. My experience has been great in previous IHG stays. Location is great however night time traffic is extremely noisy. Bed matresses-extremely soft. August 21, 2014
Rated 5.0 out of 5.0 by great location nice hotel in good position near many great bars and restaurants August 20, 2014
Rated 5.0 out of 5.0 by Lovely stay in a beautiful City This room was perfect for us- We came up for a week long city break, with the intention of doing a spot of sight-seeing. The location of the hotel meant that not only could we visit key locations, but we felt that we could stay for as long as we wanted without having to think about travelling back and waining energy levels. We had breakfast every morning which, despite the lack of change to set menu though out the week, provided a delicious and filling menu to suit all appetites and tastes. The staff were very friendly and helpful throughout the stay. Parking was £9 per day but this was great value considering the location which meant that we didn't really need to leave the car park. Room was delightful with stunning views over the Albert Docks- as the weather was very hot, and the windows were only able to open to a degree it was difficult at times to get cool breeze and fresh air into the room. This didn't hinder our enjoyment however because on stepping out of the hotel we were right on the water front and able to enjoy a brisk walk at any time. Thank you and we would definitely stay here again. August 19, 2014
Rated 5.0 out of 5.0 by Excellent venue and comfortable room We stayed in a family room for two nights. The hotel was clean and the room very comfortable. We were very impressed with the room which was in the old Albert Dock it was a good mixture of modern furnishings in an historic building. Breakfast was included with a good variety however if you came late a lot of the continental breakfast was no longer available. There was no noise from outside and the view of the dock was fantastic. August 18, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay Staff very friendly and happy to help. We arrived early and as our room was ready were able to get checked in straight away. Room was clean and tidy and very comfortable. We enjoyed breakfast the following morning and the hot selection was more than enough for us! We checked out with no fuss and were able to leave our bags securely at reception, ready for us to collect later that day. I would not hesitate to stay here again. August 18, 2014
Rated 4.0 out of 5.0 by Great value, excellent location, real sense of history This was our second stay in this historical building, which has been very nicely converted into spacious HI Express style rooms. Great location for anything in Liverpool. Lifts could be faster, but all else very satisfactory. August 15, 2014
Rated 5.0 out of 5.0 by Staff excellent All your staff were very welcoming and nothing was a problem. Very helpful. Exceptional staff. August 14, 2014
Rated 5.0 out of 5.0 by Holiday Inn Albert Dock Liverpool Excellent location with some fantastic views across the dock as well as the Mersey August 12, 2014
Rated 4.0 out of 5.0 by great location great service great place to stay, lots of places to eat locally .Very friendly helpful staff .Central for all attractions Great looking rooms good amenities but mattress was uncomfortable that said I would stay here again it was a small price to pay for the location August 11, 2014
Rated 4.0 out of 5.0 by comfortable stay A convenient place to stay when visiting Liverpool, close to Albert Dock attractions. Good value for money, with a decent sized room and comfortable bed. No car parking on site, but 25% off parking at Arena car park nearby. August 11, 2014
Rated 5.0 out of 5.0 by excellent hotel,very comfortable very good value hotel.. really close to river and Pierhead and Liverpool One We had our 2 grandsons with us and the room was spacious and comfortable. Would recommend the hotel to anyone visiting LIverpool as it is close to all the attractions. we did not need our car during our stay as the hotel is convienient for the river, all the museums and shops. We enjoyed a quiet and comfortable nights sleep and a good breakfast. August 10, 2014
Rated 5.0 out of 5.0 by Nice Hotel in a Great Area Visiting relatives gave us an opportunity to stay in this hotel. while the hotel was great for what we expected the area that it is in adds that little bit extra. Wonder full restaurants and shops on the docks all on your doorstep and Liverpool center only a 5 minute walk away. August 10, 2014
Rated 4.0 out of 5.0 by Great place to stay Ideal stop for Albert Dock and the shopping experiece in Liverpool One. Great hotel, lovely rooms and helpful staff. Definitely go there again August 10, 2014
Rated 5.0 out of 5.0 by holiday inn express liverpool TOGETHER WITH MY DAUGHTER AND 12 YR OLD GRANDSON WE SPENT 1 NIGHT AT THE ABOVE HOTEL. THE STAFF ON ARRIVAL WERE HELPFUL FRIENDLY AND COMPETANT. THE ROOM WAS SPACIOUS WITH COMFORTABLE BEDS AND PILLOWS AND AN EXCELLENT SHOWER FACILITY. IT HAD GREAT VIEWS OVER THE DOCKS. WE WERE ABLE TO LEAVE OUR CASES AFTER CHECKING OUT AT 11 AM TO COLLECT LATER, WHICH ENABLED US TO LOOK AROUND THE GREAT MUSEUMS ON THE ALBERT DOCKS. A GREAT SHORT BREAK SO WELL DONE. MY ONLY COMMENT WOULD BE THE QUALITY OF THE BREAKFAST BUT FOR THE PRICE WE PAID WITH BREAKFAST FOR 3 OF US I WAS SATISFIED. WELL DONE HOLIDAY INN. August 6, 2014
Rated 4.0 out of 5.0 by Spacious rooms with good views. Loved the layout of the hotel. It was different but managed to maintain the old combined with the new. The rooms were spacious but carpets were a little grubby. I am sure that if management inspected rooms regularly, they would be able to rectify this. Will definitely go back though. I wish though, that Holiday Inn would cater for vegetarians, as in providing vegetarian sausages as an alternative to the pork.! August 4, 2014
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