Rated 4.0 out of 5.0 by NancyAT Cool Building
Loved the idea of staying in this old building in the Albert Dock. Lovely big rooms with view of the wheel. The original features of metal doors and hooks gave a sense of history of the building yet it still managed to be warm and comfortable. Very quiet despite nearby clubs.
The way in and the route to reception on the first floor should have been better signposted.
A sheet of information on local places to eat with closing times would have been appreciated.
February 19, 2013
Rated 5.0 out of 5.0 by janh47 another fab stay
My daughter and I have spent another few days in liverpool staying at your Holiday Inn Express on the Albert Dock.
Every time we stay with you we know we are going to have a beautiful room (with a view of the boats on the dock) that would be spotless, and the best nights sleep ever.
As always breakfast was great and included in the price. What more could you ask for.
February 18, 2013
Rated 4.0 out of 5.0 by Alix73 Comfort in a great location
Only there one night but could happily have stayed longer. Our room was spacious, quiet and had a great view of the Albert Dock. The beds were comfortable. Breakfast was a little basic but adequate. 24 hour parking was available at the nearby multi-storey. At £7.50 for 24 hours, (this includes a 20% discount for hotel guests), I thought it good value.
With its fantastic location on the Dock, close to the Echo Arena and to Liverpool One, I would recommend this hotel.
February 17, 2013
Rated 5.0 out of 5.0 by gaina64 awesome staff
we stayed 2nd feb , and asked for a dock view , when i got to my room ,although lovely , was not the traditional brick larger room we had had on previous occasions, and as it was a valentine treat i really wanted our special room , or similar , the manageress came to my rescue and exceeded all expectation ,she was brilliant , she took me to 8 different rooms to get me the right one , she was very patient and wonderful , am sorry cannot remember her name ( she had a walking stick )eventually i got my room after some rejigging , fantastic, cannot praise everyone enough , will defo be back very soon ,and make sure i ask for my room by number haha 310 by the way ,awesome thanx again Gaina
February 17, 2013
Rated 4.0 out of 5.0 by andy35 Hotel with Fantastic Suroundings
We Stayed for 1 night (Friday). The room was classic Holiday Inn express with the twist of the beautiful exposed brickwork of the Albert Dock. The Location was Fantasic and our room looked out into the Albert Dock itself. The room was quiet and there wasn't any problems with Late night revellers returning. The breakfast was OK rather than good and it took them a long time to reflll the hot breakfast buffet. However, the food was a minor issue and the whole expreience was lovely - the Albert Dock is a fantastic location. I wold certainly stay there again.
February 14, 2013
Rated 5.0 out of 5.0 by Engelsman Prime location, large rooms
Very impressed, prime location and amazingly large rooms. Helpful receptionists, easy parking (cost £7.50 overnight).
Dozens of restaurants within very short distance.
Will stay here again next time I need to be in Liverpool.
February 5, 2013
Rated 4.0 out of 5.0 by Chorleyfamily Good family room
we requested a family room with a view - and were provided with one overlooking the dock. The room was nice, although slightly small once the sofa bed was made up for the children.
Brekfast was good, lots of choice and the dining room was pleasant.
Would stay there again and recommend to others as well.
February 4, 2013
Rated 5.0 out of 5.0 by Phil1959 Wow and Wow
bit confusing on arrival as reception is upstairs and and could be signed a bit clearer. But welcome best yet to recieve at a Holiday Inn. Becky the receptionist very helpful and explained about the discount given at the car park and surrounding cafe/bars
Room massive well equiped with super view over the dock. Big modern TV with all the freeview channels. Powerful big shower.
Location, room and service make this a must will definately return.
January 31, 2013
Rated 5.0 out of 5.0 by Jasper40 Good Value Great Location
Well situated for all main attractions. Comfy surroundings and parking off site good value. Will recommend
January 19, 2013
Rated 5.0 out of 5.0 by Galahad Great location and room
Excellent helpful staff. Great room. Minor blemish in that hot breakfast ran out at 10.15
January 19, 2013
Rated 5.0 out of 5.0 by Hilary34 Brilliant view
We really enjoyed our stay at this hotel. We had a brilliant room overlooking the Albert Dock which was very scenic both during the day and at night with all the lights.
Good location so would definitely recommend this hotel.
January 15, 2013
Rated 5.0 out of 5.0 by CCU1 Great Stay
I like the H I EX hotels, just one night in Liverpool but a great experience. Nice room in a very comfortable hotel close to everything you need.. I will be staying again and I'll make sure it's longer next time..
January 11, 2013
Rated 4.0 out of 5.0 by Andrea42 Great Room, Great Value for Money
Stayed here for 2 nights January 1st and 2nd 2013. The room was very comfortable, liked the bare brick look and the kids loved the view of the boats on the Dock.
Beds were VERY comfortable as was the temperature of the room - not overpowering like most hotels (and you could adjust the radiator!) Bathroom was also spacious and clean.
Room was cleaned first morning whilst we were at breakfast and staff also called to ensure that it had been done.
Great location, close to main shopping centre etc. but also enough bars/restaruruants nearby so didnt have to move far with children of an evening.
Only criticism is the breakfast. Lots of choice of cereal and tea and coffee. A little fruit and yoghurts. Only hot choices were sausages, beans and scrambled eggs. This may have been sufficint had the stocks have been replenished regularly but was frequently non-existent or cold. Breakfast area was crowded and chaotic.
That aside would definitely stay here again, staff were very helpful.
January 9, 2013
Rated 3.0 out of 5.0 by Madmorgmart OK for 1 or 2 nights
I can definetly say I have stayed in better but OK for a short break.
We stayed for 2 nights over New Year but would not like to have stayed for longer.
No complaints about the cleanliness of all public areas or our bedroom but I found the bed linen shabby and well worn, needs to be updated.
Breakfast hot choices a bit limited (only 3).
Also could not understand why they did not open the bar until 12 pm.
January 8, 2013
Rated 4.0 out of 5.0 by Dawn123 loved our stay
We were impressed with everything, room size, comfort, cleanliness, helpfull staff, the only thing we thought was alittle poor was the lack of variety at breakfast and the plates are more the size of a saucer, but what we did eat was very good.
January 7, 2013
Rated 4.0 out of 5.0 by Helen66 Relaxing and unwind!
Stayed on the Abert Dock HI for 3 nights between Christmas and New Year and had a very enjoyable time, the rooms are spotless! The beds are very comfy and clean. Its a very handy hotel for the dock, its built in and with access from the hotel to the shops etc you don't need to worry about the weather. You can stroll under the 'pavillion' to a good selection of shops and cafes and restaurants. Theres 3 mueseums handy and the Tate Gallery, whose cafe is brilliant.
Theres no onsite parking but was directed to the Echo where it was 2 mins across the road and quite reasonable priced.
The whole place has a very safe feel to it, you can walk around the docks, across to Liverpool 1 and the nearby echo arena in safety, they re so well lit and level pavements. I really enjoyed my stay, the staff in the hotel are all nice and helpful. Thanks so much.
January 6, 2013
Rated 4.0 out of 5.0 by Camo Just what was needed
Nice hotel, good price great location and fab view
January 4, 2013
Rated 5.0 out of 5.0 by janh47 great room and location
What a fab place to stay. The room was great, overlooking the bay, 5 minute walk to Liverpool One, and only 2 minute walk to Echo Arena.
The staff were friendly and nothing was too much trouble.
The breakfast was ok. The only down side was the time waiting in a very long line to get to the breakfast. Didn't complain as the breakfast is included in the price.
We will definately be using the hotel again
January 4, 2013
Rated 4.0 out of 5.0 by MJF133 Great Stay
Really enjoyed our stay, good value for money and in a great location. Breakfast was very chaotic (reminded me of queing for school dinners!) and selection of food was poor. Despite this I would stay again.
January 4, 2013
Rated 4.0 out of 5.0 by AndyH Great location & rooms but breakfast disappointing
We've stayed here before & love the location, architecture & quality of rooms/housekeeping. We booked well in advanbce & got a very good price so overall we were satisfied. Just a couple of niggles - it was mid-december and the bedroom radiator was turned right down so the room was cold. As we went out to a show 15 minutes after arrival it was still cold when we came back to go to bed. Also, whilst we were one of the first into breakfast the warm food option was bland & tasteless & the 'continental' option similarly uninspiring, although perfectly edible.
December 19, 2012
Rated 4.0 out of 5.0 by Ken21 Great stay
We love Liverpool for shopping and have had short breaks before but this one topped the others the hotel was right on the Albert dock in fact our room had a great view of the dock the staff were very friendly the welcome was first rate we arrived a bit early but that wasn't a problem the room was clean and comfortable the only down side was the tea and coffee there was only 2 tea bags and 2 sugar +2 Canderel we don't drink coffee so that was one cup of tea each thankfully my wife doesn't take sugar so I could have both sugars there was 4 milk which seems odd 2 tea bags and 4 milk why? But there was a tesco close to the hotel we didn't realise that there would be tea bags and sugar at breakfast I think there should be a few more when you first arrive anyway don't let that put you off that's just my view . The breakfast was brill there was just about every thing you could want for a continental breakfast that alone was worth the money best we've had for a long time we will be going again next time we will be staying longer hope this is usefull to others.
December 18, 2012
Rated 1.0 out of 5.0 by Lotusmig Cosy room
Carpets need replacing. Doors need replacing. The hotel needs redecorating. The hotel is looking for very tired & is due for a revamp. Class of customer staying at the hotel - questionable. I am still waiting for the manager to get back to me. A week after my complaint e-mail.
December 16, 2012
Rated 4.0 out of 5.0 by Christian2012 Nice character brickwork. A comfortable night
The rooms have lots of character in the original red brick finish. An industrial look mixed with real comfort, great view of the docs too. Only negative being the breakfast layout. I stayed for two nights in December a great room, nice and warm, close to Liverpool one, places to eat and drink. Highly recommended.
December 14, 2012
Rated 5.0 out of 5.0
by Bartysnapper A great night.
We were in town to see Madness at the Echo Arena. This hotel could not be better situated. We could see the Arena directly opposite from our bedroom window and also the Mersey and view across the water.
All the staff were nice and helpful from check in to check out.
One exit takes you straight into Albert Dock and Liverpool 1 is straight across the main road.
I arrived in town by train but I believe parking is available.
The twin room was perfect and nicely finished. Nice TV and really big shower. The beds were very comfy.
The included breakfast was really good and my only minor gripe is that there is only a choice of 3 cooked items but it was all well cooked and adequate.
A good hotel and ideal if attending the Arena.
December 13, 2012
Rated 5.0 out of 5.0 by GHC1 spacious for express
Brilliant location, very spacious for an express, staff very helpful and friendly
December 10, 2012
Rated 4.0 out of 5.0 by Davy53 Breakfast
The choice was limited for a cooked breakfast and the only eggs available were a bit tasteless (scrambled).
December 10, 2012
Rated 5.0 out of 5.0 Very welcoming
All staff friendly and cooperative with lovely genuine local accents. All requests for service sympathetically dealt with.
December 7, 2012
Rated 5.0 out of 5.0 by SueF61 Wonderful location
Right on Albert Dock, in an imaginatively converted wharf building, this hotel is in a prime location for the Echo Arena, Liverpool One shopping centre and the historic waterfront. Our room was large, well equipped and really comfortable. Would thoroughly recommend it for anyone who wants to explore Liverpool.
November 28, 2012
Rated 5.0 out of 5.0 by bondy mrs bond
staff very helpful, booked a smoking room which was lovely and clean with lovely view. fantastic stay will definatley book again.
November 22, 2012
Rated 5.0 out of 5.0 by Maya9 Great stay
Lovely hotel. Walking distance to the city. In a beautiful location - very easy to find and park. Beautiful clean room with plenty of space. Breakfast was included and lots to choose from. Staff were very helpful. Would certainly book this hotel over the ones in the city centre- much better value.
November 18, 2012