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Rated 4.5 out of 5 by 331 reviewers.
Rated 4.0 out of 5.0 by We would stay here again The hotel is the perfect accommodation when staying in Central Liverpool. Despite being in the heart of the dock there was no intrusive noise and as the building is a warehouse conversion there is a feeling a spaciousness while moving around. June 12, 2014
Rated 5.0 out of 5.0 by Liverpool experience Great situation overlooking the docks, very friendly and helpful staff nothing to much trouble would certainly stay there again. June 12, 2014
Rated 5.0 out of 5.0 by Great location and comfortable stay Had a great weekend stay. Hotel in great location convenient for shops museums and restaurants. Breakfast was cooked very well and kept us going for most of the day. Room had great view over the dock and was very comfortable - bigger than we expected too. Would definitely recommend. June 12, 2014
Rated 5.0 out of 5.0 by good value Nice rooms ,central to all amenities...staff polite and friendly. June 10, 2014
Rated 5.0 out of 5.0 by Excellently situated hotel, staff very good, Excellently situated hotel, staff very good, rooms of good standard, showers good, overall very good short break, would definitely recommend Liverpool and the Holiday Inn express for anyone who wishes to visit the area. We will return again. June 9, 2014
Rated 4.0 out of 5.0 by Clean comfortable and great position for views over Albert Dock Lovely room and View, clean spacious and comfortable. Dining and reception good. one minor niggle dealt with quickly and efficiently. Superb position next to river, convenient for museums and ferry terminal. Bus stop for town a few yards away, and for sightseeing buses. Unfortunately one of the lifts was out of order waiting for part. More so as we were on 4th floor and reception on second floor. June 5, 2014
Rated 5.0 out of 5.0 by Another great stay at Albert Dock Liverpool This holiday Inn Express never fails to deliver an enjoyable stay. The staff are always so helpful and friendly. The location is perfect - beautiful views of Albert Dock and views of The Waterfront.. A perfect place to stay for a visit to Liverpool June 4, 2014
Rated 5.0 out of 5.0 by Great hotel, world class location. Another great visit due to the staff, rooms and location. I have travelled the world and the Albert Dock is on a par with any city. Anyone who visits Liverpool must see the city from the ferry or the Birkenhead side, world class. June 4, 2014
Rated 5.0 out of 5.0 by Fab Didn't have breakfast, so can't comment, but everything else was simply fantastic! Thank you! June 3, 2014
Rated 5.0 out of 5.0 by price lovely hotel say a lot but noticed prices are going up which is a dissappointment June 3, 2014
Rated 4.0 out of 5.0 by GREAT PLACE TO STAY We thoroughly enjoyed being at the Albert Dock staying at the Holiday Inn Express. The location is perfect for sightseeing. Close to everything, but not quite as hectic as in the main centre of town. The rooms and views were very nice. The included breakfast is always a nice bonus. All the staff we encountered was pleasant and attentive. The only down side was the comfort of the sofa bed. These should be looked at - while they may be comfortable for children they are definitely not great for adults to sleep on. June 2, 2014
Rated 5.0 out of 5.0 by And a good time was had by all Hotel in great location, in the centre of things but still nice and quiet. Stayed for two nights over half term in family room. Plenty of space for four and a lovely view over the docks. Excellent service from all staff, extremely courteous. Breakfast if we left it late meant some options were not avaliable but still plenty on offer. Will use again if we come back to liverpool. June 2, 2014
Rated 4.0 out of 5.0 by fantastic service, great location A fantastic location to be able to explore the docks and go into town. The staff were incredibly friendly and helpful. The room was spacious, quiet and the bed was very comfortable. The only negative was the breakfast. With over an hour left until the end if breakfast, the choice left was very limited. There were no pastries left and the hot food looked unappealing. Overall I would stay there again and would recommend it to others. June 1, 2014
Rated 5.0 out of 5.0 by Convenient, clean and comfortable I found this hotel to meet every expectation on my recent vacation to Liverpool. Located in a great and beautiful area made it very easy to enjoy the city with my family. May 31, 2014
Rated 4.0 out of 5.0 by comfortable stay and very friendly staff Came to stay at this hotel for one night because of it's close proximity to Echo Arena. It couldn't be more convenient. I came with my 9 year old daughter and we were made to feel very welcome by the very friendly staff. I was pleasantly surprised by the large room which was comfortable and clean with great views of the Albert Dock. The hotel is also just a short walk from the fabulous shopping at Liverpool One. We will definitely stay again when we come to another concert and will probably stay two nights because there is so much to do in the area. May 30, 2014
Rated 5.0 out of 5.0 by Albert Dock Good size room with view of the Mersey. Clean and modern furniture. Perhaps sound proofing between rooms could have been better but it was not a problem. Very good location for museums and shopping-plenty to do for couples or a family May 30, 2014
Rated 4.0 out of 5.0 by Great budget hotel Good room size for family with two teenagers. Z bed provided very quickly on request so both children could have own bed. Interesting design of hotel in beautiful old warehouse. Staff were friendly and helpful. Breakfast was fine but a bit limited. Would be happy to stay here again and recommend to others. May 29, 2014
Rated 5.0 out of 5.0 by Great location I went to Liverpool for the marathon and chose this hotel because it was so close to the start/finish. The room was for 4 of us as I had my family with me. It was very comfortable and had an excellent view of the docks. The staff at the hotel were very friendly and helpful. The breakfast on the Sunday was started earlier than usual so that all the runners could have breakfast before the race which was a real treat! Would definitely stay there again! May 29, 2014
Rated 5.0 out of 5.0 by Excellent staff, service an value of money I stayed 2 nights here with work. Great location for a conference at the Arena & Conference Centre, and a great hotel.I also like that breakfast is included.T he staff were very friendly and both check in and check out was very good. It was a little noisy overnight, but overall a good stay. I would go back to this hotel when i go back to Liverpool. May 28, 2014
Rated 5.0 out of 5.0 by Location! The location was excellent with several museums within walking distance and the variety of restaurants in the Albert Dock area. We also walked to the LIverpool One shopping centre and to catch the "Magical Mystery Tour" bus. The breakfast was so convenient and there was a nice variety of food options available. We would definitely stay here again. May 26, 2014
Rated 3.0 out of 5.0 by Very good location, but extremely noisy at weekends The hotel was selected because of the location. It's very convenient for museums and the ferry. The hotel amenities are generally good, but the choice of breakfast was fair and the ergonomics relating to access to tea/coffee making needs attention when there is more than one person wishing to use the two machines, as a queue builds up. I requested a room on the quiet side of the hotel, but I failed to get much sleep both on Friday night and Saturday night due to the high noise levels caused by the music emanating from the restaurants in very close proximity to the hotel, even through the double glazing! It did not stop until around 1 am on the Friday night and 3 am on Saturday night!! May 26, 2014
Rated 4.0 out of 5.0 by Great hotel Went here for a family get together ,found this hotel very well kept ,staff very polite , rooms very clean , low noise at night and day even though in a very busy area , which in it self is well placed to visit Liverpool , very handy for Liverpool one and The Arena ,would recommend this hotel to anyone .. May 21, 2014
Rated 4.0 out of 5.0 by Liverpool experience Hotel in fantastic position with fab views across the Mersey. Excellent location for all Liverpool has to offer. Rooms very spacious, very nicely decorated with excellent bathroom. Only 1 downside we stayed for 4 nights n a different choice for breakfast would be good. 4 mornings of sausage, scrambled egg n beans got a bit boring. Nicely cooked but does need a slight variation. However, with such excellent value for money n all the other qualities the hotel has, not a real issue. Would definitely recommend for all ages. May 19, 2014
Rated 4.0 out of 5.0 by day in liverpool spent 24hours in liverpool to go to a concert at the echo arena and have a bit of sightseeing. hotels is brilliantly located for the arena and places to eat, although some were quite pricey. checking in was quick and simple and the room was great for 1 night. my only moan was that there is no plug sockets near bedside, so if you need to charge your phone it has to be left on other side of room. also a small bedside clock would of been helpfull. May 18, 2014
Rated 5.0 out of 5.0 by Bedroom The only thing that wasn't really good was the bed. It was not firm enough for me and far too "springy". Room was spacious (if a little sparsely furnished. An easy chair would be useful.) May 12, 2014
Rated 5.0 out of 5.0 by Excellent choice for our first ever visit to Liverpool Had a great time on our first visit to Liverpool. Hotel was in a great location to visit museums and sights as well as near Liverpool One for places to eat. Everything about our stay was perfect apart from the weather! May 12, 2014
Rated 5.0 out of 5.0 Mrs Very nice room with lovely view. The staff are very friendly. May 9, 2014
Rated 5.0 out of 5.0 by great service at a great price. My wife and I thoroughly enjoyed our stay. We had a lovely view of the docks. We were only a 5 min walk form the town and 10 mins away from Matthew Street which we had come for. A little noisy in the early morning due to other guests. Breakfast was nice and hot with a varied selection. Overall we would recommend this hotel whole heartily and look forward to staying there again the very near future. May 4, 2014
Rated 5.0 out of 5.0 by Fantastic location Stayed for 1 night to see game at Anfield. Had seen hotel on previous visit and loved location. Room was great! 1 double bed, 1 single and a small double sofa bed. Perfect for 2 adults and 2 teenage children. Lovely breakfast buffet in morning, lots of choice. Had a pre match drink in bar. Eat at restaurant next door, got 20% off! Could see all Dock from our window. Really pleased stayed here. Often get too hot in hotel bedrooms and was really pleased this one had windows that actually opened. They had also provided towels and tea/ coffee for 4 people, not just the 2 adults. Excellent! April 30, 2014
Rated 5.0 out of 5.0 by Everything was great, staff very helpful and friendly. I booked a family room for myself and 2 daughters , very clean with plenty of space. When we arrived we were quite early so the room was not ready, it was no problem to leave our luggage at reception and the lady there was very helpful with direction. On the evening I enquired about restaurants and was given money off vouchers for the local ones. The complimentary breakfast was very good better than I expected, again we were able to leave our bag after we had checked out until later on in the day.Would recommend this hotel to anyone who wants a nice clean no hassle room for the night. April 28, 2014
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