Rated 4.5 out of 5 by 182
Rated 5.0 out of 5.0 Wow!
From the moment we arrived we loved this hotel. Better than 4 star hotels we have stayed in in the past.
Lovely staff, endless patience, I locked myself out not once but twice!
Room was wonderful,the stay was a birthday present for my sister and I had asked for a room with a nice view and we certainly got it.
Reasonable prices at the bar and a good hot breakfast.
We would stay again.
December 2, 2013
Rated 5.0 out of 5.0 by bobthebuilder72 Excellent hotel
We stayed at this hotel to visit a show at the Echo Arena recently and all I can say is we were extremely pleased. We have stayed at other Holiday Inn Expresses as well as several competitors in the same price bracket but this hotel was far the best we have ever stayed in. The hotel is situated in a a renovated old building right on Albert Dock approximately 150 yards from the Echo Arena which is perfect for anybody looking for somewhere to stay when visiting the arena.
The hotel is immaculate right through and finished to a very high standard for a hotel in this price category. The rooms were very clean and my only gripe was the mattress was too soft for my liking.
We had a double room overlooking the Albert Dock and the big wheel on the Arena complex which was a nice view. The room itself was very spacious for a double with plenty of hanging space, a large flat screen TV providing the usual freeview channels. The bathroom was very clean and spacious and the shower was easily controlled not like other hotels where it is either scalding hot or freezing cold.
Breakfast was the usual self service buffet style and once again for IHG hotels there was no bacon. I cannot blame the hotel for this as I know it is IHG Group policy not to serve Bacon at breakfast in any of their holiday inn express hotels (After reading the number of comments on this hotel and other IHG hotels about the lack of bacon, it really is about time bacon was offered)
The staff were courteous, polite and attentive to all our needs and were very knowledgeable of the area.
December 1, 2013
Rated 5.0 out of 5.0 by Highlander60 Pre Christmas break.
Have read mixed reviews but we certainly couldn't complain. When busy at breakfast we just had to say something was running out and it was replenished. We'll certainly be back.
December 1, 2013