Rated 5.0 out of 5.0 by Lelpot Comfortable night
We stayed 1 night in a double room. The service was really good as we arrived, very courteous staff. The room quality was good as were facilities available. I have stayed in airport hotels in the past but this one was exceptional in that it did not feel like one. It was very quiet and restful.
June 11, 2013
Rated 5.0 out of 5.0 by Angela45 Great value for money with great service.
Rooms well equipped and breakfast choices adequate with hot and cold options available. Have stayed here before and would have no hestitation in staying again or recommending to friends.
June 4, 2013
Rated 4.0 out of 5.0 by DaveM1980 Overall good, minor points could be improved
Very good for the money, can't argue with that. The choice of hot buffet was quite poor for breakfast. Susage, beans and scrambled egg is a little plain - some bacon, hash browns etc wouldnt hurt.
The bed was comfortable but a little squeeky with the slightest of movement.
Very clean throughout the room, good value drinks at the bar and staff were very good.
May 30, 2013
Rated 5.0 out of 5.0 by John96 Friendly staff.
Stayed at the hotel as part of a package going to see Liverpool F.C..
Made to feel very welcome by the staff , all of whom were very friendly and helpful . Would use this hotel again.
May 26, 2013
Rated 4.0 out of 5.0 by Tom666 Great Service
Stayed one Saturday night with my wife and son. We had a room on the fifth (top) floor which was great as the risk of noise was greatly reduced. Rooms are small, especially when you have the sofa bed down, but clean and comfortable with a decent bathroom. Although the hotel was full, staff on reception were great and couldn't do enough to help. Consistent with all other HIX, it delivered exactly what it said on the tin.
May 15, 2013
Rated 3.0 out of 5.0 by MAZ1972 OK
Well, we had booked a one night stay ready to fly very early the following morning, on arrival checking in I was asked to pay £30 (just incase of breakages etc) THIS WAS NOT POINTED OUT AT TIME OF ME MAKING THE BOOKING ON THEIR WEBSITE, I did of course decline and was told they could then refuse to check us in, I budget to every penny ready for our holiday the following morning, so therefore was £30 down before we had even started, then was told of course if NO breakages etc this would go back onto my card, and of course NO breakages were made and room was checked and all ok and the payment put back onto my card the day of departure, but this only went back on 5 days later!!!!!!!! so they had kept that £30 I needed for my holiday all of that time, and in that time we was on our way back home. Breakfast POOR by the way, not much choice, terrible. But rooms were lovely, and very very clean:)
Just be warned to pay an extra £30 on arrival, this would be better if they just took your card details and then if a problem then take the charge, but should not be taken the moment your checking in especially at 10.30 at night with a 3 yr old in tow.
Would not recommend.
May 10, 2013
Rated 1.0 out of 5.0 by NickD99 Detergents too strong & No Air Con
This is the worst HI Express I've stayed in. Normally I really like them. The detergents in the room or bedding were far too strong and made my skin really itchy and come out in a rash. There was no Air Con.
April 23, 2013
Rated 4.0 out of 5.0 by mel62 convenient hotel
I found this hotel on the whole, comfortable and convenient. the taxi service to and from the hotel was very handy. £2.70 and £2.50 respectively and doesn't break the bank. I did think that the food choices were a bit limited to microwave meals?? and over priced too for what they were. considering you have a captive audience.
April 21, 2013