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Rated 4.0 out of 5 by 191 reviewers.
Rated 1.0 out of 5.0 by Terrible Arrived just after midnight, but very slow check-in and room was not ready. Sofa-bed found to be faulty when they tried to make the bed, allocated another room. That was uninhabitable due to chemical fumes (like new paint). Third room was allocated which had been sitting empty yet 100% ready for family occupancy. Why were we led a dance round the hotel, late at night with children, when it wasn't necessary? Staff attitude very poor. We won't stay again under any circumstances. October 20, 2014
Rated 5.0 out of 5.0 by very close to liverpool airport We stayed here for one night before an early morning flight. Everything was great. And I was pleasantly surprised to discover that there is a breakfast included starting from 4am. Which was ideal for us on checkout. October 8, 2014
Rated 5.0 out of 5.0 by Service, Service, Service ! Thanks for everyone at the hotel, just spent six nights at this location for pleasure and business and found the entire staff to be one of the best service orientated I have ever come across, well done. I will come back again and would whole hardheartedly recommend this hotel, cheers. October 7, 2014
Rated 5.0 out of 5.0 by Great hotel, service and convenient for airport Would definitely stay at this hotel again. Staff very attentive and welcoming. Hotel very clean, breakfast good. October 6, 2014
Rated 5.0 out of 5.0 by Nice clean, comfortable and DDA compliant hotel This was my second visit at this hotel and is one of the best hotels i have stayed at. As a wheelchair user, my needs are slightly different and require an accessible room. This hotel has great disabled facilities. A walk-in shower with folded chair mounted to the wall and easily accessible wash basin. Furthermore, the light weight door to get into the room is great and i did not struggle at all with opening and letting my self in and out of the room. I have stayed at a number of other hotels in the past who have so called "accessible rooms" which have not been assessable enough for my requirements. This is a great hotel, clean, comfortable and friendly staff. Highly recommended. I will be visiting this hotel again. September 22, 2014
Rated 5.0 out of 5.0 by Excellent Very good staff. Bedroom very cleaned and comfortable. September 21, 2014
Rated 4.0 out of 5.0 by Thank you 9/10 Everything about the stay was great apart from one small issue. Staff were great, food quality and options were great, convenient location for flights, clean and moden...all good ! Unfotunately, the room doors did not have gas/hydraulic devices to stop doors banging shut as guests come and go..and because they do at varying times for all the differing flghts, it disturbed our sleep occasionally Fix this and it would get 10/10 September 21, 2014
Rated 3.0 out of 5.0 by Schlaflose Nächte und schlechtes WLAN Wie zuvor beschrieben, waren drei von vier nächten durch Lärm geprägt, bei denen an Schlaf nicht wirklich zu denken war. Das Zimmer wurde gewechselt, aber auch in den anderen Zimmer war ein erholsamer schlaf nicht möglich,. Das WLAN ist nicht verwendbar. Die Einrichtung des Zimmers ist hochwertig, Sauberkeit ok und Personal freundlich. Das Frühstück ist sehr eingeschränkt bei der Auswahl und bietet wenig Abwechslung September 16, 2014
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