Rated 4.0 out of 5 by 177
Rated 2.0 out of 5.0 by SBee098 Too many things not working......
Wifi not working, TV not working, table lamp not working, telephone missing....
August 20, 2014
Rated 2.0 out of 5.0 by Lesois No wifi
Wifi which should have been available was broken, problem for getting work done etc. Had already made other arrangements to eat out as previous stay there was no dinners available and I had to have take away pizza. Kettle in room not working so had to have a r,pom change, quite an upheaval although staff were v helpful in helping me to move. Later realised the kettle didn't work because my key card should have been inserted in the wall to make it work. Why didn't staff know to suggest this, I can't be the first person to forget to do this surely.
August 16, 2014
Rated 5.0 out of 5.0 by JD1111 Very good stay
Very good stay, easily booked online, convenient location for airport - we walked to the airport (20 mins) leaving car at hotel for an affordable price. Retail park nearby, breakfast included. Free wi-fi.
August 11, 2014
Rated 5.0 out of 5.0 by mary theresa very friendly staff and helpfull with the bags.
Would stay here again was clean tidy and lovely staff,it wasn't noisey even though is at the airport so goodnight sleep I did get.
August 9, 2014
Rated 1.0 out of 5.0 by darren11991122 DO NOT STAY AT THIS HOTEL!
This was the worst hotel stay I have experienced in my life, granted it was a warm weekend however staying in a room with 2 kids under 10 and not being able to get a single minute sleep is not what I call a good experience.
We were on the 5th floor and the temperature in the room was 33 degrees! okay so this hotel doesn't have air conditioning so I rang reception up at 2:30am asking if they had any fans for the room at which I was told for health and safety they can't provide fans and we're not allowed to bring one into the room.
I was advised to open the window! Really? it opens literally 3cms! the room was completely unacceptable and without a doubt ruined our weekend in Liverpool.
To give you an idea of how bad it was I checked out of the hotel on the Saturday morning with no hotel to go to luckily the Crown Plaza had a cancellation so we got into there for our 2nd night and got a great night sleep!
AVOID THIS HOTEL AT ALL COSTS>
July 30, 2014
Rated 2.0 out of 5.0 by kz98321 Unhappy Stay
We stayed at the Holiday Inn Express for 2 nights, but unfortunately the room had no air conditioning and the weather during our stay was sunny and very hot, resulting in a very hot uncomfortable room.
We booked a family room for 2 adults, 1 child and 1 baby. We felt quite squashed in the room with all of our bags, the baby crib, pushchair, etc. We were only provided with towels for 2 adults, nothing for our daughter. There were no blankets provided for the sofa bed (which was very uncomfortable) or provided with the baby's crib.
July 29, 2014
Rated 4.0 out of 5.0 by jjnk Good Location
This is a great location if you are traveling abroad and need a hotel for the night. The room was big and clean and the staff were helpful during check in and out. Staff were busy tidying up after customers and cleaning tables during breakfast.
The road noise was loud even with the window closed and as it was very hot it made it very stuffy.
We went down to breakfast at 9am and found that there wasn't much left, the eggs and beans were replenished but no bacon was seen and the sausages tasted cheap and nasty.
July 27, 2014
Rated 5.0 out of 5.0 by Lockhart Great hotel, friendly helpful staff
Stayed here for 2 nights last week to attend the Golf Open. Room was veery clean, cleaning staff very smiley and helpdful. Liam on the checkin was great at giving advice on buses into town etc. Overall great value for money and highly recommended.
July 26, 2014