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Rated 4.0 out of 5 by 183 reviewers.
Rated 5.0 out of 5.0 by Very good stay Very good stay, easily booked online, convenient location for airport - we walked to the airport (20 mins) leaving car at hotel for an affordable price. Retail park nearby, breakfast included. Free wi-fi. August 11, 2014
Rated 5.0 out of 5.0 by very friendly staff and helpfull with the bags. Would stay here again was clean tidy and lovely staff,it wasn't noisey even though is at the airport so goodnight sleep I did get. August 9, 2014
Rated 1.0 out of 5.0 by DO NOT STAY AT THIS HOTEL! This was the worst hotel stay I have experienced in my life, granted it was a warm weekend however staying in a room with 2 kids under 10 and not being able to get a single minute sleep is not what I call a good experience. We were on the 5th floor and the temperature in the room was 33 degrees! okay so this hotel doesn't have air conditioning so I rang reception up at 2:30am asking if they had any fans for the room at which I was told for health and safety they can't provide fans and we're not allowed to bring one into the room. I was advised to open the window! Really? it opens literally 3cms! the room was completely unacceptable and without a doubt ruined our weekend in Liverpool. To give you an idea of how bad it was I checked out of the hotel on the Saturday morning with no hotel to go to luckily the Crown Plaza had a cancellation so we got into there for our 2nd night and got a great night sleep! AVOID THIS HOTEL AT ALL COSTS> July 30, 2014
Rated 2.0 out of 5.0 by Unhappy Stay We stayed at the Holiday Inn Express for 2 nights, but unfortunately the room had no air conditioning and the weather during our stay was sunny and very hot, resulting in a very hot uncomfortable room. We booked a family room for 2 adults, 1 child and 1 baby. We felt quite squashed in the room with all of our bags, the baby crib, pushchair, etc. We were only provided with towels for 2 adults, nothing for our daughter. There were no blankets provided for the sofa bed (which was very uncomfortable) or provided with the baby's crib. July 29, 2014
Rated 4.0 out of 5.0 by Good Location Good points This is a great location if you are traveling abroad and need a hotel for the night. The room was big and clean and the staff were helpful during check in and out. Staff were busy tidying up after customers and cleaning tables during breakfast. Bad Points The road noise was loud even with the window closed and as it was very hot it made it very stuffy. We went down to breakfast at 9am and found that there wasn't much left, the eggs and beans were replenished but no bacon was seen and the sausages tasted cheap and nasty. July 27, 2014
Rated 5.0 out of 5.0 by Great hotel, friendly helpful staff Stayed here for 2 nights last week to attend the Golf Open. Room was veery clean, cleaning staff very smiley and helpdful. Liam on the checkin was great at giving advice on buses into town etc. Overall great value for money and highly recommended. July 26, 2014
Rated 3.0 out of 5.0 by Very average. Friendly and welcoming but incomplete cleaning and not the best beds. Fine for an overnight stay but not for a holiday. July 25, 2014
Rated 4.0 out of 5.0 by leisure stay very clean, friendly staff, wifi, and easy access for the disabled, staff willing to help anytime, I will be staying here again most definately good value for money, hotel and parking. July 21, 2014
Rated 5.0 out of 5.0 by Good and inexpensive short stay We were going over to the Isle of Man the next morning and we needed somewhere to spend the night. The Holiday Inn Express turned out to be great. It was quiet, the room was clean, the staff were helpful and there was a choice of pillows (hard or soft). We were a bit worried about the planes being loud but it was fine. We only needed about 30 minutes to get to the docks the next morning for the ferry. The car park was full when we arrived but one of the "lads" at reception told us that he would move his car and we could park there - brilliant. July 17, 2014
Rated 1.0 out of 5.0 by Car Parking Chaos The hotel car park has been turned into a long stay car park for those flying out of John Lennon Airport. This has got completely out of hand, meaning no parking for regular hotel guests. Instead of finding alternative long term parking, and realising that it has seriously messed up, the hotel has carried on regardless. There are cars double parked, on grass verges, in the few disabled spaces and now outside the hotel on double yellow lines, waiting to be clamped or towed away. We are checking out two nights early, as the situation is intolerable, and getting still worse. There has been a deathly silence from hotel management. Do not stay here if you have a car. The attached photo taken after 09.00, when car park is normally over half empty. July 9, 2014
Rated 4.0 out of 5.0 by Attentive and helpful staff The staff were attentive, going beyond their duties to help me. Hotel is clean and comfortable. July 7, 2014
Rated 4.0 out of 5.0 by Comfortable hotel near airport Quite a long walk from the airport. Although there is a bus stop outside there is no service. July 6, 2014
Rated 4.0 out of 5.0 by parking is terrible Great apart from parking of the 3 nights I stayed parked on the car park 0 times July 6, 2014
Rated 5.0 out of 5.0 by relaxing before a flight Very relaxing stay before early rise and flight. Breakfast available from very early, staff very helpful and efficient, parking and collection easy. Only drawback is getting a taxi on return to Liverpool airport July 3, 2014
Rated 1.0 out of 5.0 by Not happy I booked two rooms two months ago for myself and my cousin. On arrival we were allocated two vast disabled rooms. The bathroom had just a shower curtain and a small mirror at waist height. I immediately went to reception to try and change these rooms. After about half an hour I managed to change one. The receptionist told me that these rooms were exactly the same as the other rooms but with a few additions, obviously she had limited knowledge of the rooms in the hotel she worked in because they were not alike at all. We were away on a special birthday celebration and my cousin found the room she had too depressing to spend time in. This was not a late booking and I paid full price for both rooms. July 2, 2014
Rated 5.0 out of 5.0 by fab The hotel staff were very helpful and friendly on the reception and bar area. Offered help with taxis and advice about local restaurants. We stayed the night prior to our holiday and they sorted our taxi to the airport and car parking. Excellent value for money. Would definitely stay there again if flying early hours from Liverpool. Rooms were clean and comfortable. Well Done ! July 2, 2014
Rated 5.0 out of 5.0 by Great friendly service Friendly staff who can't do enough for you, spotless rooms and comfy bed. I was very impressed that at breakfast soya milk was available. I will be staying here on my next visit to Liverpool. June 24, 2014
Rated 5.0 out of 5.0 by Great night The hotel staff are very friendly.. very welcoming.. Had a great night sleep.. breakfast was lovely.. Definetly come again.. :) June 24, 2014
Rated 5.0 out of 5.0 by spotlessly clean, great shower room was spotlessly clean with what looked like a re-furbed bathroom with great walk in shower. Early breakfast was a bonus due to early flight June 23, 2014
Rated 2.0 out of 5.0 by Rooms not as comfortable as other Holiday Inns We have stayed in other Holiday Inn Express for a couple of nights at a time and found the rooms a great deal nicer. This reminded me of student accommodation. Very disappointed with the standard of room. June 18, 2014
Rated 4.0 out of 5.0 by clean modern great breakfast Lovely staff great breakfast comfortable beds Everything was lovely and clean Nice towels and lovely soap. Just the noise from other guests spoiled it but that was not the hotels fault June 18, 2014
Rated 4.0 out of 5.0 by Well appointed room A well appointed room with a good breakfast to follow. June 18, 2014
Rated 4.0 out of 5.0 by Good as always Inviting with a warm welcome at check in Ideally placed for work and a trip into the City when on leisure break WIll always recommend June 16, 2014
Rated 5.0 out of 5.0 by clean rooms and frendly staff pleased with my stay value for money and clean rooms.Will use again . June 15, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable Hotel is everything you expect from a holiday inn express. If you have an early start hey do a buffet breakfast from 4.00 which was very handy. Only downside to the hotel is that it's too far to walk to the airport with your bags and they don't have a transfer service. This means you get ripped off by the taxis at the airport when you return to pick up your car. Other than that no complaints. June 15, 2014
Rated 5.0 out of 5.0 by Early Start Excellent for parking and breakfast for very early flights from Liverpool Airport June 15, 2014
Rated 5.0 out of 5.0 by mistake made a mistake on the previouse page, i did find the breakfast very good and also the relazing was excellent,but by mistake i thicked the wrong box. June 12, 2014
Rated 3.0 out of 5.0 by Basic, clean accomodation Plenty of parking space. Booked room for 3 adults but sofa bed was poor quality and suitable for children only. Hotel should note this in their advertising and save discomfort of guests. Rooms are ideal for couple as use of sofa bed means barely room enough to move. Rooms are basic but very clean and would stay again as a couple only. Signs state Wi-Fi in all rooms but we could not access and had to be moved to top floor so that we could use. Breakfast variety is good but cooked items are of poor quality and avoided these altogether 2nd day. June 8, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service .every thing was fine.we had a problem setting the alarm on the tv,but a nice young man came up to our room to help.he then set the alarm on our mobile,we then asked for a call to be put through from reception, great service. many thanks June 6, 2014
Rated 5.0 out of 5.0 by excellent stay would use this hotel again, clean, helpful staff, good value for money June 2, 2014
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