Rated 3.9 out of 5 by 122
Rated 3.0 out of 5.0 by Ro66y Cold / Lack of atmosphere
Check in went reasonably okay, friendly staff, but the young lady couldn't add/marry up IHG card to the booking, she had to ask her relief.
Breakfast was good, however the evening meal choices, for a HIE, were poor, choice being a burger or a microwave meal. There was an option for a takeaway be it Chinese or Indian, not very good choices if staying a few days.
The bar area was very cold (the Penguins had their coats on!!#, I asked for the AC to be turned off, as it was blowing out of the ceiling vents, I was told it was off, so I asked for the heating to be turned up, 'it already was'.
Fortunately, over the road was another hotel, which had my evening time custom as the bar had an atmosphere #and warm#, also a good restaurant.
Certainly this HIE was the worst bar/evening restaurant I have experienced.
December 15, 2014
Rated 5.0 out of 5.0 by Patto1 Excellent Service
We have always and still are very impressed with the service of the staff at the Holiday Inn Express, Knowsley.
Over the years the Hotel rooms have started to look well worn. The rooms are in need of refurbishment.
December 7, 2014
Rated 3.0 out of 5.0 by kmc23w Typical HiEx Experience
HI Express Knowsley offers and gives exactly what you expect, an efficient, clean and modern hotel that provides functional hospitality and comfort.
Smokers outside the front entrance are somewhat off putting and the odour gets into reception.
December 2, 2014