Rated 4.4 out of 5 by 76
Rated 3.0 out of 5.0 by Phildoc Average guest service
I tried to call down to the front desk to get an extra blanket only to find the phone did not work. So when I called on my cell was told I would have to come to the front desk to get it. Not much in the way of guest service.
January 21, 2015
Rated 5.0 out of 5.0 by dmeyer Home Away From Home
We often stay at this hotel to visit incarcerated loved ones in the area. The staff are all very friendly, extremely professional and inviting! We love everything about the hotel - the rooms are always sparkling clean, the breakfast served in the morning is fresh, hot, delicious
January 19, 2015
Rated 3.0 out of 5.0 by RSGM Nice staff
Dirty room , dirty sofa and pullout bed. The check in staff was very friendly and helpful, but there was a grumpy lady the next morning. The man that I checked out with was nice and friendly, I told him my complaint and he said someone would probably call??? Not sure of a call , but I did get this survey. The breakfast was average, and the little pancakes were fun for the kids. The lady in there was very nice and helpful. We have stayed at a lot of H I
January 19, 2015
Rated 5.0 out of 5.0 by Caroleme Overall quality of the mattress
This is a common problem with the Holiday Inn chain of hotels. Overall the mattress is extremely firm and does not lend itself to a comfortable night's sleep. Occasionally they are so hard, one feels like lining up the pillows and sleeping on them. Otherwise, their hotels are wonderful.
January 10, 2015
Rated 5.0 out of 5.0 by C Drury Great Hotel and Staff
Had a great stay and the hotel was very clean, beds comfortable and staff made you feel right at home. I will be back to in the future
January 6, 2015
Rated 5.0 out of 5.0 by HoustonTX2014 Great location-Close to Houston-Great Value
Great location-Close to Houston-Great Value
Easy to find
Restaurant and shops, close to the Hotel in Livingston.
January 4, 2015
Rated 4.0 out of 5.0 by katykate Nice location and hotel
I have stayed at this HIE several times on work trips. The front desk staff is always very nice and makes check in easy. My room is comfortable and the breakfast is always great with a lot of options. I always enjoy staying here because its close to town, places to eat and the hotel has a deal with the gym across the parking lot so you can go work out.
December 15, 2014
Rated 5.0 out of 5.0 by lilmama59 Perfect Hotel
The staff went out of their way to make sure our stay was enjoyable. Everything was 10
We plan on staying there on our next visits for 2015
December 2, 2014