Rated 4.2 out of 5 by 118
Rated 2.0 out of 5.0 by TouristYYZ Misinformed staff
I was traveling for work, my partner and I were transporting a helicopter thru Billings. My partner called ahead to see if there was room to park and the person that answered the desk said yes. If I had known which hotel he had called I would have told him to find us another hotel because I've been burned at this hotel before.
We arrived in a snow storm, I got stuck trying to get the helicopter transporter out of the road into the hotel.
The room was OK, the hotel clean, but the staff does not have a clue about parking anything larger than a Prius.
December 20, 2014
Rated 4.0 out of 5.0 by generic nickname 99 Comfortable stay
They didn't have an airport shuttle so I had to wait in the airport until my rental car was ready. This is really the only complaint. The rest of the stay was on par for HI.
December 6, 2014
Rated 2.0 out of 5.0 by sportsfan2727 Regular Holiday Inn Express User - Wont stay here again
Terribly isolated location, only things on this exit are a burger king, a taxidermy, and a gas station (not in Billings!). I found out shortly after getting on the road the next morning my brand new car had a tire slashed with a razor blade overnight at that facility. The hotel backs up to a train track in which trains ran every night on the hour slamming their horn and waking me up. TV service in the room was static filled and froze every 5 seconds making it impossible to watch. If it weren't for the nice staff this hotel would get a zero from me. The staff were great and friendly, they're just working with an absolutely AWFUL property.
December 3, 2014