Rated 4.6 out of 5 by 168
Rated 5.0 out of 5.0 by Alicia of MV Breakfast Room
Grace from breakfast room was so nice. I had breakfast for 5 days, and she was always helpful, and smiling all the time. Thanks Grace.
January 21, 2015
Rated 5.0 out of 5.0 by 27royd Location
The only down side to this property is the location is difficult to find.
January 17, 2015
Rated 1.0 out of 5.0 by DaveF6699 Very disappointing...
1-Fast check-in and Alicia at the front desk was great!
2-There was a couch in the room which made watching TV more comfortable.
1-The air conditioner in our room wasn't working properly.
2-The grave shift front desk guy was never at the front desk. I called at 1145pm to report the a/c problem and he called back 5 minutes later, saying he was away from the front desk "folding towels". I then called at 100am to do a wake-up call and he didn't answer.
3-The bed and pillows were uncomfortable.
4-The positioning of the bed and the a/c made both of us get scratchy throats the entire weekend.
5-They don't have Headline News on their cable, but instead have three different HBO channels.
6-We realized late the first night that we didn't have a "do not disturb" sign. So the next morning, I saw the maid in the hall around 10am and asked her for one. She said she would bring it to me. At 1115am, still hadn't received one but we thought we'd head out anyway. To my surprise, she HAD brought it and hung it on our door. I thought that was a nice gesture, giving it to us without bothering us. So we took it off the door and left for the day. Imagine our surprise when we returned to our room at 645pm and realized THE MAID NEVER CLEANED OUR ROOM! We called down and were told that because we had a do not disturb sign on our door at 1100am, they thought we didn't want service. Mind you, it was a sign that THE HOTEL put on my door!
So we never got our room serviced.
7-The pool area is okay - the Jacuzzi is too hot. And the clientele hanging out by the pool is not to be desired. The one guy was watching four kids splashing and jumping into the pool, even though the signs said both were against the rules. As my wife walked by the pool to head to the room, the kids splashed her and she told the kids they weren't supposed to be splashing. The guy ERUPTED and started yelling at her for talking to his kids, and then proceeded to tell the kids to splash some more!
8-I was told by Alicia all that happened and she said she was on the phone with her manager and that they would give me all of the bonus points they could. Today I notice I received 2000 bonus points. Thanks?
January 12, 2015
Rated 5.0 out of 5.0 by Arlet Great response from front desk
Julie S. was so very helpful and so very polite.You have a great employee. It was so helpful when I made my reservation she new who I was...and also when I arrived...That makes you feel wonderful
January 10, 2015
Rated 2.0 out of 5.0 by TaborSpartan95 Below expectations for Holiday Inn Express
- I was not offered snacks and/or points upon arrival.
- Elevator was filthy.
- Room temperature was 60 degrees due to the AC running despite the fact that it was in the mid-40's outside.
January 9, 2015
Rated 5.0 out of 5.0 by lainers64 Great place to stay
My husband and I stayed here New Year's eve so that we could be close to the venue of the party we were attending at a local winery. Hotel was just off the freeway but far enough away to seem secluded. Very quiet. Not sure if this location is new or just remodeled, but it was very clean and nice. We would definitely stay here again!
January 8, 2015
Rated 5.0 out of 5.0 by GilbertM764 New Years Eve retreat
Stayed here after NYE party nearby. Great staff, nice property, lovely and comfortable room, wonderful amenities. However, may I suggest better signage at driveway entrance... maybe some tall, driveway marker flags with hotel logo and name on it? New development property like this needs more signage.
January 7, 2015
Rated 5.0 out of 5.0 by jbb3141 Great Front Desk Service
We had a great stay at Lodi Holiday Inn Express. We've stayed here in the past and would return to this location. The front desk service was superb. Fast and easy check-in and check-out. They were also able to make recommendations about local places to eat. They helped set up a stay at SLO and made excellent recommendations about this portion of our trip.
January 5, 2015