Rated 4.6 out of 5 by 130
Rated 5.0 out of 5.0 by kawamura front desk
was impressed how this person handled a phone issue with a guest and tried to tell this person numerous times what they can do to solve the problem at hand
September 18, 2014
Rated 4.0 out of 5.0 by grapefest great service
September 17, 2014
Rated 5.0 out of 5.0 by Tri21 Excellent Hotel
We recently booked quite a few rooms at this hotel, for ourselves and guests at our son's wedding. The people who work at this hotel could not be nicer. We had to add rooms, modify dates, etc, several times before the arrival date, and each time the person on the end of the phone was nothing but friendly and extremely helpful. It was really a pleasure to do business with this hotel!
The hotel is so nice... very clean and welcoming in the lobby. The breakfast room is bright and clean. I have two words for the breakfast.... Cinnamon Rolls! The rest of the breakfast food is very good, but those cinnamon rolls are excellent!
Our room was very nice. We had a room with 2 queen beds and a fold out sofa, all of which we used. The beds and even the fold out sofa were very comfortable. The room was clean as can be. The bath amenities were great. The only thing I can complain about in our entire stay is the pillows... I'm a pillow person and didn't think those were great. I asked other family members in other rooms and they said their pillows were fine, so maybe it was a fluke that we had funky pillows. But other than that, our room was excellent.
The location is great... close enough to Highway 99 for ease of travel, but far enough away that you don't hear it.
I was so pleased that we chose the Holiday Inn Express Lodi as our accommodations for the wedding. It was a great experience staying there! Congratulations to the staff for being so awesome!!!
September 14, 2014
Rated 5.0 out of 5.0 by wine taster 60 Great facility
Hotel staff was very accommodating
Room was great and we received the type of room we requested.
Staff was helpful and knowledgeable about the area.
We definitely will stay at this property on our next visit to this area.
September 10, 2014
Rated 5.0 out of 5.0 by Skyline1 Friendly staff and excellent service
The staff was excellent with any questions we had about the area. very nice room and quality breakfast.
September 10, 2014
Rated 4.0 out of 5.0 by freddy8008 Good business stay hotel
Good place to stay for business trip. Comfortable beds and well kept hotel.
September 9, 2014
Rated 5.0 out of 5.0 by Bloichefeliz Room was very nice and clean.
We like that fact that the hotel was aware of recycling and used paper products where posable in the breakfast room.
September 8, 2014
Rated 4.0 out of 5.0 by RedTxDrt1 Great Stay
Pleasant Staff and Comfortable Room. Will stay again
September 8, 2014
Rated 5.0 out of 5.0 by Vacation Family Great Place to Stay
Wonderful staff, clean, comfortable and accomidating. Will stay here again and again!
September 8, 2014
Rated 5.0 out of 5.0 by Kiker1953 Full comfort and friendly staff
I enjoyed very much my stay. This is my home away from home. Everyone is nice, friendly and efficient. The room is great and the food is excellent. Many thanks
September 4, 2014
Rated 4.0 out of 5.0 by Al-Barb Need to change heat/ac with a notice on the heater/ac unit
We were unable to contron the heat/ac with the unit controls. My wife was very unconfortable with the setting which made her cold. A call to the desk did not ring. My wife at 2am went to the desk and very knowledable young man came to our room and showed us the thermostat. Which solved the probelm. He checked both phones for reaching the desk, neither worked. You need to place a notice on the heater/ac unit neer the control box to advise that the unit operates with a thermostat placed on the wall.
September 1, 2014
Rated 5.0 out of 5.0 by IMAGENI Breakfast
Need a larger variety of fruit for breakfast. It was so busy last week that the staff could not keep up with the coffee needs.
August 30, 2014
Rated 5.0 out of 5.0 by Whimtrail The human touch by Grace
The visit to this hotel was made special by the employee in charge of making coffee and breakfast in the morning. A perfect grace of making you feel at home at the time you like to touch your coffee.
Grace offered much more than the usual breakfast ingredients. Her personal interaction and sensitivity in reaching out to the needs of the guests reflected a woman with wonderful people skills.
A mother of 5 adult children, eleven grand children fully dedicated to make us as guest "at home".
Grace is her name. We left her with a note and a card expressing our thanks for the warm personal interest in making our morning stay as comfortable with very efficient services.
Thank you Grace.
August 29, 2014
Rated 4.0 out of 5.0 by GBear007 clean and friendly
hotel is new and the staff is friendly. the AC could have been quiter but overall, it was pleasant and the price was right.
August 29, 2014
Rated 5.0 out of 5.0 by LarryMT Losi in August
This property is relatively new, has maintained the cleanliness associated with newness. The staff were helpful, the room cleaning crew did an excellent job. I would recommend this facility for anyone whether one night or more.
August 26, 2014
Rated 5.0 out of 5.0 by Bpugh nice staff and good rooms
nice people, good rooms nice beds clean environment.
August 23, 2014
Rated 5.0 out of 5.0 by DJ54 Great Room Server
The hostess in the Great Room was very helpful in making sure that all of the guest were cared for. She was always offering to get something or make suggestions.
August 22, 2014
Rated 5.0 out of 5.0 by JohnB68 Just right
Super comfortable and very clean. I travel quite a bit for my company and try to stay at a IHG brand all the time they are friendly courteous and rooms are always clean if not they go above and beyond to ensure my stay is awesome. No exception here in Lodi.
August 18, 2014
Rated 5.0 out of 5.0 by businesscustomer Great business lodging
Good variety of breakfast. Muffins were overly moist, like most bulk packaged and unwrapped ones are. Waffles were delicious. Thank you.
August 18, 2014
Rated 4.0 out of 5.0 by Bballgo Very nice but not internet
The hotel was very nice and the staff were very friendly. My only problem was with the internet. It either wasn't working or was very slow. I was on vacation so it was alright not having internet as this meant I had an excuse not to check on work stuff.
August 14, 2014
Rated 5.0 out of 5.0 by chilly242424 quite surprised
The room was more than spacious, the staff was very friendly and the breakfast I actually asked the employee at the counter if it was professionally set up only to find he did it himself...The only thing I wish was better was the pool size and wish it was outside not inside....But not an issue really...I was very happy with my stay, my room and the staff and food...will be staying here everytime Im in the area!
August 13, 2014
Rated 5.0 out of 5.0 by creative65 mi casa
home away from home such a pleasure every time staying here the surroundings are growing just becoming more more beautiful every time I really enjoy staying here I'm truly recommend it highly
August 12, 2014
Rated 4.0 out of 5.0 by Corporate101 Holiday Inn Lodi Experience
Overall I had an excellent experience at this location. Staff were very helpful and pleasant. The hotel is situation on an odd property and it is difficult to understand which entrance you need to use. Better signage on the road would be good. Breakfast was fair. If there is anything I would suggest improving, it would be the layout of the dining area and food choices.
August 11, 2014
Rated 1.0 out of 5.0 by Dawg2014 Overpriced, bad internet, uncomfortable room
Room was hot and hard to figure out how to set fan/ac
Internet was very slow and unreliable
High price charged to regular business traveller
August 2, 2014
Rated 5.0 out of 5.0 by devern nice motel
enjoyed our short stay at this motel. very clean and modern looking. would stay here again.
July 30, 2014
Rated 5.0 out of 5.0 by mickfish1 clean and hospitable
we were really pleased with the room and comfort of the bed at this hotel. For the price the hotel was very clean, served buffet breakfast with good choices, and the staff was very attentive. The complimentary wine and beer in the evening was an added bonus. Great conversations with other guests and staff. Overall a 9
July 29, 2014
Rated 5.0 out of 5.0 by Oldest in family Wonderful experience!!
We enjoyed the hotel and all of the personell, they were all great. We only had one complaint and our room was a little chilly for us due to our age. and the cooler air outside. but when weasked how to turn up the heat, they said they only had air in summer and heat during winter. Within 5 minutes they were there with a heater that took care of everything. Would recommend this motel to anyone. Excellent!!!!!
July 26, 2014
Rated 4.0 out of 5.0 by gclat Good room, lousy breakfast AND NO FOX NEWS
Like the hotel, breakfast was poor. Don't expect to see anything good on the TV...internet too slow to use Netflix.
July 26, 2014
Rated 3.0 out of 5.0 by The Sandersons Housekeeping Problems plus misquote on rate upon arrival
Housekeeping had problems delivering enough towels, wash
cloths, and coffee cups, the latter we learned in time were temporarily unavailable. (A note in the room would have been helpful.) Also, staff left a dirty coffee pot. We reported all these
At check-in I was quoted three different rates for the 3-night stay.
My confirming e-mail had only one rate. When I questioned this
a day later the staff said the earlier verbal quote was in error.
Otherwise, this hotel/location was perfect for our family visit.
July 25, 2014
Rated 2.0 out of 5.0 by 10Sue Met with Friendly Staff
The young woman at the front desk was busy with another customer and promptly apologized for not attending to us. We assured her it was okay. We went out to the patio to sit and read before we went to dinner. It was dusty and the chairs dirty. The carpet on the 3rd floor was stained and dirty. The mattress was well used and slumped on the left side and was uncomfortable. The room was quiet and dark for sleep. Free wine and beer with snacks was available. The hostess was friendly and my husband found her easy to talk to. While it was nice to have the offer of wine and beer the wine was cheap jug wine and the snacks mediocre. That is a shame as there are many nice wineries close by. Not good advertising for the area. The breakfast was alright for continental but the fresh fruit was lack. This was sad since Lodi is in the heart of the San Joaquin Valley which has a multitude of fresh fruits from which to choose in the Summer.
We will be returning to Lodi in October for our nieces wedding. Don't know where we will stay. I guess I could ask for the other side of the hotel which had a clean carpet and make sure the mattress was not worn out.
July 22, 2014