Rated 4.1 out of 5 by 51
Rated 5.0 out of 5.0 by lc31 Comfortable bed and pleasant staff
Location was convenient to restaurants. Bedding and linens were very good. Quiet room and good sleep. Breakfast items were well supplied.
August 26, 2014
Rated 5.0 out of 5.0 by Verdunville Very Comfortable with great service
The Holiday Inn in Logan, WV is a fine example of true Southern Hospitality. The staff is very professional, kind, courteous, and accommodating.
August 20, 2014
Rated 3.0 out of 5.0 by zuri smokers
I think the entire staff must smoke--there were employees outside smoking most every time we went out. The lobby, elevator, and the hallway outside our 2nd floor room smelled like cigarette smoke. One of the workers decided to shampoo the carpet in the elevator at 10am as we were trying to leave to checkout--there is only one elevator and it is difficult to use the stairs when you have luggage, etc.
August 20, 2014
Rated 5.0 out of 5.0 by Gosto12 Everything was great
The survey tells it all. The best overall Holiday Inn I have stayed. It may be the culture of West Virginia.
The people showed they really they care about our needs.
August 19, 2014
Rated 2.0 out of 5.0 by kh64 Noisy
The theater noise was very disturbing and the footsteps from the guests above were loud. Should not be able to hear noises from above occupants.
August 15, 2014
Rated 5.0 out of 5.0 by Oscar the grouch Great stay
We were there 3 days for family reunion. We had a great stay the rooms were clean and we had fresh towels every day. We had 3 people in the room and we actually had enough towels and wash cloths for 3 people.(That is a pet peeve with me when booking a room you tell them the number of guest in the room and they leave 2 wash clothes and 2 towels) So I was happy to see enough towels and wash clothes. Pillows were great and bed comfortable. The staff was excellent very friendly and helpful . Front office gal was really above and beyond helpful. We had at least 50 people that had booked rooms for the reunion at Chief Logan . And she was very pleasent with us all. Holiday Inn is lucky to have her.She was the only one on duty on saturday night. But she never made you feel as if you were a nuisence to her or that she was too busy to help you. And with that many I am sure we keep her busy. The only down side was not referator or Microwave in our room. Would have been nice to have one for Diabetic in the room . Would recommend this hotel to anyone. Oh and breakfest was best ever in a hotel stay. Pool and hottub clean. Cholrine very strong
No chance of germs surviving in that water !!!!!
August 13, 2014
Rated 3.0 out of 5.0 by Billard Customer Service
The manager on duty was exceptional. I forget her name but she was very helpful of my needs, friendly, and the only one on staff the evening I checked in. She was an expert multitasker, answering the phone and checking people in and working the front desk and doing all sorts of things simultaneously. She deserves a raise, or a bonus, or more vacation time. She was clearly overworked because your hotel was understaffed for a Friday night. Really? Just one person there on a FRIDAY night? She was the reason your hotel received an above average review for me...because the room I was in had a broken air conditining unit and reaked of cigarrette smoke. But as I was not there with my family and it was just me, I didn't really mind.
August 5, 2014
Rated 5.0 out of 5.0 by Iamnick No Refrigerator
Nice clean hotel conveniently located within walking distance of dining and shopping. The only issue that I had with this hotel was that there was no refrigerator and the ice machine on my floor was out of order.
I will return to this hotel the next time I am in this area.
August 5, 2014