Rated 4.2 out of 5 by 6
Rated 5.0 out of 5.0 by Bobby70A Visting family near Logan, WVa.
This has to be the best of the best. We enjoy our stay and great breakfast.
May 11, 2013
Rated 4.0 out of 5.0 Comfortable room, disappointing breakfast
The hotel in general was as expected--Holiday Inns are always comfortable and clean. They are always consistent- you know what you're going to get. We've been to this particular one a number of times now... the only let down this time was the breakfast. Limited selection, and not very fresh, which was a disappointment for this hotel.
March 29, 2013
Rated 5.0 out of 5.0 by williamsa Clean rooms, and very friendly staff.
I stayed for five days as well as two other co-workers. The rooms were very clean, and the beds at HI Express are always so comfortable. The desk clerk was happy to give the three of us additional info with the Rewards Program. I am a big fan of the HI Express and have been fortunate to have only had one bad experience. Keep up the good work. The only thing I would expect, is a mini refrigerator. Some I have stayed in have them, and some do not.
February 6, 2013
Rated 5.0 out of 5.0 by Katie86 Great service and nice rooms!
As someone who travels every week on business, I spend a lot of time in hotels. I was pleasantly surprised at the accommodations at the Holiday Inn Express in Logan. The suites are perfect for travelers - very roomy, clean and comfortable. The staff is excellent - Marie was especially helpful handling my requests with efficiency and kindness.
December 18, 2012
Rated 4.0 out of 5.0
by CoolNurse Smelly room and great pancakes
I was placed into a smoking room that was extremely smoky, musty, and malodorous (which I guess was my fault for not changing my profile settings in time). But I would expect that someone would at least ASK me if I wanted a smoking room when I checked in. Instead of simply assuming. Obviously I have changed my room preference to non-smoking now. But the default assumption for rooms should be "non-smoking". Not the other way around.
On the bright side, I loved the pancake machine! Simple, elegant, delicious. I thought that a machine with closed, internal parts with merely a "Start" button would produce lousy pancakes. But they were actually perfectly made and they had that just right chewiness that characterizes a great pancake. Nice job on that.
December 18, 2012
Rated 2.0 out of 5.0 by Sideways Somewhat sub-par for HIX
1) very limited channel selection on TV
2) bedside alarm defective - wake up time could not be set. Left note for housekeeping; returned to room second day and found their solution was to simply remove the clock from the room ! NO replacement ! !
3) Bananas only fruit evident @ breakfast
December 2, 2012