Rated 4.1 out of 5 by 80
Rated 3.0 out of 5.0 by K287 Smoking in room
Reserved non-smoking room. Immediately on arrival was overwhelmed by the extremely strong smell of smoke in the room. Did not check in till later in the afternoon, would have thought the smell from the previous guest that supposedly checked out at standard 11 am checkout time, would not have been so present. I would not hesitate to assume perhaps staff cleaning/working in the room may have been smoking in the room, that is how strong it was. Noticed there was a sign that was very visible in room stating that anyone smoking in room would be charged 150.00. Called the front desk to report, so that I would not be the one charged. Asked to be moved to another room. The hotel was booked for the Valentine's Holiday weekend, no other available rooms to transfer to. Did offer to have housekeeping come and spray "a very strong industrial spray that will eliminate odor very quickly". I would have thought the staff cleaning, after previous guest, would have done that once they encountered the smell, while preparing room for next guest. Opted not to have chemical sprayed. Traveling with my teen daughter, hated that she had to tolerate the smell, we are a non-smoking family and it was quite nauseating. Opened the window to air out the room and the window seal was full of cigarette ashes. Middle of winter, thank goodness the heater worked, so with the cold blowing wind, once the room aired out the next day, it was a more pleasant atmosphere. If there would have been another hotel in the area, would have left, since no others rooms were available. Everything else however was fine. Would recommend with a FYI attached.
February 18, 2015
Rated 5.0 out of 5.0 by brandy75 Great Stay
we enjoy staying every year for my old mans birthday
February 13, 2015
Rated 5.0 out of 5.0 by jstepp Excellent Stay!
My husband and I decided to spend the night here to celebrate our son's birthday. We stayed with our 4 children-12, 5, and 3 yr old twins. Usually the second we arrive somewhere, people dread it due to so many children! lol However, the lady at the front desk was absolutely precious! She greeted us with all smiles and said she, too had 3 boys and 1 girl. Shortly, after checking in, we went to the pool. I had full expectations the pool would be horrible due to so much chlorine other pools use. I figured it would bleach out all of the swimsuits and the kids would only be able to stand it for a few minutes. However, I was wrong! The pool was very, very clean without the overbearing smell of chlorine that bleaches out everything and gives you an instant migraine! The beds and room were very nice. That morning after waking up, we went downstairs to have the breakfast. I was expecting cereal or bagels, instead they had everything! Something for everyone! It was an excellent stay! Thank you for helping us celebrate our child's birthday. We had a wonderful time!!
January 9, 2015