Rated 4.1 out of 5 by 47
Rated 2.0 out of 5.0 by kh64 Noisy
The theater noise was very disturbing and the footsteps from the guests above were loud. Should not be able to hear noises from above occupants.
August 15, 2014
Rated 5.0 out of 5.0 by Oscar the grouch Great stay
We were there 3 days for family reunion. We had a great stay the rooms were clean and we had fresh towels every day. We had 3 people in the room and we actually had enough towels and wash cloths for 3 people.(That is a pet peeve with me when booking a room you tell them the number of guest in the room and they leave 2 wash clothes and 2 towels) So I was happy to see enough towels and wash clothes. Pillows were great and bed comfortable. The staff was excellent very friendly and helpful . Front office gal was really above and beyond helpful. We had at least 50 people that had booked rooms for the reunion at Chief Logan . And she was very pleasent with us all. Holiday Inn is lucky to have her.She was the only one on duty on saturday night. But she never made you feel as if you were a nuisence to her or that she was too busy to help you. And with that many I am sure we keep her busy. The only down side was not referator or Microwave in our room. Would have been nice to have one for Diabetic in the room . Would recommend this hotel to anyone. Oh and breakfest was best ever in a hotel stay. Pool and hottub clean. Cholrine very strong
No chance of germs surviving in that water !!!!!
August 13, 2014
Rated 3.0 out of 5.0 by Billard Customer Service
The manager on duty was exceptional. I forget her name but she was very helpful of my needs, friendly, and the only one on staff the evening I checked in. She was an expert multitasker, answering the phone and checking people in and working the front desk and doing all sorts of things simultaneously. She deserves a raise, or a bonus, or more vacation time. She was clearly overworked because your hotel was understaffed for a Friday night. Really? Just one person there on a FRIDAY night? She was the reason your hotel received an above average review for me...because the room I was in had a broken air conditining unit and reaked of cigarrette smoke. But as I was not there with my family and it was just me, I didn't really mind.
August 5, 2014