Rated 4.4 out of 5 by 80
Rated 4.0 out of 5.0 by Koalalady Anniversary Trip
My husband and I went to Hocking Hills for our 5th Anniversary and we only had one very small problem. The Hot Tub in our room had trouble starting up. A lady from the front desk named Desiree was GREAT she came up and fixed the problem and even went above the call and put an Anniversary Card in our room the next day. We went down one evening to get cookies and they were not out yet and Desiree brought us some when they were ready. Desiree made our trip more enjoyable. Thanks A Lot
October 30, 2013
Rated 5.0 out of 5.0 by Sidelia The friendliest hotel staff we've ever experienced
There was no coffee when we checked in mid-evening. But, when I mentioned this to the front desk staff (not expecting any remedy), she offered to bring a cup to my room right away, and she did! I was very impressed. But, this was just the first small act of kindness that was visited on us by the extremely friendly staff.
I got restaurant recommendations, directions, and lots of positive, friendly attitude from the staff throughout our stay.
The room was pretty clean - though there is always a little grit under the mattress. The jacuzzi in the room was very clean and the ventilation was good - so the room didn't feel humid after using the jacuzzi tub in the room.
The #1 reason I chose this hotel was for a good night's sleep. Holiday Inn Express always seems to have the best mattresses and bedding. This one was no exception. The only downside was that we were on the first floor, and, unfortunately, the herd of elephants upstairs stayed up late and then woke up again early. This is the first time I've ever experienced this much noise in a Holiday Inn Express. Either the sound proofing here was insufficient, or there really was a herd of insomniac elephants in the room upstairs.
Overall, it was a great experience. Kudos to the staff. I wish I knew your hiring secret. In my opinion, you are employing the absolute best talent in the region - hold on to these people. They are the reason I'll be coming back.
October 30, 2013
Rated 5.0 out of 5.0 by locomotive2111 great hospitality
The staff at hocking hills holiday inn express were great . the room was clean the Breakfast lady was fantastic the pool was warm and the front desk person was friendly and knowledgeable about the area.The nearby restaraunts were very good also. I would give this place four stars and would stay here again
October 25, 2013
Rated 5.0 out of 5.0 by beauc Excellent value
We had a non-smoking room with a king-sized bed and a jacuzzi. Everything worked perfectly. Excellent amenities for a reasonable price. The hotel is centrally located and near Hocking Hills. It was a last-minute decision for us to visit this area, so all cabins were booked. But our hotel room turns out to exceed our expectations.
October 23, 2013
Rated 4.0 out of 5.0 by revjimw Coffee--In room and in breakfast area
The coffee was horrible...weak and smelled fishy...the good news is that was all I have to complain about.
October 21, 2013
Rated 5.0 out of 5.0 by 40WeeksOnTheRoad Warm & friendly service
Staff was warm, welcoming & friendly both on the phone & upon arrival. Clean, comfortable property.
October 19, 2013
Rated 5.0 out of 5.0 by Nancy313 Truly nice motel
Great motel. Clean, friendly, spacious room, great bed and pillows.
Only thing needed, a MUCH taller and noticeable sign on the road leading to the motel.
The present one is small and about 3 foot off the ground.
We had to stop at the tourist place and ask where it was.
It was about 1/2 mile from the tourist stop and we never saw the low/small sign for Holiday Inn Express.
The motel can't be seen from this area, only from Rte 33 and we didn't come that route.
Thanks for a great stay
October 19, 2013
Rated 5.0 out of 5.0 by Visitor20132222222222 Great Staff
My hotel room was very comfortable and clean. The only problem I saw as the there was no fan in the bathroom. Other than that, everything was very nice. What impressed me the most was the staff. Someone called to see if I needed anything, everyone was very attentive and friendly. I was very impressed. There are lots of nice hotels, but the staff made this hotel stay very enjoyable. I would definitely recommend this Holiday Inn.
October 17, 2013
Rated 3.0 out of 5.0 by PhotoJunkie Good service but stay was noisy
As far as the hotel itself is concerned, I have no complaints. The service was fine and the room was acceptable, not outstanding. However, during our stay it was very noisy with doors slamming and "elephants" walking above us until all hours of the morning. The hotel was convenient to Hocking Hills State Park and to local establishments.
October 17, 2013
Rated 5.0 out of 5.0 by Diana0630 Home away from Home
We stayed for 3 nights at this hotel. Our first impression of the front desk was of friendly staff that were quick and efficient. Offered recommendations for a terrific dinner also. The room was very clean and inviting. The bed was very comfortable. The Jacuzzi tub was a nice touch at the end of a day out hiking. Our only gripe was that the drain plug leaked water and the Jacuzzi had to refilled occasionally. All the staff were kind and professional. Would highly recommend this hotel when you are visiting Hocking Hills/Logan.
October 16, 2013
Rated 5.0 out of 5.0 by bmw77 Clean room with modern look
Everything in room looked very clean and new. Very upscale looking. Many nice extra touches which made for a great stay. We had a king suite with a hot tub which was also very nice. Housekeeping service did a great job and the desk staff were very friendly and helpful. The complimentary breakfast included about everything you could think of. The bbq restaurant next door was yummy too!
October 15, 2013
Rated 5.0 out of 5.0 by Deniss123 Great customer service
We originally had a king size bed reserved but Michael at the front desk was able to accommodate us in two twin beds for our one night stay. The location was perfect, the breakfast tasteful and the hot tub clean. Michael at he front desk had very good customer service. I would recommend this property.
October 10, 2013
Rated 4.0 out of 5.0 by LBBobcat Small Breakfast Room, limited choices and cramped Lobby/Lounge Area
The food at the breakfast does not have many healthy or varied choices. Biscuits, gravy, & sausage -Yuck! It would be nice if you had oatmeal, more fruit and maybe a waffle machine. It was so crowded at our last stay the line-up was 12 people back. We left the next morning deciding to try Bob Evans instead. The breakfast room is way too small for the amount of people who stay here. Why this location has no suites/ adjoining rooms is also a question I have wondered about.. You can't stay here if there is more than 4 people in your family.
October 9, 2013
Rated 5.0 out of 5.0 by arguyle Great staff and comfortable rooms
We enjoyed our stay at Hocking Hills-Logan Holiday Inn Express. From the minute we checked in the staff was friendly and accommodating to our needs. We enjoyed our breakfast.
October 8, 2013
Rated 5.0 out of 5.0 by YvonneP Friendly service, clean, comfortable rooms, good breakfast
Everything was great about our visit - friendly service, the rooms were clean and comfortable, and the breakfast was very good. The only problem was with the hot tub in the pool area. The jets did not work properly.
October 7, 2013
Rated 5.0 out of 5.0 by Flyingat50 Clean and friendly
Stayed a few days at this Holiday Inn Express while we enjoyed the Hocking Hills area hiking. Very clean, breakfast was more than I expected to be served. Wasn't rushed out like some hotels in the morning as checkout is 12 noon, which was great. We would stay here again. Our only disappointment was the pillows, but we should have brought our own. They do supply many pillows, but they aren't just our own personal preference.
October 1, 2013
Rated 5.0 out of 5.0 by Ash426 Good location and quality service
There is not much out there so this hotel has a good location near the highway for when i travel. Staff was friendly even though I got there late. My largest complaints would be that some of the furniture was a little dated and the place needed painted or something to lift up the decor. The other complaint would be that the front door is not automatically or a sliding door. This may seem minute, but when you are coming from your car with your hands full of things, or pulling a rolling suitcase, it is hard to physically get in the building. Breakfast was good and enjoyed the tea selection (I don't drink coffee but still want something warm in the morning!)
September 25, 2013
Rated 5.0 out of 5.0 by duganjcw Clean & Comfortable with Great Location
We would definitely choose this hotel again if we're in the Hocking Hills area. The room was nice. The hotel was clean. It was quiet. Everyone was pleasant. Breakfast was a full breakfast. And it was a great value. Definitely recommend.
September 22, 2013
Rated 5.0 out of 5.0 by KAPKAT Hocking Hills Wedding Visit
I was pleased with the helpful staff upon our arrival. Everything was in order and ready when we got there. The front desk personnel was extremely helpful with directions to Crocketts ?? wedding site. We arrived at 3pm give or take and the wedding was at 4:30, so we had to change and get there with little time to spare. All the construction near your location made driving and finding things a bit challenging because road signs had been removed adding to the confusion. With directions from your staff everything came off with out a hitch. After a comfortable night we had a very good breakfast in your dining room and were on our way back to Hamilton. Thanks to everyone that helped make our stay a happy one.
September 19, 2013
Rated 5.0 out of 5.0 by Van1 Busy Breakfast
Great stay. Breakfast was packed. No place to sit. Left without eating.
September 12, 2013
Rated 5.0 out of 5.0 by KHuhn2 Great overall experience!
This hotel is very close to all parts of Hocking Hills parks. The hotel is very clean, beds and pillows are very comfortable. The staff is extremely friendly and helpful!! We also enjoyed the free breakfast each morning. We would definately recommend this hotel to friends and family and will be staying there again next year!
September 6, 2013
Rated 5.0 out of 5.0 by DJAM News flash..Hotel Exceeds Expectation!!!
We decided to spend a weekend exploring Hocking Hills area. This hotel made it even more enjoyable weekend. The pool and hot tub were helped relax achy muscles. Great stay, reasonably priced.
September 6, 2013
Rated 5.0 out of 5.0 by jamee Relaxing
My husband and I came back from a day of hiking and were able to come back and relax. The room was very clean and quiet. We really enjoyed out stay.
September 5, 2013
Rated 2.0 out of 5.0 by Colleen1541 Problems
several different problems. Sheets smelled ,hot tub did not work again this year and had to eat my breakfast in the lobby because the breakfast room is to small
September 3, 2013
Rated 5.0 out of 5.0 by CLSV Great hotel for Hocking Hills Park visitors
The hotel was very comfortable and the staff was excellent. Right by the visitors center and Hocking Hills Park. We really enjoyed our 2 night stay.
August 30, 2013
Rated 5.0 out of 5.0 by Italianmama Nice Experience
The staff was friendly and professional. They answered all questions we had for them.
August 28, 2013
Rated 5.0 out of 5.0 by Rose1104 Great Service
The staff at this hotel were excellent! The staff behind the desk was very accommodating, including finding milk for my infant daughter since there was no gas station/store close by. The beds were very comfortable and clean. I highly recommend.
August 28, 2013
Rated 5.0 out of 5.0 by Bella7408 Great everything
We were very pleased with our stay at the hotel. We have never stayed in a suit before and weren't sure what to expect. We had a fridge and a microwave. And in the past, these commodities were not included in our room. The only complaint I would have about the stay is the fact that the AC would only cool the room if it was set at a fridgid 65 or so. And in the night, one of us would have to crawl out of bed to turn it up because at that point we were freezing. However the breakfast was great!!! And our room was spotless when we came back at the end of our day!
August 28, 2013
Rated 5.0 out of 5.0 by LMRLR Very pleased
Very pleased with our stay at the Hocking Hills-Logan Holiday Inn Express. We didn't have much contact with the staff other than check-in and the woman who checked us in was wonderful and very friendly. The breakfast was nothing gourmet but was varied and sufficient - we didn't expect as much as what was there and so were pleased. The room was clean and efficient with room for our family of four. When we needed extra towels - no problem in obtaining them.
The only couple of suggestions that I'd have is to have more outlets by the bedside for charging phones and adding small fridges to the rooms - that is a nice amenity when you are traveling a distance.
August 27, 2013
Rated 4.0 out of 5.0 by fun01 good place for local attractions
overall good place to stay. would stay there again. 1st room no ac. I think they knew there was problem because it was unplugged. they did move to another room although it smelled like freshener like maybe someone smoked in a nonsmoking room tried to cover. the front desk clerk did a great job. arrived after 5 p. m. and she also did maintenance. did not think it was appropriate to have only one person working for all the rooms (bad management)would have been nice if they had a out door area for evening relaxing,maybe some type of courtyard with table and chairs to enjoy the partial view of area.
August 25, 2013