Rated 4.4 out of 5 by 77
Rated 5.0 out of 5.0 Nicest employees I've ever dealt with!
They went above and beyond with anything we asked for. I only wish I knew their names so I could brag on them individually. One gentleman recommended a great local restaurant the Red Brick Tavern where we got a discount for staying at holiday inn, one lady told us where to find a buckeye tree leaf for my grand daughters leaf collection for school and one lady got me eight quarters out of her purse so I could dry clothes. Everyone else was really nice too. Yes I would stay there again.
September 10, 2014
Rated 5.0 out of 5.0 by Bucs Comfortable place to stay in the area
Very attentive staff, clean rooms, typical Holiday Inn Express breakfast clean eating area. A nice place to stay if you are travelling in the area.
September 10, 2014
Rated 1.0 out of 5.0 by Dof11 Blood on our sheets
As a platinum member, I could not be more disappointed. I have stayed at this hotel before visiting one of my daughters in college. I recommended this hotel to my twins when they told me they were visiting their sister.
When they arrived, there was blood on the bed sheets. They went to the front desk to tell them and the reply they got was: "housekeeping is gone for the day, there is no one to change the sheets. They probably just made the bed and didn't change the sheets". Really!?!
We have pictures of the blood on the sheets. I have multiple rooms booked for family weekend Sept 19-21. I must cancel these reservations and choose another hotel.
I have a new position with my company and will spend at least 100 nights in a hotel next year. I have just changed my preference on Holiday Inn with my travel agent from "preferred" to "last resort".
I am sure I will not hit platinum next year thanks to this visit.
September 3, 2014
Rated 5.0 out of 5.0 by JimPamS Excellent Management
Management and staff provided us with all we needed to have a excellent stay. Room was excellent and the breakfast pancakes were just as we like them.
September 3, 2014
Rated 5.0 out of 5.0 by John0408 Everything I could expect
Everything I could expect in a hotel. Particularly enjoyed the cookies and breakfast.
September 3, 2014
Rated 5.0 out of 5.0 by CJDeC Clean and Quiet room
Very nice room, with good air conditioner for sleeping.
Bed was comfortable, bath was clean. Very little hallway noise or parking lot noise.
Had a very comfortable stay.
August 28, 2014
Rated 5.0 out of 5.0 by Matt1968 Don't Judge a Book By It's Cover
Really nice hotel right off the beaten path...but next to a truck stop.
I never would have thought it was going to be a nice place to stay.
Well maintained property.
Professional and personable staff.
Super clean rooms.
Nice breakfast selection.
Right off the interstate hwy, not too far from Columbus.
August 25, 2014
Rated 5.0 out of 5.0 by Frankly1 very clean facility and great service
I was impressed with the cleanliness of the entire facility and the helpfulness of the staff. They had good knowledge of the area and assisted me with good information. I forgot my GPS in another vehicle and they provided concise, easily understood directions to my destinations.
August 23, 2014
Rated 5.0 out of 5.0 by wazj EXCELLENT PLACE TO STAY
This was a return stay for our family and will return for sure :)
August 20, 2014
Rated 5.0 out of 5.0 by Dan the man Great Stay
Wonderful staff--especially at check-in late at night and the breakfast staff--just great--friendly and helpful!
August 18, 2014
Rated 5.0 out of 5.0 by annsixty stayed for the night travelling through the area
The breakfast was great, room was quiet and the internet was great.
August 18, 2014
Rated 5.0 out of 5.0 by gbjo Helpfulness
I wanted to take a moment to express particular appreciation to two members of the staff at the Holiday Inn in London, Ohio.
We have come to expect the staff to be courteous and helpful in all of our stays and are very rarely disappointed. The staff in London was well above average from check in through to follow on efforts on their part. Everyone was also welcoming to our children and made them feel welcome.
The reason that I am submitting this comment, however, is not for the well above average friendliness, but because we left a watch behind on check out. The watch was not only a bit expensive, but also has sentimental value. Brittany, our understanding, serviced the room after we left and Jessica was the attendant at the front desk that called us and was on duty when we passed by again a few days later. We are very appreciative of their honesty and helpfulness in returning the watch.
August 16, 2014
Rated 5.0 out of 5.0 by Flumuninse Great stay in suitable Holiday Inn
Hotel was older, I think, and not "special", but had every component we needed. nice people, everything worked great, good breakfast. Just wished it had a hot tub with the pool, that's all.
August 15, 2014
Rated 5.0 out of 5.0 by vladimirman A great experience
I stay at HIE properties fairly often, almost always a good experience. This hotel was exception. Friendly and attentive staff, clean and secure. Highly recommend it!
August 11, 2014
Rated 4.0 out of 5.0 by wazj Nice place to stay BUT
Nice place to stay BUT could use just a few tweeks to rate it as an excellent place to stay. The room was clean and beds comfy. The television channels were wonderful with over 5 movie channels...making it easy to find something to watch before bed. Front desk associate was friendly. The temperature needs to be warmer in the pool area so you don't freeze when getting out. Breakfast was probably the biggest let down and an easy fix...needs to be better stocked. Went to get toast and there was no bread and twice my son tried to get a cinn. roll but they were gone. Each member of my family had to wait on something...I got bacon but my hubby did not. He got a biscuit but all I got was the gravy :) Overall, we would go there again but may sleep in and get breakfast on the road!
August 6, 2014
Rated 5.0 out of 5.0 by Charm13 Best hotel I stayed in
I really enjoyed my stay at this hotel, the staff are great the rooms are clean and up to date. I recommend this hotel if in the London, OH area.
August 5, 2014
Rated 4.0 out of 5.0 by bill 415 Excellent location and great staff
Stayed on our way home from Arkansas to New York. Easy on and off location. Staff were friendly and helpful. Bathroom was small but clean but the bathroom door was difficult to open. Our grandson loved the pool and exercise room. There were a wide variety of items for breakfast and it was available at 6am so we could get an early start on the trip. Recognized club membership and received complementary snack items.
July 30, 2014
Rated 4.0 out of 5.0 by Tim2020 Clean and nice
Please check the water for smell though, It has a smell of rooten eggs... Some people say the hot water heater could be going bad.
July 20, 2014
Rated 5.0 out of 5.0 by Maggie1000 Comfort and convenience
After a family reunion at the lake, it was great to get to our room have our own bathroom, tv and beds to relax and get a good night's sleep in comfort. In the morning there is a great breakfast waiting for you with anything you might want.. It was great having an elevator as I was getting over from knee replacement surgery and couldn't do stairs. What a convenience! Highly recommend this hotel.
July 16, 2014
Rated 5.0 out of 5.0 by worldgranny55 Great place to stay with grandchildren
The staff are great ! They are friendly and will help you in any way. There is a great pool for entertaining the grand kids or for a leisurely swim.
The breakfast items are well stocked and have a variety of hot and cold items.
The rooms are clean and comfortable. The beds are great for a good nights sleep.
July 16, 2014
Rated 5.0 out of 5.0 by Yama1943 comfortable bed and great service
A good experience while traveling. I enjoy staying at Holiday Inn Express motels. The breakfast is always enjoyable. While traveling alone, I always feel safe at a Holiday Inn Express Motel.
July 15, 2014
Rated 5.0 out of 5.0 by lennyhwt clean hotel
the hotel was clean and quiet. the beds were very comfortable. the pool was nice and relaxing
July 8, 2014
Rated 5.0 out of 5.0 by JR673 Great value
The room was comfortable, clean and quiet. All amenities were more than adequate. Would definitely stay here in the future.
June 30, 2014
Rated 4.0 out of 5.0 by Cathy99 Good value
This hotel was a great value for the cost. The beds were comfortable, the staff was friendly and the breakfast was excellent.
My only concern with the hotel was in the bathroom. Apparently our vents were connected with the room next door and you could smell our neighbor's bath usage. Because we were directly above the area where they prepared breakfast, the bathroom also smelled like bacon in the morning.
June 26, 2014
Rated 5.0 out of 5.0 by mic04 Comfortable bed, easy to get to
Clean, spacious rooms, very quiet even though next to truck stop and fairly close to I-70.
June 25, 2014
Rated 5.0 out of 5.0 by Mikelvi10 Great room and price
We love this hotel because of location and for its service.
June 25, 2014
Rated 3.0 out of 5.0 by Rogue Pawn Better than Grove
No microwave in room. Trailer parking in rear of hotel. Not close to a restraunt.
June 24, 2014
Rated 5.0 out of 5.0 by Chuck H. Friendly service and good value
My stay was a good one. I was greeted as an IHG Rewards member with a nice "goody bag" and a smile. The room was very clean and modern, bed and pillows very soft. Walls are a bit thin, though, but it didn't keep me from sleeping soundly (person in the next room should have turned down the volume on the TV.) Desk clerk made copies of some business papers without charge and did so pleasantly and instantly upon request. Bacon was a little chewy at breakfast time...but then again it is a free breakfast and it was as expected for hotel complimentary breakfasts. Overall good experience!
June 22, 2014
Rated 5.0 out of 5.0 1 night stop-over on cross country trip
I've stayed at HIE motels in the past and have always been very satisfied with the experience. This was no exception. Friendly staff, large clean room with good TV choices and reliable internet access. Loved the little touches like warm baked cookies and "snack sack" with water
June 18, 2014
Rated 5.0 out of 5.0 by Joe and Jo Exceptional value.
Clean and comfortable with a small but clean pool indoors. Not wild about the divided bathroom, sink outside the actual bathroom; but now know the newer addition has all-in-one bathroom facilities. With family nearby, we will always stay at Holiday Inn Express.
June 4, 2014