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Rated 4.4 out of 5 by 64 reviewers.
Rated 5.0 out of 5.0 by A great experience I stay at HIE properties fairly often, almost always a good experience. This hotel was exception. Friendly and attentive staff, clean and secure. Highly recommend it! August 11, 2014
Rated 4.0 out of 5.0 by Nice place to stay BUT Nice place to stay BUT could use just a few tweeks to rate it as an excellent place to stay. The room was clean and beds comfy. The television channels were wonderful with over 5 movie channels...making it easy to find something to watch before bed. Front desk associate was friendly. The temperature needs to be warmer in the pool area so you don't freeze when getting out. Breakfast was probably the biggest let down and an easy fix...needs to be better stocked. Went to get toast and there was no bread and twice my son tried to get a cinn. roll but they were gone. Each member of my family had to wait on something...I got bacon but my hubby did not. He got a biscuit but all I got was the gravy :) Overall, we would go there again but may sleep in and get breakfast on the road! August 6, 2014
Rated 5.0 out of 5.0 by Best hotel I stayed in I really enjoyed my stay at this hotel, the staff are great the rooms are clean and up to date. I recommend this hotel if in the London, OH area. August 5, 2014
Rated 4.0 out of 5.0 by Excellent location and great staff Stayed on our way home from Arkansas to New York. Easy on and off location. Staff were friendly and helpful. Bathroom was small but clean but the bathroom door was difficult to open. Our grandson loved the pool and exercise room. There were a wide variety of items for breakfast and it was available at 6am so we could get an early start on the trip. Recognized club membership and received complementary snack items. July 30, 2014
Rated 4.0 out of 5.0 by Clean and nice Please check the water for smell though, It has a smell of rooten eggs... Some people say the hot water heater could be going bad. July 20, 2014
Rated 5.0 out of 5.0 by Comfort and convenience After a family reunion at the lake, it was great to get to our room have our own bathroom, tv and beds to relax and get a good night's sleep in comfort. In the morning there is a great breakfast waiting for you with anything you might want.. It was great having an elevator as I was getting over from knee replacement surgery and couldn't do stairs. What a convenience! Highly recommend this hotel. July 16, 2014
Rated 5.0 out of 5.0 by Great place to stay with grandchildren The staff are great ! They are friendly and will help you in any way. There is a great pool for entertaining the grand kids or for a leisurely swim. The breakfast items are well stocked and have a variety of hot and cold items. The rooms are clean and comfortable. The beds are great for a good nights sleep. July 16, 2014
Rated 5.0 out of 5.0 by comfortable bed and great service A good experience while traveling. I enjoy staying at Holiday Inn Express motels. The breakfast is always enjoyable. While traveling alone, I always feel safe at a Holiday Inn Express Motel. July 15, 2014
Rated 5.0 out of 5.0 by clean hotel the hotel was clean and quiet. the beds were very comfortable. the pool was nice and relaxing July 8, 2014
Rated 5.0 out of 5.0 by Great value The room was comfortable, clean and quiet. All amenities were more than adequate. Would definitely stay here in the future. June 30, 2014
Rated 4.0 out of 5.0 by Good value This hotel was a great value for the cost. The beds were comfortable, the staff was friendly and the breakfast was excellent. My only concern with the hotel was in the bathroom. Apparently our vents were connected with the room next door and you could smell our neighbor's bath usage. Because we were directly above the area where they prepared breakfast, the bathroom also smelled like bacon in the morning. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed, easy to get to Clean, spacious rooms, very quiet even though next to truck stop and fairly close to I-70. June 25, 2014
Rated 5.0 out of 5.0 by Great room and price We love this hotel because of location and for its service. June 25, 2014
Rated 3.0 out of 5.0 by Better than Grove No microwave in room. Trailer parking in rear of hotel. Not close to a restraunt. June 24, 2014
Rated 5.0 out of 5.0 by Friendly service and good value My stay was a good one. I was greeted as an IHG Rewards member with a nice "goody bag" and a smile. The room was very clean and modern, bed and pillows very soft. Walls are a bit thin, though, but it didn't keep me from sleeping soundly (person in the next room should have turned down the volume on the TV.) Desk clerk made copies of some business papers without charge and did so pleasantly and instantly upon request. Bacon was a little chewy at breakfast time...but then again it is a free breakfast and it was as expected for hotel complimentary breakfasts. Overall good experience! June 22, 2014
Rated 5.0 out of 5.0 1 night stop-over on cross country trip I've stayed at HIE motels in the past and have always been very satisfied with the experience. This was no exception. Friendly staff, large clean room with good TV choices and reliable internet access. Loved the little touches like warm baked cookies and "snack sack" with water June 18, 2014
Rated 5.0 out of 5.0 by Exceptional value. Clean and comfortable with a small but clean pool indoors. Not wild about the divided bathroom, sink outside the actual bathroom; but now know the newer addition has all-in-one bathroom facilities. With family nearby, we will always stay at Holiday Inn Express. June 4, 2014
Rated 5.0 out of 5.0 by Clean Accommodations Friendly Service Overnight stay for family gathering. Good value for quality of room. Excellent front desk service for check in. June 2, 2014
Rated 5.0 out of 5.0 by Very Nice Room We are traveling with family and we stayed at this hotel for 3 days. The room was very nice and clean, nice breakfast and I love Direct TV HD channels. They Have lot of channels to watch. I stayed in so many hotels but this is the best one. I will recommend this hotel.... May 29, 2014
Rated 1.0 out of 5.0 by Will never stay here again! I always request a quiet room on a lower floor when reserving a room and I reserved this room well in advance. But, when we arrived we were given a room on the second floor over looking the parking lot (the hotel only has 2 floors) that was next to an equipment room. There was a system in the equipment room that cycled in the middle of the night and kept us awake both nights. My husband complained after the first night of no sleep and was told they did not have any rooms available to move us. He asked if they could not do whatever they were doing with that equipment so we could get some sleep. When it kicked on the second night he called the front desk and the clerk could hear it down there. When he tried to call the front desk he found that the button on the phone that said "front desk" didn't work. He finally tried pushing "0" and got through. (Then we got to enjoy a car in the parking lot that kept setting off their alarm.) When he complained at check out about the equipment room noise the woman at the desk told us that no one had ever complained about the noise before (but they knew exactly what was making the noise so I had trouble believing that). She told us they were reducing our bill by $20 a night - like that is supposed to compensate us for two nights of no sleep! The prices are already too high for these out of date rooms - the sink is in the bedroom and the bathroom is so small you can barely turn around and we are both small people!! I will stay anywhere else but this place again!! When I contacted Holiday Inn Customer Service about our experience they said they were forwarding our comments to the hotel - needless to say, we have heard nothing else. I will have to reconsider if I want to keep Holiday Inn as one of my preferred places to stay. May 28, 2014
Rated 5.0 out of 5.0 by Nice and Clean room I always stayed in Holiday Inn but this hotel has very good staff and nice and clean rooms. We stayed for 4 nights and we had a great time in hotel. They have over 100 channels in HD and High speed internet and Very good breakfast in the morning. I would like to come back to this hotel again. May 21, 2014
Rated 5.0 out of 5.0 by Great hotel I always stay at this holiday Inn when I'm in town on business. The rooms are very comfortable with lots of pillows that are labeled hard or soft on the pillow case. Everything is very clean. Great service too. I'll always stay here. May 12, 2014
Rated 2.0 out of 5.0 by the hotel was showing its age wall paper is coming off the walls, it just didn't seem like a HIE. April 3, 2014
Rated 5.0 out of 5.0 by A nice place to stay We stayed at this hotel while in town for a funeral. The front desk clerk was so nice she printed out the obituary for us. The entire staff was friendly and the beds were very comfortable and the room was clean. The breakfast was good and definitely worth the extra we paid for the room. I would recommend this hotel to anyone. January 25, 2014
Rated 5.0 out of 5.0 by Great Stay We had some minor issues but the Staff was right on it. Very friendly staff. January 24, 2014
Rated 4.0 out of 5.0 by Unexpected Visit I travel from Indiana to PA quite often. I had reservations outside Wheeeling, WV but got caught in the carziest on snow storms so I had to stop here instead. I was lucky to get a room becaise of the weather. I got my room key and walked in and the smell of smoke almost brought tears to my eyes. In this situation, I normally suck it up because I figured most of the rooms would be like this (as are some hotels), but I am lucky I went back to the front desk and the lady was very helpful and seemed surprised as well. I got a different room and it was perfect. I really liked the staff and if I am ever in a crazy storm again, I will stop. I wish this location was closer to the half way point for me. January 15, 2014
Rated 4.0 out of 5.0 by Hall noise I was wakened multiple times due to noisy guests in the hall. I can't blame the hotel for this, but there seemed to be excessive noise intrusion into the room from the hall. Room to room noise was not noticable and the general room comfort was good. Based on other hotels that I have stayed at recently, this was the worst for hall noise getting into the room. January 13, 2014
Rated 5.0 out of 5.0 by Friendly Staff This is a very nice Motel to spend the evening at. Very clean rooms and friendly staff at all positions. December 2, 2013
Rated 4.0 out of 5.0 by Friendly Staff Very nice hotel, rooms clean, nice size pool. Nice work out room. December 2, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, and relaxing! Holiday Inn Express, London,Ohio provides for a comfortable and relaxing stay while in the area. The warm and friendly staff go out of their way to may your stay the best it can be, from quick and easy check-in to a bountiful and enjoyable breakfast in the morning. My room was clean, tidy, with a bed and pillows that were so comfortable, I looked forward to going to bed each night. This was my second stay at this location over the past five months and I fully intend to stay there again when in the area. Excellent value for the money! November 19, 2013
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