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Rated 4.4 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Great room and price We love this hotel because of location and for its service. June 25, 2014
Rated 3.0 out of 5.0 by Better than Grove No microwave in room. Trailer parking in rear of hotel. Not close to a restraunt. June 24, 2014
Rated 5.0 out of 5.0 by Friendly service and good value My stay was a good one. I was greeted as an IHG Rewards member with a nice "goody bag" and a smile. The room was very clean and modern, bed and pillows very soft. Walls are a bit thin, though, but it didn't keep me from sleeping soundly (person in the next room should have turned down the volume on the TV.) Desk clerk made copies of some business papers without charge and did so pleasantly and instantly upon request. Bacon was a little chewy at breakfast time...but then again it is a free breakfast and it was as expected for hotel complimentary breakfasts. Overall good experience! June 22, 2014
Rated 5.0 out of 5.0 1 night stop-over on cross country trip I've stayed at HIE motels in the past and have always been very satisfied with the experience. This was no exception. Friendly staff, large clean room with good TV choices and reliable internet access. Loved the little touches like warm baked cookies and "snack sack" with water June 18, 2014
Rated 5.0 out of 5.0 by Exceptional value. Clean and comfortable with a small but clean pool indoors. Not wild about the divided bathroom, sink outside the actual bathroom; but now know the newer addition has all-in-one bathroom facilities. With family nearby, we will always stay at Holiday Inn Express. June 4, 2014
Rated 5.0 out of 5.0 by Clean Accommodations Friendly Service Overnight stay for family gathering. Good value for quality of room. Excellent front desk service for check in. June 2, 2014
Rated 5.0 out of 5.0 by Very Nice Room We are traveling with family and we stayed at this hotel for 3 days. The room was very nice and clean, nice breakfast and I love Direct TV HD channels. They Have lot of channels to watch. I stayed in so many hotels but this is the best one. I will recommend this hotel.... May 29, 2014
Rated 1.0 out of 5.0 by Will never stay here again! I always request a quiet room on a lower floor when reserving a room and I reserved this room well in advance. But, when we arrived we were given a room on the second floor over looking the parking lot (the hotel only has 2 floors) that was next to an equipment room. There was a system in the equipment room that cycled in the middle of the night and kept us awake both nights. My husband complained after the first night of no sleep and was told they did not have any rooms available to move us. He asked if they could not do whatever they were doing with that equipment so we could get some sleep. When it kicked on the second night he called the front desk and the clerk could hear it down there. When he tried to call the front desk he found that the button on the phone that said "front desk" didn't work. He finally tried pushing "0" and got through. (Then we got to enjoy a car in the parking lot that kept setting off their alarm.) When he complained at check out about the equipment room noise the woman at the desk told us that no one had ever complained about the noise before (but they knew exactly what was making the noise so I had trouble believing that). She told us they were reducing our bill by $20 a night - like that is supposed to compensate us for two nights of no sleep! The prices are already too high for these out of date rooms - the sink is in the bedroom and the bathroom is so small you can barely turn around and we are both small people!! I will stay anywhere else but this place again!! When I contacted Holiday Inn Customer Service about our experience they said they were forwarding our comments to the hotel - needless to say, we have heard nothing else. I will have to reconsider if I want to keep Holiday Inn as one of my preferred places to stay. May 28, 2014
Rated 5.0 out of 5.0 by Nice and Clean room I always stayed in Holiday Inn but this hotel has very good staff and nice and clean rooms. We stayed for 4 nights and we had a great time in hotel. They have over 100 channels in HD and High speed internet and Very good breakfast in the morning. I would like to come back to this hotel again. May 21, 2014
Rated 5.0 out of 5.0 by Great hotel I always stay at this holiday Inn when I'm in town on business. The rooms are very comfortable with lots of pillows that are labeled hard or soft on the pillow case. Everything is very clean. Great service too. I'll always stay here. May 12, 2014
Rated 2.0 out of 5.0 by the hotel was showing its age wall paper is coming off the walls, it just didn't seem like a HIE. April 3, 2014
Rated 5.0 out of 5.0 by A nice place to stay We stayed at this hotel while in town for a funeral. The front desk clerk was so nice she printed out the obituary for us. The entire staff was friendly and the beds were very comfortable and the room was clean. The breakfast was good and definitely worth the extra we paid for the room. I would recommend this hotel to anyone. January 25, 2014
Rated 5.0 out of 5.0 by Great Stay We had some minor issues but the Staff was right on it. Very friendly staff. January 24, 2014
Rated 4.0 out of 5.0 by Unexpected Visit I travel from Indiana to PA quite often. I had reservations outside Wheeeling, WV but got caught in the carziest on snow storms so I had to stop here instead. I was lucky to get a room becaise of the weather. I got my room key and walked in and the smell of smoke almost brought tears to my eyes. In this situation, I normally suck it up because I figured most of the rooms would be like this (as are some hotels), but I am lucky I went back to the front desk and the lady was very helpful and seemed surprised as well. I got a different room and it was perfect. I really liked the staff and if I am ever in a crazy storm again, I will stop. I wish this location was closer to the half way point for me. January 15, 2014
Rated 4.0 out of 5.0 by Hall noise I was wakened multiple times due to noisy guests in the hall. I can't blame the hotel for this, but there seemed to be excessive noise intrusion into the room from the hall. Room to room noise was not noticable and the general room comfort was good. Based on other hotels that I have stayed at recently, this was the worst for hall noise getting into the room. January 13, 2014
Rated 5.0 out of 5.0 by Friendly Staff This is a very nice Motel to spend the evening at. Very clean rooms and friendly staff at all positions. December 2, 2013
Rated 4.0 out of 5.0 by Friendly Staff Very nice hotel, rooms clean, nice size pool. Nice work out room. December 2, 2013
Rated 5.0 out of 5.0 by Clean, comfortable, and relaxing! Holiday Inn Express, London,Ohio provides for a comfortable and relaxing stay while in the area. The warm and friendly staff go out of their way to may your stay the best it can be, from quick and easy check-in to a bountiful and enjoyable breakfast in the morning. My room was clean, tidy, with a bed and pillows that were so comfortable, I looked forward to going to bed each night. This was my second stay at this location over the past five months and I fully intend to stay there again when in the area. Excellent value for the money! November 19, 2013
Rated 5.0 out of 5.0 by Great-grandson I flew to Ohio to see my first great-grandson. I wanted accommodations half way between the airport and my son's house. Holiday Inn Express fit the bill. The room was more than I expected and the price was within my price range. The inn was easy to find and it was close to places to eat and shop. I will stay here again on my next trip to Ohio. November 17, 2013
Rated 5.0 out of 5.0 by Decent Clean and nice room with a good breakfast but rather expensive. November 5, 2013
Rated 5.0 out of 5.0 by East on and Off For those traveling I-70. This hotel is an easy on and easy off with parking for trucks with trailers. October 24, 2013
Rated 5.0 out of 5.0 by Comfortable bed, great breakfast, awesome staff. Had a very good stay, everything in the room worked well. The staff was curtious and professional. Would stay there again for sure. October 17, 2013
Rated 3.0 out of 5.0 by Great feeling bed and great service Hotel has the typical very comfortable beds and nice tv in the room. However, the bathroom was very small with not so much moving room. Sink was located outside of bathroom in the main room-just inside the entrance door. Not very private and no place to store your belongings while you take your shower. Do not plan to stay at this particular one again although I love the Holiday Inn Hotels. October 15, 2013
Rated 4.0 out of 5.0 by excellent service From house keeping to managers, very polite and proffesional... September 23, 2013
Rated 5.0 out of 5.0 by Long Stay I just finished a week long stay at this hotel. My experience was excellent, the staff was especialy accomadating and friendly. The room was very clean and the location was quiet and convenient. Bed and TV were excellent , hands down a sound choice :) Would have appreciated more fruit and ripe bananas for breakfast. August 23, 2013
Rated 5.0 out of 5.0 by Awesome Place to Stay. We really enjoyed staying. Nice people, nice room. August 21, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great front desk person. Only wish I had my rewards number with me, when I booked room. August 20, 2013
Rated 5.0 out of 5.0 by Cleanness and Comfort We stayed at this Hotel and the room was so nice and clean. They Have Direc TV with HD, Good Breakfast in the morning, We had a great stay at this hotel. August 19, 2013
Rated 5.0 out of 5.0 by London, Ohio Stay was comfortable with easy acces to all planned destinations. August 19, 2013
Rated 2.0 out of 5.0 by Keep driving Not really an express it is a good example of bad remodeling of and trying to save money the foyer smells fine until you get down the hall which smelled like BO totally not worth the money, if you have any standards keep going pay an extra $20 or $30 you'll be glad you did! August 15, 2013
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