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Rated 4.5 out of 5 by 189 reviewers.
Rated 5.0 out of 5.0 by Great service Excellent customer service, neat and clean room. Breakfast was great. Close to public transport. September 11, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great location Comfortable bed and great location to North Acton underground and close proximity to London Heathrow September 9, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service We were greeted courteously though we were early and our luggage was stored safely until we needed it. We then arrived late at night but this was no problem. Our room was clean and comfortable with a personalised welcome waiting for us. We were able to open the window for fresh air, and though the railway line is nearby there was little noticeable noise. Breakfast - a good choice available and no fuss. Easy, hassle-free check-out. September 8, 2014
Rated 4.0 out of 5.0 by Our stay This is our second time staying at the Park Royal. On this occasion whilst all staff were polite they were under trained. It become very clear that the reception staff were new employees and there was no one with experience supervising which caused them to have to telephone for assistance this making us have to wait for assistance to arrive to book the bus tour which we were planning to take At breakfast there just did not seem to be enough staff. The tables were not being cleared. There was no clean cutlery. The food and drink we're running out and no being replaced quick enough to meet the demand of people Both the above we did not experience on our first visit and although disappointed would not stop us from booking in the future September 6, 2014
Rated 4.0 out of 5.0 by Solides Hotel solides Hotel in London sehr gute Anbindung an die U-Bahn ruhige Lage September 5, 2014
Rated 4.0 out of 5.0 by Good location North acton station is just few mins walk Tesco express is just opposite Nice shower and clean room Will definitely choose to stay here if we return to London September 4, 2014
Rated 5.0 out of 5.0 by enjoyable stay very good position inside zone 2 and very close to tube station. staff were friendly and helpful .breakfast was good could have been a bit better but it was very busy so understandable. would definately stay here again if price was similar to what we paid this visit. September 3, 2014
Rated 4.0 out of 5.0 by Great location, friendly and helpful staff! Great location, only a short, two minute walk from the tube station. The great selling point of this hotel is the extremely friendly and helpful staff who attend to your every need and go out of their way to make you feel welcome. If the parking was free I would consider driving down next time. The rooms are comfortable and clean but the pillows could be a lot softer. There was a lot of noise outside the hotel, mainly buses, lorries and loud passers-by so you can't leave your window open at night, so didn't have the greatest night's sleep on the first night. The only other downside was the Wi-fi kept crashing. Added value is the free breakfast, although this along with the room meals is quite limited. Overall, great value for money if you need a convenient, comfortable and friendly place for a short stay visit. September 2, 2014
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