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Rated 4.4 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Better than expected! We were pleasantly surprised at the high quality of this hotel. The staff (especially the Dep. Manager) were very friendly and accommodating and the interior appearance was very warm and welcoming. Our room was of a high standard of cleanliness, as was the whole place, only slight criticism would be that the room was a little small as we used the sofa bed and the pillows weren't the most comfortable. However, the breakfast was great although they did keep running out of cups and cutlery. None of this would put us off from staying again so would definitely recommend! Another big plus was the fact that hotel is literally 2 minutes walk from underground - great! August 15, 2014
Rated 5.0 out of 5.0 by Great Customer Service Family weekend break, great hotel/location for the tube, staff couldnt do enough to ensure all needs met and enjoyable experience, to their full credit! Recommended hotel with excellent Customer service! Many Thanks August 13, 2014
Rated 4.0 out of 5.0 by Great service Stayed hear Aug 5+6 2014. Fantastic hotel,delicious breakfast,free wifi. Next to North Acton underground. No free parking that is why did not get 5 stars. £10 per night fee. Staff superb and helpful. Highly recommended hotel. August 11, 2014
Rated 5.0 out of 5.0 by Nice stay in London A really good choice to stay in London. This hotel has a great value for money we spent. Nice and very clean room, with a a double window that fully isolated external noise, so the sleep quality was excellent, also thanks to the comfy bed. The staff was so friendly and helpful. The hotel is outside the city center, but it is really next to the undergroud station (central line), and you need only 20 minutes to reach the heart of london from the hotel's doors. August 10, 2014
Rated 5.0 out of 5.0 by Great staff and service I am a gold member and always use the holiday inn for business and pleasure. On a recent trip with my family to London we stayed at this hotel. As first time visitors to the city, we had a lot of questions for the staff. The staff members when we checked in were outstanding and Robert went over and above to help make our stay a good one. I would recommend it to all of my friends and family. Thank you for all your help and keep up the good work. August 9, 2014
Rated 5.0 out of 5.0 by Good Value for Money This hotel is slightly further out from Central London, but it has very easy access to the Tube and is extremely quiet at night. Rooms are fresh, bright and clean. Staff are welcoming and the breakfast in the morning is free and there is quite a good selection. August 8, 2014
Rated 5.0 out of 5.0 by Confortable, friendly and good connections A Holiday Inn Express with good connections: undergraound station and bus stop besides the hotel. Pub, supermarket and restaurant in front of it. A very suitable hotel to visit London. August 7, 2014
Rated 3.0 out of 5.0 by Expensive and outdated Negatives: Rooms were too expensive for being so far outside of London and needing to be renovated so badly. Internet WLAN was okay. Breakfast choice was not good. Not lunch meats, salami etc. Cheese only offered every other day. The one meat - a warm sausage tasted odd. No bottled water. Invoice was printed with incorrect address 2x times, even though I explicitly asked at checkin and out for a specific address. Positives: Staff was very friendly and helpful. Rooms are clean. Directly at the Central Line to London. August 6, 2014
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