Rated 4.4 out of 5 by 156
Rated 5.0 out of 5.0 by lisa005 Wonderful staff and comfortable stay
I enjoyed my recent stay very much. My room was comfortable, the breakfast room was attractive, and the staff was friendly and helpful. The woman who checked me in was lovely; she allowed me to check in early and was attentive to any possible problems in the room (there weren't any!). On the Fourth of July, I even found a muffin with an American flag in it, a bottle of wine, and a note wishing the American guests a happy Independence Day awaiting me in my room! Tube service into London and connecting with the Heathrow Express and Heathrow Connect trains at Ealing Broadway was excellent, with Tube trains arriving every minute or so. The lone caveat for single travelers at night is that one must walk up a long ramp or set of stairs behind the hotel from the Tube station, but they were well lit. I will definitely return on my next trip to London.
July 20, 2014
Rated 2.0 out of 5.0 by swfc1867 Horrible Stay
Put in the disabled room which was shoddy and smelt damp. Room next door seperated by ajoining door which the occupant tried to open several times. I knew there was at least three adult males in this room and as I was alone felt too intimidated to complain. They were noisy right up to 2am even though they were only talking I could hear them cleary.
July 20, 2014
Rated 4.0 out of 5.0 by Woodwalsh26 Comfortable and convenient
Hotel is right next to the North Acton tube stop on the central line. Hotel was comfortable and staff were friendly helpful and inviting. Wifi connection was not great so difficult to work if internet needed. Disappointing choice at breakfast on arrival to the dining area not much hot food left, more was bought out but we had eaten cereal by then.
July 17, 2014
Rated 5.0 out of 5.0 by Georgica B good staff, great service
This is the first experience of accommodations in London and I can say that my expectations have been confirmed for the price paid.
Positive feedback to staff and management
July 16, 2014
Rated 5.0 out of 5.0 by ianbax Very Pleasant.................
For my stay of the 15/06/14 I was greeted by Pedro who instantly recognised me from previous reservations and made pleasant conversation asking how I was and why I was back in the area yet again. I was delighted with his attitude, I was made to feel very welcome and thanked for be a Platinum Elite IHG member. Well done Pedro you are a credit to the reception staff....
My room was very clean and my sleep excellent as always at IHG hotels. My only gripe would be the bar had no draft beers, as I normally have a pint before bedtime, that said bottled beers were available. I will be returning shortly. Overall a most pleasant experience.
July 16, 2014
Rated 5.0 out of 5.0 by janice13 Comfy stay
Comfy hotel with friendly staff I would recommend to my friends.
July 15, 2014
Rated 5.0 out of 5.0 by ianbax Pleasant Stay
This was my 2nd visit to this hotel, the 1st earlier in the year was most unpleasant.... Review posted.... This stay however was excellent, staff were most helpful, friendly and appeared knowledgable. A very clean room with a great nights sleep. Breakfast was ok also with piping hot food and scrambled eggs being light and fluffy!!!!
Back again 15th July.
July 10, 2014
Rated 4.0 out of 5.0 by vangaal Muy recomendable
Estuvimos toda la familia una semana y disfrutamos de la estancia.
Su cercanía al metro lo hace un hotel muy cómodo para pasar unos días en Londres, es muy correcto, el personal muy atento, la limpieza corectisima, el desayuno un poco repetitivo, pero no falta de nada y si se termina ponen más, la habitación con cama de matrimonio y sofá-cama, la cama un poco blanda para mi gusto (el colchón me gustan tirando a duro) y el sofá-cama esta pensado para dormir niños, la TV solo en ingles (podían poner canales internacionales), la Wifi en la habitación un poco justa, pero para el correo y whasapp funciona de maravilla.
Por lo general, una habitación muy decente para lo que es Londres.
Una sola pega, pliegan las toallas después de ducharte y al día siguiente aun mantienen la humedad, o las cambian o las dejan estiradas.
July 9, 2014