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Rated 4.4 out of 5 by 159 reviewers.
Rated 4.0 out of 5.0 by Great Hotel close to north acton tube station. walked to station and took tube to London everyday. great location. great breakfast and wifi. July 24, 2014
Rated 5.0 out of 5.0 by Great Hotel Perfect location right on Underground line to central London. Area Okay but secure and cost was perfect compared to Central London. For the price of hotels which is crazy in London to stay a little bit out and travel in by underground this is the perfect hotel. Rooms well laid out, air conditioners work well, Internet is slow but great. Full British Breakfast Buffet and all I can say is you have a car get there early as they only have a few spaces available. OVERAL GREAT HOTEL. July 24, 2014
Rated 5.0 out of 5.0 by Excellent staff & customer care From the moment I checked in until I left there was nothing that was too much trouble for the staff at this hotel. Excellent examples of how customers should be looked after. Breakfast had a reasonable selection, should be enough choice to satisfy most needs. My booking was a company reservation at a discount rate, I would definitely not have been willing to pay the advertised rate at the desk for the room for the location is not the greatest, but it is right by a local station for a quick connection into the centre of London. July 21, 2014
Rated 5.0 out of 5.0 by Wonderful staff and comfortable stay I enjoyed my recent stay very much. My room was comfortable, the breakfast room was attractive, and the staff was friendly and helpful. The woman who checked me in was lovely; she allowed me to check in early and was attentive to any possible problems in the room (there weren't any!). On the Fourth of July, I even found a muffin with an American flag in it, a bottle of wine, and a note wishing the American guests a happy Independence Day awaiting me in my room! Tube service into London and connecting with the Heathrow Express and Heathrow Connect trains at Ealing Broadway was excellent, with Tube trains arriving every minute or so. The lone caveat for single travelers at night is that one must walk up a long ramp or set of stairs behind the hotel from the Tube station, but they were well lit. I will definitely return on my next trip to London. July 20, 2014
Rated 2.0 out of 5.0 by Horrible Stay Put in the disabled room which was shoddy and smelt damp. Room next door seperated by ajoining door which the occupant tried to open several times. I knew there was at least three adult males in this room and as I was alone felt too intimidated to complain. They were noisy right up to 2am even though they were only talking I could hear them cleary. July 20, 2014
Rated 4.0 out of 5.0 by Comfortable and convenient Hotel is right next to the North Acton tube stop on the central line. Hotel was comfortable and staff were friendly helpful and inviting. Wifi connection was not great so difficult to work if internet needed. Disappointing choice at breakfast on arrival to the dining area not much hot food left, more was bought out but we had eaten cereal by then. July 17, 2014
Rated 5.0 out of 5.0 by good staff, great service This is the first experience of accommodations in London and I can say that my expectations have been confirmed for the price paid. Positive feedback to staff and management July 16, 2014
Rated 5.0 out of 5.0 by Very Pleasant................. For my stay of the 15/06/14 I was greeted by Pedro who instantly recognised me from previous reservations and made pleasant conversation asking how I was and why I was back in the area yet again. I was delighted with his attitude, I was made to feel very welcome and thanked for be a Platinum Elite IHG member. Well done Pedro you are a credit to the reception staff.... My room was very clean and my sleep excellent as always at IHG hotels. My only gripe would be the bar had no draft beers, as I normally have a pint before bedtime, that said bottled beers were available. I will be returning shortly. Overall a most pleasant experience. July 16, 2014
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