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Rated 4.3 out of 5 by 174 reviewers.
Rated 5.0 out of 5.0 by Fantastic customer service My partner and I stayed for one night at the Hotel. It was great value for money and the experience was made better by the very helpful and diligent staff. The accommodation and facilities as well as the breakfast package surpassed expectations. I stayed at the Holiday Inn Kensington last month, which in my view rated as 'poor' in comparison. I will definitely return. August 28, 2014
Rated 2.0 out of 5.0 by Very poor customer service I booked a room for my family, and found out later that the church we belong to gets a special rate. When I approached reception, who I had already informed that we belong to the church when I checked in, they refused to discount the room to that rate. I am extremely disappointed that the rate was hidden from us, then on finding out later and challenging the fact we were refused. August 28, 2014
Rated 5.0 out of 5.0 by Enjoyed our stay Second time we have stayed at this hotel The Rooms are nice and clean. Complimentary breakfast and free Parking. Staff are really friendly and Helpful. Sainsburys is just across the road. August 25, 2014
Rated 5.0 out of 5.0 by great location Came to London for a family get-together great place to stay August 21, 2014
Rated 4.0 out of 5.0 by Leisure Break Recently stayed in Holiday Inn Chingford for a couple of nights. The hotel was clean, staff attentive, free wifi popular with adults and kids alike. We picked the Holiday Inn for two main reasons 1) price was excellent compared to hotels further into London and 2) my 16 yr old son had recently stayed in a holiday Inn on a school trip in London and highly recommended it and he has great taste. When we checked out the staff were helpful in minding our bags for the day as our flight was not until the evening and it was great not to have to carry them around all day in London. My only problem was the quality of the breakfast, not great in my opinion. Excellent bus and tube service to and from hotel to central London. August 20, 2014
Rated 5.0 out of 5.0 by Lovely Hotel, would recommend Came here for a night, the room was nice and had a nice atmosphere, the bed was comfortable, the staff were friendly, and the pizzas were some of the best I have ever tasted in my life August 15, 2014
Rated 5.0 out of 5.0 by London Trip Everything was quite nice. Helpfull staff at the reception, although having asked several times for help... rooms are very nice. shower has to be called shower, not usual for britain. beds also in good condition. unfortunately it was not possible to open a window. the only thing that was not that good. breakfast always the same, but it was delicious and we never had any complaints. my daughter loves baked beans :-)))))))))))))) due to public transport it was no problem to reach the city. although the hotel is located a bit far away. it was a very nice stay for me and my daughter !!! thanks a lot !! August 10, 2014
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