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Rated 4.4 out of 5 by 351 reviewers.
Rated 3.0 out of 5.0 by bad experience at check in have been staying at this hotel for 4 nights a week for the last 8 months up till now always had great service form all of the staff who i must add work very hard. arriving at the hotel this monday at approximately 18.30 a que of 6 waiting to check in i don't mind waiting my turn as we do anyway to my astonishment 2 guys then joint the que and where immediately called to the front and after a few moments of confusion were served then ordered food well the rest of us still stood in a que. when it got to my turn i made a complaint about que jumping only to be told that they are regulars just remember i have been staying here for 8 months ( rant over ) maybe a little staff training would help.the hotel is very pleasant to stay in and staff usually very helpful only down side is the menu great if on a short stay but very poor for us almost regulars October 8, 2015
Rated 5.0 out of 5.0 by One night stay perfect straight forward hotel. simple and smart no frills but perfect facilities when away from home. The internet worked , parking was easy and the staff were efficient, all you need for a simple stay away from home October 8, 2015
Rated 4.0 out of 5.0 by Clean rooms and welcoming Stayed for 2 nights the room was really clean and the bathroom fresh. Pleasent decor and the breakfast wasnt too bad although choice was limited. But then again you get what you pay for. Staff very pleased to and helpful even though we checked in after midnight . October 8, 2015
Rated 2.0 out of 5.0 by Last resort I have stayed here twice in the last 3 years, both times I have had to wait far too long to check in and there is no key drop so the last time I had to wait ages to check out. WiFi is poor. Sockets too far from bedside tables for phone charging. October 3, 2015
Rated 3.0 out of 5.0 by Not as good as it used to be After many stays here we are disappointed this time.The bed was not comfortable, the sofa bed was like a rock and the breakfast has gone down hill, no bacon and cheap sausage not impressed at all. OK if your a vegetarian i suppose. September 28, 2015
Rated 5.0 out of 5.0 by Ice Skating Visit Great location for skating venue at Lee Valley. Comfortable rooms, albeit a bit compact. Excellent, friendly staff. September 24, 2015
Rated 5.0 out of 5.0 by Family visit We stayed at this location for 3 nights as it was very close to my sister's house in the area. This hotel is excellent. The room was very clean and comfortable and the breakfast choices were excellent. I would definitely stay there again if in the area and also recommend it to others. September 23, 2015
Rated 4.0 out of 5.0 by Nice stay Nice little place to rest. Room was clean plus the free breakfast in the morning was a nice touch. September 23, 2015
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