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Rated 4.3 out of 5 by 172 reviewers.
Rated 5.0 out of 5.0 by Great value. clean and comfortable hotel This hotel really exceeded our expectations in terms of cleanliness, and condition of the rooms. It was surprisingly luxurious. I liked the no frills holiday inn express concept, focussing on clean, comfortable accommodation, simple but nice breakfast and really helpful staff. We stayed one night as we were attending a gig at the Olympic park, bus connections to Stratford were good and taxis not to expensive. Would recommend for a one night stay or for longer. July 12, 2013
Rated 5.0 out of 5.0 by Very accomodating accoommodation!! Easy check in - comfortable rooms (mine was inter-connected with my daughter next door which was very handy.). The staff were friendly and helpful. Couldn't fsult it really. Very pleased with our stay :-) July 12, 2013
Rated 4.0 out of 5.0 by menu we have been staying at the above hotel for years but the menu doesn't get any better the choice is minimal and the prices are high for what you get. over all the hotel and staff are good but the food isn't. June 24, 2013
Rated 3.0 out of 5.0 by Noisy neighbours The hotel is a good value hotel but we had a bad experience with our neighbours as the rooms have an inter-connecting door . They decided to have a loud conversation at 2am which we could hear all of through the connecting door. Would be good for families wanting 2 rooms but not so good for people who want a good nights sleep ! June 21, 2013
Rated 2.0 out of 5.0 by Tired rooms and disorganised breakfast Rooms could do with more tlc - breakfast experience (the booking staff having taken great pride in telling me it was included in the price of my stay) was grim! I had assumed the hotel was aware of numbers requiring breakfast but perhaps not. Consequently, I was disappointed to find eggs and sausages had run out and I got fed up with waiting. I mentioned this to a chap on reception who said there was no refund as breakfast was free! On checking out, the next person said he would listen to and take on board my comments! Am staying there again this week - I wonder if things might be improved? Maybe not, as this is a franchise rather than a 'Holiday Inn' June 18, 2013
Rated 4.0 out of 5.0 by Experience Booked this room without breakfast so we thought, only to find breakfast although basic was included. Cannot complain, room very clean and comfortable and would certainly stay again. June 16, 2013
Rated 5.0 out of 5.0 by Quiet and Comfortable 3 Night Stay On arrival the reception staff were friendly, helpful and prepared. The room was comfortable. The double bed was too firm for my back, but I spent three nights on the sofa bed which came with this room and I found that better for me. My companion also found the bed too firm but managed. We were surprised at how quiet the hotel was and enjoyed peaceful undisturbed sleep. The free t.v. and wifi were an important bonus for us. Clothes storage, especially hanging space, was just a little less than we expected but we managed. The shower and loo were adequate but there was a slight odour from the wash handbasin. The breakfast was varied, plentiful and of good quality and the dining area clean and congenial. The room was clean but obviously well used, the decor looking a little tired and the carpet marked. The location of this hotel with supermarket, petrol station, and bus station adjacent was helpful. On the downside, the dining room was not open during the evenings over the weekend. When the weather/room was chilly we could not make the airconditioning unit work to warm us up a little. My companion is vegetarian and would have liked vegetarian sausages to be available for breakfast. June 16, 2013
Rated 5.0 out of 5.0 by Great Service I stayed here with my two Daughters (16 and 21) in a family room. Plenty of parking space, brilliant supermarket nearby, not too far from the tube right into London. The room was spacious, clean and had everything we needed. Plenty of choice at breakfast. The icing on the cake was the staff - they were so very helpful and cheery. I would definitely recommend this hotel. June 15, 2013
Rated 5.0 out of 5.0 by Another great weekend This was our second visit to this hotel and we enjoyed it just as much as the first. Very friendly staff and the room very comfortable. We wont bother to look anywhere else for our next visit to London as we feel at home there so much. Well done to everyone and look forward to seeing you again in the near future on our shop til we drop weekends. Best wishes . June 8, 2013
Rated 5.0 out of 5.0 by Great service The staff was very friendly, helpful, and quite knowledgeable. The only things we didn't like is that the hot breakfast items were the same for our whole stay. We would've like a little variety since we were there for 8 days. The rooms are a good size, but no drawers. The bed is quite comfy. We like that there were 6 hours of free internet, but we didn't like that it had to be used in the lobby area only. May 17, 2013
Rated 4.0 out of 5.0 by comfy bed The place was easy to find and the staff are accommodating when we arrived. The room is clean and bed is comfy. Although, I did not quite enjoy the breakfast bit. Not much choices. Fry ups are very limited. But all in all, it served the purpose. A nice, clean place to stay in and close to the place we need to be. May 15, 2013
Rated 5.0 out of 5.0 by nice hotel stayed for a one night stopover so were mainly just looking for a bed for the night.however hotel ambiance was most welcoming and stayed up late drinking in bar.prices were as usual more than you would normally pay but staff were efficient and friendly.everything was to a high standard throughout the hotel and although it is unlikely we will return to this particular hotel we will try to use this hotel chain more often if the price is competitive as the price we paid was very reasonable. May 12, 2013
Rated 5.0 out of 5.0 by end of a hard day after a very trying and hard day battling with traffic and other difficulties it was a safe haven to rest for the night. The staff were friendly and helpful and the accommodation clean and tidy . The bed was comfortable and the room warm ....exactly what was needed , and together with a wholesome breakfast the stay served to refresh and revive me for the next days endeavors...thank you May 12, 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable stay I am a priority club member and have used this hotel on earlier occasions as well. I found the stay comfortable and staff extremely good at their job. Very good location too ideal for commuting to central London. May 11, 2013
Rated 4.0 out of 5.0 by Nice stay We stayed here for a couple of nights, so we could take the kids in to central London, for weekend break. I needed a place where I could park my car, There's plenty of parking. There's a large super market, right next door, and a petrol station which was handy. The staff are pleasant, checking in was straight forward. The rooms a little small when you have the sofa bed out. but for a couple of nights it was fine, clean. Breakfast, standard kind of stuff but I would have like more of a vegi choice with hot food. The hotel is on a main bus route and it took about 10 mins to get to the Bus/Tube station, The bus service is regular even on a Sunday. Overall nice pleasant stay, little simple but good value for money. May 9, 2013
Rated 5.0 out of 5.0 by The warm welcome from all the staff made this stay more enjoyable This is a good alternative to other more central hotels. Access to the city is easy and straight forward with a car. The warm welcome enhances this experience. The hotel is well located with adequate parking. May 8, 2013
Rated 4.0 out of 5.0 by good space, used as a base to see family comfortable, clean and just what we neededfor a short break. Unfortunately bus ride to tube station. May 1, 2013
Rated 5.0 out of 5.0 by Regular Visitor I stay at this hotel 2 or 3 times a year and it's worth every penny. I do always eat out or order take away in. Breakfast is good. Rooms great. Only bad point is service at bar always seem to have to wait for service. This hotel is easy to get to and staff are always friendly. Highly recommended if you want a cheap comfy quite hotel. I've stayed about 10 times now and never gad a problem. April 24, 2013
Rated 4.0 out of 5.0 by Just Valuable There are many travelers with kids, it's a little bit noisy in the morning.The single room with a sofa is quite comfort for us to hold a party of 6 persons.There is a large supermarket nearby, we are happy to shop there.A pity is the poor breadfast. April 14, 2013
Rated 5.0 out of 5.0 by Good value for money Clean comfortable accommodation with everything you need and really good value for money, would have like a bigger bath towel but apart from that really enjoyed the stay. April 12, 2013
Rated 5.0 out of 5.0 by Beds very comfortable I have stayed at this Hotel many times and always found it very clean, helpful staff and hot food at breakfast is HOT not lukewarm and dried up. HIGHLY RECOMMEND THIS HOTEL April 7, 2013
Rated 3.0 out of 5.0 by Comfortable bed but compact rooms The hotel is good value for money. Free parking. Free breakfast and good variety. Beds are comfortable. Only drawback is that rooms are compact for a family. Overall very good hotel from price and comfort point of view. Would recommend for next stay. April 5, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great breakfast Everything was fine except that the bedroom was not too warm. Having the heater on caused a draught over the bed, which was not acceptable to us - perhaps a personal thing. Breakfast much better than expected! Overall a pleasant experience. March 29, 2013
Rated 5.0 out of 5.0 by Excellent value for money Very accessible, right by the North Circular. Excellent double-glazing meant that the room was quiet. Very comfortable beds. Good breakfast. Definitely recommended and will stay there again. March 20, 2013
Rated 3.0 out of 5.0 by No welcome from staff and cold room In comparison to premier inn staff the welcome at check inn and at breakfast was pretty poor. Not even eye contact from kitchen staff when you arrive down. No explanation of what to do. And when I asked if the natural yoghurt was low fat. I was looked at as if I just fell from the sky. The room was freezing during the night. Had to put heater off as blowing hot dry air down directly above bed. The duvet was all lumpy with clusters of interior filling. Told receptionist in morning and she replied should get another duvet. Then that was the end of that issue. February 19, 2013
Rated 4.0 out of 5.0 by nice at the price i paid me and my son went to london to watch coventry play tottenham, i thought we would stop the night and make a weekend of it, found holiday inn chingford. it was ideal for my football location. as i booked about 3weeks early i got the twin room for a vry good rate with complimentary breakfast for one night, great value for money when were all tightening our belts, would recomend this place to many. January 17, 2013
Rated 2.0 out of 5.0 by Average place to stay for 1 night only. Looks good from the outside, very clean inside, couldn't hear any noise from inside the bedroom. Customer service was dull, not welcoming at all. No still water for priority customers, fridges half empty. Woken by the fire alarm at 4:30am - given no oppolgy or explanation, room was hot and stuffy but very clean, nice TV but no kids channels. Breakfast was basic and looked horrible (specially the scrambled egg) The goodbye was more enthusiastic than the hello. January 9, 2013
Rated 4.0 out of 5.0 by Easily accessable Getting to the hotel was easy, with lots of parking available. The staff were polite and friendly. January 8, 2013
Rated 4.0 out of 5.0 by good all round , except room had slight smell of damp,and heating only comes on when you put the card in,so you come to a cold room if you are out for the night. January 4, 2013
Rated 5.0 out of 5.0 by Iliad I liked your service this time. I am sorry I failed to be able to make an advance reservation for late August and early September this year because rooms appeared to be booked out after the Olympics well in advance. i made a reservation elsewhere. But when I got to London I found out that enough rooms were actually still available. Too late. Block reservations seem to have been cancelled. The requirement of a minimum number of characters in this field is a nuisance. December 1, 2012
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