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Rated 3.9 out of 5 by 324 reviewers.
Rated 4.0 out of 5.0 by GOOD REST AWAY FROM HOME Spent a weekend here. Staff were helpful and friendly. Room was neat and clean bed was very comfortable, breakfast table had enough variety to choose from. The only problem we had was the noise (bangs on the wall) from guests in the adjacent room late in the night. Overall good rest away from home. November 24, 2014
Rated 3.0 out of 5.0 by Ok Staying in the Holiday Inn express on Business - unfortunatley the free internet kept dropping out which made it very difficult to work. The staff were there but less than engaging. November 24, 2014
Rated 4.0 out of 5.0 by Great value for the money This hotel was a great value for the money. I had a comfortable room (and at 6 foot 7 that's not always easy to find). The amenities were fine, and the breakfast is exactly what I would expect given the price I paid. I would come back here without hesitation. There really isn't a proper lounge area to enjoy a beer - although the guy serving the beer is quite friendly. It would be nice if there was more of a comfortable lounge area. November 23, 2014
Rated 3.0 out of 5.0 by Horizontal reading I used this hotel for an early morning appointment nearby and only slept and did not use the other facilities. The room I was allocated had totally inadequate lighting. A small pool of light from the light on the desk and the only other place that had enough light for reading was lying on the bed, It would have been nice to have been able to sit on the chair and read. The second problem happened when I found I was too hot in the night and the air conditioning control failed to decrease the room temperature. A previous stay in mid summer meant the lighting was not a problem. The shower and bathroom was excellent with the correct lighting. November 23, 2014
Rated 4.0 out of 5.0 Clean, comfortable convenient Hotel well located and clean and comfortable.Friendly and efficient staff. Rooms in very good condition and well appointed. Very quiet despite being fairly full Free Wi Fi November 20, 2014
Rated 1.0 out of 5.0 by Never Again I was dissatisfied with holiday inn express I am disabled and rely on help . I had previously booked the disabled bay for my car it was not made clear to me where to park by an assistant on the desk ,when asked where too park she just said out on front ,you will find their is several car parks (Public) both full. A lovely doorman told me after 20 min looking the hotel spaces are located at side of hotel "not signed or can be seen". The room was for three yet set up for two not enough towels, cups, hangers no draws , unable to use phone line and Free wifi , very poor reception on TV. When booking it advertised it had restaraunt for evening meal later found out hotel no longer serve evening meals. Failed to mention each day you have to change key card " only found this out when trying to enter my room and could not enter" . Manager must check hot food in breakfast bar as noted fresh sausages where being placed over top of previous cooked sausages same with powdered scrambled eggs. ( this is a environmental health issue) . My IHG card was not recognised . Yet despite this several of the staff I spoke to who spoke fluent english where very polite and courteous . Still waiting after 5 days For manager to get in touch over complaints. November 19, 2014
Rated 5.0 out of 5.0 by Excellent service very comfortable beds Enjoyed a one night stay wish we had booked two nights. Excellent service at reception and restaurant good value for money...did miss me bit of bacon but still very happy November 19, 2014
Rated 5.0 out of 5.0 by Normal good service, clean and good breakfast Have stayed at this hotel a number of times and will always use it if possible. Normal good service etc. But .... when will the IHG group invest in decent mattresses for their franchises? I don't want to spend the night hanging onto the sides on the trampoline they call a mattress. Get some medium category ones which should cater for all tastes. November 19, 2014
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