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Rated 3.9 out of 5 by 243 reviewers.
Rated 4.0 out of 5.0 by Very comfortable hotel and very good location First time staying Holiday Inn Express and was happy with the choice. Double bed very comfortable but bed sofa not very good. Room and bath cleanliness perfect! Good service and breakfast! Location very good for visit London. August 12, 2014
Rated 3.0 out of 5.0 by Nice room and Great value The room is nice and clean but...when I was there I looked around and to my satisfaction everything was good. So I lay on the bed for 10 mins just plain-fully relaxing when I heard this noise. It was very disturbing, so I called the reception and asked for them to come and check it, So when a guy came, he told me that it was the air conditioning and that it will go on all the time. For a minute i was shocked. After a while of checking the receptionist offered me if I would like to change rooms, and obviously I said yes. So that is my story. My next room was nice and the same as the other room, so i recommend Holiday Inn Express to you. By the way the price is great if you're coming for a quick night August 11, 2014
Rated 1.0 out of 5.0 by Holiday Inn Expres Old Street Appalling noisy airconditioning in what was a hot room and a poor breakfast in a busy place with no seats detracted from an otherwise fine room and very impressive bathroom. August 11, 2014
Rated 5.0 out of 5.0 by so happy wonderful stay and staff. couldn't have been kinder to the kids! August 9, 2014
Rated 4.0 out of 5.0 by Good Service and Conveniently located Excellent location within 1min walk from supermarket and 3mins walk to Old Street tube station. We were a family of four with two early teens so it was a squeeze into one family room but nevertheless room was clean and facilities sufficient for our needs. Staff were polite and provided good service. Breakfast a bit chaotic with number of visitors but nevertheless has a good range. August 9, 2014
Rated 4.0 out of 5.0 by Great value for a couple. Helpful, friendly staff. Comfortable room for a couple but small for a family. Convenient location. August 8, 2014
Rated 5.0 out of 5.0 by Really good service; room above usual standard The staff were very friendly, especially when compared to other London hotels I've stayed in. The room was great - love the choice of hard or soft pillows. Choice of breakfast was good without being exceptional. Really well located by Old St tube stop - very convenient for meetings in Central or South London August 8, 2014
Rated 2.0 out of 5.0 by Nice hotel. Pity about the night time noise Stayed one night (Saturday) - hotel was great and staff very helpful. However, the hotel is next to a university residence and at night the drunken noise (shouting, swearing and constant revving of car engines) coming from the square behind the hotel went on unti 4 a.m. so didn't get much sleep which pretty much spoilt our stay. August 6, 2014
Rated 4.0 out of 5.0 by would stay again great location First time staying Holiday Inn Express and was quite happy with the choice. Problems with air conditioning meant room was too hot for good nights sleep but the comfortable bed helped. Location perfect for getting into London and right near a Sainshury's express. Breakfast fab choice and good standard. Overall pleased.m August 5, 2014
Rated 5.0 out of 5.0 by Outstanding service and helpful staff The hotel staff and management impressed me with their helpful attitude. Something had gone wrong with my online booking (only two people booked while we were three, and the sofa bed in the room could not open for a third person). The hotel staff tried very hard to find a solution, even it was late at night and the hotel was fully booked. A solution was found (extra bed was brought into the room), at no charge. Thanks!! August 3, 2014
Rated 3.0 out of 5.0 by Not 4-Star Quality It didn't meet my expectations of a 4-Star hotel. Most of the staff were friendly, but the manager needs to work on her interaction with guests. Food was purchased with the accommodations, but we weren't permitted to eat on the first day due to limited space. The hotel definitely needs an upgrade. August 1, 2014
Rated 5.0 out of 5.0 by Great stay Good, attentive staff, pleasant and clean rooms, great breakfast efficiently executed. Good value overall. July 24, 2014
Rated 5.0 out of 5.0 by Fine for an overnight stop Apart from the ancient slow lifts, the stay was fine and not too expensive for a London hotel July 22, 2014
Rated 3.0 out of 5.0 by Fullfilled our needs Noice was kept out when the window was closed but air conditioning was a little bit too warm to keep the window closed.. There was not enough room for keeping clothes. A simple wardrope could be suited at the place were the electric kettle shelf was. Or remove the wall between the shelf and coat rack and install a large wardrope instead of those. July 21, 2014
Rated 5.0 out of 5.0 by Perfect for family holliday The room was big enough for 4 people, it was clean and the bathroom was very nice. We could make our own coffee/tea in the room. The staff was friendly and very helpful. The hotel is located near Old Street station, ca 3 minutes walk. There is an elevator, and free breakfast. We will use the same hotel next time. July 18, 2014
Rated 4.0 out of 5.0 enjoyable stay This was a good stay at one of the HI Express hotels. Thanks to Jakob for a welcoming reception and being responsive to my room requests. Rooms are clean and comfortable, also quiet (I had a room at the back, upper floor). Good value package. Breakfast was a bit of a scrum as seems to be the norm for HI Express but when this is open to all as 'free' then I suppose you can expect that. Food is limited in range but perfectly adequate. Early check out was a little let down by the receptionist who seemed to be having a bad day so felt like you had been summoned to the headmaster's office, not sure why. Will likely stay again. July 17, 2014
Rated 4.0 out of 5.0 by Lovely room, bathroom and breakfast The room was very comfortable and the bathroom nice. Hand and body wash was provided but no hair conditioner. The breakfast was continental with a good variety of food and drink. Would have been nice to have had an extra half an hour or so to enjoy this. July 16, 2014
Rated 3.0 out of 5.0 by Habitación cuadruple deficiente y buen servicio Precio elevado e instalaciones por debajo respecto a otros hoteles de la misma cadena . July 15, 2014
Rated 3.0 out of 5.0 by Comfortable bed and great service. Overall good experience for the price. Breakfast buffet could use a few more fruit choices, but if you are an eggs and bacon kind of person it will be fine. Room was very clean, remember to bring most of your own amenities as hair conditioner and moisture lotion are not provided. Shower gel and hand soap were. If traveling from abroad bring your own electric adapter as the hotel has a very limited supply. 8 pounds at the vending machine is quite steep a price to pay. If taking the red eye and expecting to arrive early keep in mind there may be an issue with an early check in. July 14, 2014
Rated 5.0 out of 5.0 by Excellent location, clean and comfortable rooms I stayed at Holiday Inn Express during my trip to London from June 30 to July 3rd 2014. Holiday Inn Express is clean and extremely comfortable with excellent location - closer to the old street station; restaurants; grocery stores. On top of all the hotel provides excellent complimentary breakfast and free internet. I would definitely like to stay at Holiday Inn Express again during my next trip!! July 7, 2014
Rated 4.0 out of 5.0 by Good location Located in a convienient central point near the subway station. Comfortable bed, well-designed room, clean bathroom, quite good breakfast, friendly staff. The only problem we faced is that the are no electricity adaptors available at the reception for the common European pluggs, not even for a small fee rental. They are just on sale, which is quite unusual for a hotel of this category, especially if one counts on finding an adaptor, as it happens in most hotels. The price was a bot high for us, but all London hotels are like that anyway, even the really bad ones! July 5, 2014
Rated 2.0 out of 5.0 by Poor attention of staff and slow check in Reluctant to serve meal after 10.00pm when advertised as 10.30pm. Oblivious to me waiting at the bar until prompted and slow desk service. The rooms are OK and breakfast OK. Not a bad location for tube etc. but many staff really let the hotel down. July 4, 2014
Rated 4.0 out of 5.0 by Good location No refrigerator in the room but otherwise there is all you need. July 4, 2014
Rated 4.0 out of 5.0 by Clean room and comfortable stay, but staff needs to be re-trained. The positive rating is given for the clean hotel room, comfortable bed and pillow. Professionalism and basic customer service knowledge of check-out desk employees need to be checked and re-trained. The employee literally stopped IN THE MIDDLE of her sentence while helping me with check-out, walked away from the desk to help the other customer (who just walked up without lining up) before completing my check-out! I think this is BASIC customer facing competency, unless the other customer has an emergency situation, she should have told the later customer that she will be with him/her right after helping the current customer - Not leaving the desk in the middle of an unfinished sentence to help the next! July 1, 2014
Rated 4.0 out of 5.0 早餐 质量不错,但是品种较为单一, 菜单从不更换,给人厌烦的感觉。如果能定期做一些更换将会更好。希望有所改进以避免影响酒店品牌形象。 July 1, 2014
Rated 4.0 out of 5.0 by Baño y ruidos El baño tiene una MUY MALA iluminación. Hay ruidos en la habitación, probablemente dl aire acondicionado, que molestan bastante. De resto, el hotel esta bien aunque un poco caro para las instalaciones. June 30, 2014
Rated 3.0 out of 5.0 by Neat For few days stay for business it is practical and the needs for communication with family is adequate. June 30, 2014
Rated 5.0 out of 5.0 by Great location for Shoreditch nighlife Was looking for a reasonably priced hotel close to the nightlife of Shoreditch and Hoxton. Holiday Inn Express was perfect. Standard of room was better than other Holiday Inn Express hotels I have experienced recently, although breakfast choice was limited. June 29, 2014
Rated 5.0 out of 5.0 by Hen Weekend An absolute fantastic hotel. The staff, room, facilities were out of this world. xx June 25, 2014
Rated 5.0 out of 5.0 by General In general my stay at the hotel was good. The room was nice with breakfast included in the price. But having lived in another hotel in the area of the same standard on previous visits, which cost considerably less for the same amount of nights, I would have to say that my preference would probably be the other hotel. Solely based on value for money. June 22, 2014
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